Tuesday, December 07, 2010

Preparing for E-Discovery webinar
Coming December 14, 2010

Preparing for E-Discovery: Moving from REactive to PROactive Information Governance

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
An investment in knowledge pays the best interest. — Benjamin Franklin
  Breaking News

A breakthrough for Web self-service

eGain launches Multisearch

eGain has unveiled Multisearch, an all-in-one search technology for Web self-service and the multichannel contact center. Embedded in the eGain SelfService and eGain KnowledgeAgent products, Multisearch delivers ease of...

Continue Here: http://www.kmworld.com/Articles/News/News/A-breakthrough-for-Web-self-service-72294.aspx

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Alterian releases Version 7

Professional and enterprise editions

Alterian has introduced V. 7 of its Web content management system, Alterian Content Manager (ACM).

Some of ACM V. 7 improvements and new features include:

  • a rebranded user interface;
  • a...

    Continue Here: http://www.kmworld.com/Articles/News/News/Alterian-releases-Version-7-72293.aspx

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    Simplified multilingual Web strategies

    Clay Tablet collaborates with Sitecore

    Clay Tablet and Sitecore are joining forces to help companies more easily automate workflows associated with creating, managing and publishing multilingual Web content.

    Clay Tablet’s translation connectivity software...

    Continue Here: http://www.kmworld.com/Articles/News/News/Simplified-multilingual-Web-strategies-72292.aspx

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  •   Inside KMWorld

    Competitive intelligence: Capturing a wider view

    In much the same way as other KM tools, CI solutions have focused on allowing business users to extract and disseminate competitive information from Web sources....

    Getting a handle on your competitors’ activities requires checking an increasing number of sources. Searching for news items, monitoring social media and analyzing Internet traffic on competitors’ sites all contribute to...

    Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Competitive-intelligence-Capturing-a-wider-view-70849.aspx

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      KM In Practice

    EDF chooses cloud-based solution for managing e-mail

    The Environmental Defense Fund (EDF) wanted to reduce the complexity and recurring hardware and administration costs associated with e-mail management. The non-profit organization, with 400 scientists and attorneys in...

    Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/EDF-chooses-cloud-based-solution-for-managing-e-mail-72289.aspx

    Return to Contents


    Visualization: The New E-Discovery Paradigm

    Before the "e" was in e-discovery, legal teams manually separated and clustered relevant documents together to understand the relevant facts. 

    A lot has changed since then. We've moved to online software that provides functionality to do the e-discovery process faster, but not necessarily better . . . .

    To read more of this Best Practices for E-Discovery White Paper article, Click Here.

    KMWorld Web Events
    Coming August 25, 2015
    Content Analysis
    Following on the big data issue, determining what content contains is a critical skill for 2015 information managers. Text analytics is the new frontier for just about everybody in this business. The ability to analyze, examine, cull out the crap and discover the gems is the new effort at work in the document management business. Let us know where you are in delivering that promise.

    Coming September 22, 2015
    Content Management
    Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

    Coming October 20, 2015
    Customer Experience Management
    It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

    Coming November 10, 2015
    Where Are We With Search?
    Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

    Coming December 01, 2015
    E-Discovery
    One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

    KMWorld White Paper Series

    ***Coming in October 2015***

    Best Practices in COLLABORATIVE SOLUTIONS for PROJECT MANAGEMENT
     
    This White Paper will explore:
     
    * Choosing the correct project development platform
    * Email versus purpose-designed collaborative tools
    * Tools for developing a team strategy and planning the project
    * Planning for scope and scale—infrastructure and secure access
    * Monitoring and measuring success (or non-success)
    * Leveraging corporate knowledge for project management

    To participate, please contact:

    Kathy Rogals
    kathy_rogals@kmworld.com
    561-483-5190

    KM for Customer Experience [July/August 2015]

    Cloud Computing [July/August 2015]

    Enhancing SharePoint [June 2015]

    Intelligent Search and Information Access [May 2015]

    Enterprise Content Management [April 2015]

    KMWorld Buyers' Guide

    The only comprehensive sourcebook, in print and on the Web, to solutions in:

    • Content and Document Management
    • Social Networking and Collaboration
    • Records Management and Compliance
    • E-Discovery
    • Business Process Management
    • Business and Competitive Intelligence
    • Customer Relationship Management


    Click here to view the current edition and to participate:
    http://www.kmworld.com/BuyersGuide/Default.aspx

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    Aug 12, 2015 - Aug 13, 2015
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    Sep 09, 2015 - Sep 11, 2015
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    Sep 09, 2015 - Sep 11, 2015
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    Sep 14, 2015 - Sep 16, 2015

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