Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, December 07, 2010

Preparing for E-Discovery webinar
Coming December 14, 2010

Preparing for E-Discovery: Moving from REactive to PROactive Information Governance

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The more original a discovery, the more obvious it seems afterwards.  — Arthur Koestler
  Breaking News

A breakthrough for Web self-service

eGain launches Multisearch

eGain has unveiled Multisearch, an all-in-one search technology for Web self-service and the multichannel contact center. Embedded in the eGain SelfService and eGain KnowledgeAgent products, Multisearch delivers ease of...

Continue Here: http://www.kmworld.com/Articles/News/News/A-breakthrough-for-Web-self-service-72294.aspx

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Alterian releases Version 7

Professional and enterprise editions

Alterian has introduced V. 7 of its Web content management system, Alterian Content Manager (ACM).

Some of ACM V. 7 improvements and new features include:

  • a rebranded user interface;
  • a...

    Continue Here: http://www.kmworld.com/Articles/News/News/Alterian-releases-Version-7-72293.aspx

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    Simplified multilingual Web strategies

    Clay Tablet collaborates with Sitecore

    Clay Tablet and Sitecore are joining forces to help companies more easily automate workflows associated with creating, managing and publishing multilingual Web content.

    Clay Tablet’s translation connectivity software...

    Continue Here: http://www.kmworld.com/Articles/News/News/Simplified-multilingual-Web-strategies-72292.aspx

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  •   Inside KMWorld

    Competitive intelligence: Capturing a wider view

    In much the same way as other KM tools, CI solutions have focused on allowing business users to extract and disseminate competitive information from Web sources....

    Getting a handle on your competitors’ activities requires checking an increasing number of sources. Searching for news items, monitoring social media and analyzing Internet traffic on competitors’ sites all contribute to...

    Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Competitive-intelligence-Capturing-a-wider-view-70849.aspx

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      KM In Practice

    EDF chooses cloud-based solution for managing e-mail

    The Environmental Defense Fund (EDF) wanted to reduce the complexity and recurring hardware and administration costs associated with e-mail management. The non-profit organization, with 400 scientists and attorneys in...

    Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/EDF-chooses-cloud-based-solution-for-managing-e-mail-72289.aspx

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    Manage and Secure Cloud Content On-Premises with Synchronization

    Business users have always looked for better, faster ways to share information and collaborate. It should come as no surprise that they have readily adopted Microsoft® SharePoint®, Microsoft® SharePoint® Online, and other cloud-based sharing repositories…

    To read more of this Best Practices in Enhancing SharePoint White Paper article, Click Here.

    KMWorld Web Events
    Coming September 27, 2016
    Game Changing Breakthroughs in Knowledge Management
    There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

    Coming October 25, 2016
    Enabling Success with Customer Experience Management
    Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

    KMWorld White Paper Series

    ***Coming in October 2016***
    Best Practices for Collaboration

    Increasing innovation with Collaboration

    Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

    Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

    Kathy Rogals
    kathy_rogals@kmworld.com
    561-483-5190

    ----------------------------------

    ***Coming in October 2016***
    Best Practices in KM for Healthcare

    Diagnosing Success

    The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

    How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

    To participate in this White Paper opportunity, please contact:

    Kathy Rogals
    kathy_rogals@kmworld.com
    561-483-5190

    Intelligent Search [July/August 2016]

    Cloud Computing for the Enterprise [July/August 2016]

    Enhancing SharePoint [June 2016]

    KM for Customer Experience [May 2016]

    Financial Services [April 2016]

    KMWorld Buyers' Guide

    The only comprehensive sourcebook, in print and on the Web, to solutions in:

    • Content and Document Management
    • Social Networking and Collaboration
    • Records Management and Compliance
    • E-Discovery
    • Business Process Management
    • Business and Competitive Intelligence
    • Customer Relationship Management


    Click here to view the current edition and to participate:
    http://www.kmworld.com/BuyersGuide/Default.aspx

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