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Tuesday, December 07, 2010

Preparing for E-Discovery webinar
Coming December 14, 2010

Preparing for E-Discovery: Moving from REactive to PROactive Information Governance

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Whoever acquires knowledge and does not practice it resembles he who plows his land and leaves it unsown.  — Saadi
  Breaking News

A breakthrough for Web self-service

eGain launches Multisearch

eGain has unveiled Multisearch, an all-in-one search technology for Web self-service and the multichannel contact center. Embedded in the eGain SelfService and eGain KnowledgeAgent products, Multisearch delivers ease of...

Continue Here: http://www.kmworld.com/Articles/News/News/A-breakthrough-for-Web-self-service-72294.aspx

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Alterian releases Version 7

Professional and enterprise editions

Alterian has introduced V. 7 of its Web content management system, Alterian Content Manager (ACM).

Some of ACM V. 7 improvements and new features include:

  • a rebranded user interface;
  • a...

    Continue Here: http://www.kmworld.com/Articles/News/News/Alterian-releases-Version-7-72293.aspx

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    Simplified multilingual Web strategies

    Clay Tablet collaborates with Sitecore

    Clay Tablet and Sitecore are joining forces to help companies more easily automate workflows associated with creating, managing and publishing multilingual Web content.

    Clay Tablet’s translation connectivity software...

    Continue Here: http://www.kmworld.com/Articles/News/News/Simplified-multilingual-Web-strategies-72292.aspx

    Return to Contents


  •   Inside KMWorld

    Competitive intelligence: Capturing a wider view

    In much the same way as other KM tools, CI solutions have focused on allowing business users to extract and disseminate competitive information from Web sources....

    Getting a handle on your competitors’ activities requires checking an increasing number of sources. Searching for news items, monitoring social media and analyzing Internet traffic on competitors’ sites all contribute to...

    Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Competitive-intelligence-Capturing-a-wider-view-70849.aspx

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      KM In Practice

    EDF chooses cloud-based solution for managing e-mail

    The Environmental Defense Fund (EDF) wanted to reduce the complexity and recurring hardware and administration costs associated with e-mail management. The non-profit organization, with 400 scientists and attorneys in...

    Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/EDF-chooses-cloud-based-solution-for-managing-e-mail-72289.aspx

    Return to Contents


    Cognitive Search: How AI and Machine Learning Are Driving Enterprise Search Applications

    Enterprise search applications have long since stopped being limited to searching and finding data. They help employees to analyze and interpret the available information, including unstructured and structured data, using both internal and external data sources. Thanks to numerous connectors to different applications such as file shares, intranets, mail servers, collaboration tools and Wikis, employees receive access to all relevant documents from the entire enterprise…

    To read more of this Best Practices in Cognitive Search White Paper article, Click Here.

    KMWorld Web Events
    Coming July 25, 2017
    Leveraging Text Analytics in Your Organization
    Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

    Coming August 29, 2017
    Best Practices in Cognitive Search
    Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

    Coming September 19, 2017
    Game Changing Breakthroughs in Knowledge Management
    Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

    Coming October 24, 2017
    Enabling Success with Customer Experience Management
    It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

    Coming November 14, 2017
    Deriving Knowledge Insights with Cognitive Computing
    Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

    Coming December 12, 2017
    The Future of Enterprise Content Management
    Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

    KMWorld White Paper Series

    ***Coming in September/October 2016***

    Best Practices in Information Governance

    Information is by nature non-governable.

    But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

    This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

    To participate in this White Paper opportunity, contact:

    Kathy Rogals
    kathy_rogals@kmworld.com
    561-483-5190

    --------------------------------- 

    ***Coming in September/October 2016***

    Best Practices in Cognitive Computing

    Cognitive computing is not science fiction. From chatbots to self-driving cars, the market is evolving, and it’s on track to disrupt our everyday lives.

    At the most basic level, a cognitive information system needs to be capable of extracting relevant information from big and diverse data sets to make intelligence decisions. Of course, that is easier said than done.

    Share how your company is providing the resources that are paving the way forward in this exciting movement by participating in this White Paper opportunity.


    Contact:

    Kathy Rogals
    kathy_rogals@kmworld.com
    561-483-5190

    ---------------------------------

    ***Coming in September/October 2016***

    Best Practices for the Mobile Workforce

    It's hard to imagine a larger effect than the social and mobile workforce has had on the everyday activity on knowledge workers.

    The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape.

    But it has also changed businesses, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

    To participate in this White Paper opportunity, contact:

    Kathy Rogals
    kathy_rogals@kmworld.com
    561-483-5190

    Protecting Sensitive and Private Content [July/August 2017]

    Cognitive Search [July/August 2017]

    Cloud Computing for the Enterprise [July/August 2017]

    Text Analytics [May 2017]

    KM for Financial Services [April 2017]

    KMWorld Buyers' Guide

    The only comprehensive sourcebook, in print and on the Web, to solutions in:

    • Content and Document Management
    • Social Networking and Collaboration
    • Records Management and Compliance
    • E-Discovery
    • Business Process Management
    • Business and Competitive Intelligence
    • Customer Relationship Management


    Click here to view the current edition and to participate:
    http://www.kmworld.com/BuyersGuide/Default.aspx

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