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Tuesday, December 07, 2010

Preparing for E-Discovery webinar
Coming December 14, 2010

Preparing for E-Discovery: Moving from REactive to PROactive Information Governance

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
You never know what is enough unless you know what is more than enough.  — William Blake
  Breaking News

A breakthrough for Web self-service

eGain launches Multisearch

eGain has unveiled Multisearch, an all-in-one search technology for Web self-service and the multichannel contact center. Embedded in the eGain SelfService and eGain KnowledgeAgent products, Multisearch delivers ease of...

Continue Here: http://www.kmworld.com/Articles/News/News/A-breakthrough-for-Web-self-service-72294.aspx

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Alterian releases Version 7

Professional and enterprise editions

Alterian has introduced V. 7 of its Web content management system, Alterian Content Manager (ACM).

Some of ACM V. 7 improvements and new features include:

  • a rebranded user interface;
  • a...

    Continue Here: http://www.kmworld.com/Articles/News/News/Alterian-releases-Version-7-72293.aspx

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    Simplified multilingual Web strategies

    Clay Tablet collaborates with Sitecore

    Clay Tablet and Sitecore are joining forces to help companies more easily automate workflows associated with creating, managing and publishing multilingual Web content.

    Clay Tablet’s translation connectivity software...

    Continue Here: http://www.kmworld.com/Articles/News/News/Simplified-multilingual-Web-strategies-72292.aspx

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  •   Inside KMWorld

    Competitive intelligence: Capturing a wider view

    In much the same way as other KM tools, CI solutions have focused on allowing business users to extract and disseminate competitive information from Web sources....

    Getting a handle on your competitors’ activities requires checking an increasing number of sources. Searching for news items, monitoring social media and analyzing Internet traffic on competitors’ sites all contribute to...

    Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Competitive-intelligence-Capturing-a-wider-view-70849.aspx

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      KM In Practice

    EDF chooses cloud-based solution for managing e-mail

    The Environmental Defense Fund (EDF) wanted to reduce the complexity and recurring hardware and administration costs associated with e-mail management. The non-profit organization, with 400 scientists and attorneys in...

    Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/EDF-chooses-cloud-based-solution-for-managing-e-mail-72289.aspx

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    Information Isn’t Knowledge Until You Share It

    The modern workplace is increasingly disjointed, with knowledge workers and expertise spread across multiple offices and geographies. This makes it virtually impossible to know what information exists and where it's all kept...

    To read more of this Best Practices in Information Governance White Paper article, Click Here.

    KMWorld Web Events
    Coming December 13, 2016
    The Future of Content Management
    Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

    KMWorld White Paper Series

    ***Coming in January 2017***
     Best Practices for E-Discovery

    By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. The courts are becoming much more knowledgeable about the discovery of electronic records, and the rules that govern the process. But many organizations are either slow or unknowledgeable about how to protect themselves.

    At the same time, that ESI can be of great benefit to many business processes. It should be protected, but not wasted. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

    And where there's turmoil, there's opportunity.

    Be part of the next KMWorld White Paper, "Best Practices for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:

    Kathy Rogals
    kathy_rogals@kmworld.com
    561-483-5190

    -------------------------------

    ***Coming in January 2017***
    Best Practices in BPM & Case Management

    The Case for Case Management

    By now we've all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over? just in a better way. 

    Not a bad thing. Still works today.

    But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. 

    We call it Case and Business Process Management.

    Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper "Best Practices in BPM and Case Management."

    And you can do that by contacting:

    Kathy Rogals
    kathy_rogals@kmworld.com
    561-483-5190

     

    Knowledge Management [November/December 2016]

    Cognitive Computing [October 2016]

    Information Governance [September 2016]

    Intelligent Search [July/August 2016]

    Cloud Computing for the Enterprise [July/August 2016]

    KMWorld Buyers' Guide

    The only comprehensive sourcebook, in print and on the Web, to solutions in:

    • Content and Document Management
    • Social Networking and Collaboration
    • Records Management and Compliance
    • E-Discovery
    • Business Process Management
    • Business and Competitive Intelligence
    • Customer Relationship Management


    Click here to view the current edition and to participate:
    http://www.kmworld.com/BuyersGuide/Default.aspx

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