Tuesday, November 23, 2010

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Unleash Business Value and Differentiation with Knowledge-Infused CRM

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Experience without theory is blind, but theory without experience is mere intellectual play. — Immanuel Kant
  Breaking News

Extending Office

MarkLogic introduces toolkits and connectors

MarkLogic has released a new set of toolkits and connectors that contain customizable applications for the Microsoft Office suite, enabling authors to tag, search and reuse previously...

Continue Here: http://www.kmworld.com/Articles/News/News/Extending-Office-71944.aspx

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Enhancing eIntranet

Ektron adds plugin for Seesmic Desktop

Ektron has announced an eIntranet plug-in built with Seesmic Desktop 2 (SD2). Ektron’s eIntranet SD2 plug-in allows users to access enterprise activity streams on the desktop alongside...

Continue Here: http://www.kmworld.com/Articles/News/News/Enhancing-eIntranet-71943.aspx

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Janya unleashes Semantex 4.5

Robust and versatile text analytics

Janya has unveiled Semantex 4.5, the latest version of its advanced text analytics platform. Janya reports that the new version is able to power a range of solutions from...

Continue Here: http://www.kmworld.com/Articles/News/News/Janya-unleashes-Semantex-4.5-71941.aspx

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  KM In Practice

Technology makes a difference for Texas law firm

When Peterson Law Group in Texas opened its doors, Chris Peterson, a principal with the firm, wanted to create a virtual law firm that would leverage a Web-based practice...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Technology-makes-a-difference-for-Texas-law-firm-71939.aspx

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Three Tips for Measuring Voice in the Sea of Big Data

Big data is a hot topic in business IT today. But while the term is ubiquitous in today's business and IT publications, it has proved difficult for many companies to understand what big data actually means for them. Individual companies are working to understand what big data sources will be valuable to them, and what the nature of that value is. They are struggling to fully understand what big data sources they already have, what additional sources they need, and how to realize the value of the data in each source.

At the heart of these efforts is the realization that their businesses cannot remain competitive without soliciting and incorporating feedback from all customer sources.

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld Web Events
Coming September 16, 2014
Create a Process-Driven Digital Enterprise
Please join us for an exclusive and free webinar designed specifically for professionals tasked with transforming the business into a digital enterprise. During this one hour webinar, learn about major process pain points in organisations and what you can do about it; benefits from structured processes with agility for ad-hoc collaboration; how you can model, automate, manage, and monitor processes on one platform; and ways to identify the right resources, tools, and areas to maximize return.

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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