Just Published - Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional
Tuesday, December 07, 2010

Preparing for E-Discovery webinar
Coming December 14, 2010

Preparing for E-Discovery: Moving from REactive to PROactive Information Governance

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Collecting facts is important. Knowledge is important. But if you don't have an imagination to use the knowledge, civilization is nowhere. — Ray Bradbury
  Breaking News

A breakthrough for Web self-service

eGain launches Multisearch

eGain has unveiled Multisearch, an all-in-one search technology for Web self-service and the multichannel contact center. Embedded in the eGain SelfService and eGain KnowledgeAgent products, Multisearch delivers ease of...

Continue Here: http://www.kmworld.com/Articles/News/News/A-breakthrough-for-Web-self-service-72294.aspx

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Alterian releases Version 7

Professional and enterprise editions

Alterian has introduced V. 7 of its Web content management system, Alterian Content Manager (ACM).

Some of ACM V. 7 improvements and new features include:

  • a rebranded user interface;
  • a...

    Continue Here: http://www.kmworld.com/Articles/News/News/Alterian-releases-Version-7-72293.aspx

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    Simplified multilingual Web strategies

    Clay Tablet collaborates with Sitecore

    Clay Tablet and Sitecore are joining forces to help companies more easily automate workflows associated with creating, managing and publishing multilingual Web content.

    Clay Tablet’s translation connectivity software...

    Continue Here: http://www.kmworld.com/Articles/News/News/Simplified-multilingual-Web-strategies-72292.aspx

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  •   Inside KMWorld

    Competitive intelligence: Capturing a wider view

    In much the same way as other KM tools, CI solutions have focused on allowing business users to extract and disseminate competitive information from Web sources....

    Getting a handle on your competitors’ activities requires checking an increasing number of sources. Searching for news items, monitoring social media and analyzing Internet traffic on competitors’ sites all contribute to...

    Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Competitive-intelligence-Capturing-a-wider-view-70849.aspx

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      KM In Practice

    EDF chooses cloud-based solution for managing e-mail

    The Environmental Defense Fund (EDF) wanted to reduce the complexity and recurring hardware and administration costs associated with e-mail management. The non-profit organization, with 400 scientists and attorneys in...

    Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/EDF-chooses-cloud-based-solution-for-managing-e-mail-72289.aspx

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    Winning SharePoint Commitment in the Enterprise

    Microsoft SharePoint promises today's organizations a vision of universal access to corporate information. It's designed to be the single place where users can get everything they need to work better and smarter, and collaborate with colleagues no matter where they are. Despite its versatility, more than half of organizations that have implemented SharePoint report that it doesn't fully meet their functional expectations. . . .

    Read more of the Best Practices in Enhancing SharePoint White Paper. Click here .

    KMWorld Web Events
    Coming February 10, 2015
    Knowledge solutions for mobile devices - making smart phones even smarter
    Leading knowledge experts from Transversal will share how their solution has transformed mobile self-service for a variety of businesses. We will also give a demonstration showing how intuitive and interactive knowledge can be on a smart phone. We know your customers are mobile. Is your business ready to go mobile?

    Coming February 17, 2015
    Text Analytics in Action: Finding the “Killer Patent”
    During this webinar, Evan McAlpine and Ryan Hynes of kCura will walk you step-by-step through the text analytics process and show you how they quickly and efficiently find the needle in the Patent & Trademark Office's haystack of patents. During the live demonstration, you’ll find one "killer patent" and identify solutions to your biggest research obstacles. You'll walk away with a better understanding of how analytics works and how to use it in real-life situations.

    KMWorld White Paper Series
    ***Coming in March 2015***
     
    Best Practices in Analytics for Big Data

    GETTING THE "BIG" OUT OF DATA

    The overriding problem with information is, of course, there's too much of it. And we're not just talking about the 1s and 0s of databases. There's text and email and social media and voice and video, even, to contend with.

    But it's not so much the volume or variety of data that is daunting companies today. It's realizing the usefulness and value that is locked away in those data stores. So enterprising organizations are applying analytics tools to locate, associate and deliver key information sources directly to and from their users' many resources.

    Find out how analytics is playing a key role in the thriving big data marketplace.

    Be part of the next KMWorld White Paper, "Best Practices in Analytics for Big Data." Find out what the big deal is. For details on including your article, please contact:

     
    Kathy Rogals
    561-483-5190

    E-Discovery [February 2015]

    BPM and Case Management [January 2015]

    Mobile Workforce [November/December 2014]

    Knowledge Management [November/December 2014]

    Information Governance [September 2014]

    KMWorld Buyers' Guide

    The only comprehensive sourcebook, in print and on the Web, to solutions in:

    • Content and Document Management
    • Social Networking and Collaboration
    • Records Management and Compliance
    • E-Discovery
    • Business Process Management
    • Business and Competitive Intelligence
    • Customer Relationship Management


    Click here to view the current edition and to participate:
    http://www.kmworld.com/BuyersGuide/Default.aspx

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