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Thursday, November 04, 2010

  Table of Contents
Breaking News KM In Practice
Quote of the Week
People wish to learn to swim and at the same time to keep one foot on the ground. — Marcel Proust
  Breaking News

A fix for pharma

Easing adverse event management

Pegasystems has released its Adverse Event Case Processing solution, which is designed to help organizations collect, manage and analyze adverse events both during and after clinical trials, thereby shortening...

Continue Here: http://www.kmworld.com/Articles/News/News/A-fix-for-pharma-71194.aspx

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Oracle to acquire ATG

Deal worth reported $1 billion

Art Technology Group (ATG) has agreed to be acquired by Oracle for $6 per share in cash, or approximately $1 billion. The transaction is subject to stockholder...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-acquire-ATG-71193.aspx

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Sitecore integrates Microsoft Dynamics CRM

Captures sales intelligence

Sitecore has announced enhanced integration with Microsoft Dynamics CRM. The move gives organizations the opportunity to blend prospect and customer data stored in the Microsoft Dynamics CRM...

Continue Here: http://www.kmworld.com/Articles/News/News/Sitecore-integrates-Microsoft-Dynamics-CRM-71192.aspx

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  KM In Practice

Integrated technology helps bank meet data challenges

A community bank in southwest Texas has deployed a Web-based business intelligence (BI) solution that allows its employees to analyze up-to-date information on their own. Kleberg First National Bank...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Integrated-technology-helps-bank-meet-data-challenges-71191.aspx

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Collaborative Businesses Succeed on an ECM Foundation

Business is inherently social: Every day, people work together, share ideas and communicate with each other and with customers and partners. And they do it in more ways and on more platforms than ever before. Teams and content are more and more decentralized, and digital information is increasing exponentially. The size of the digital universe is expected to roughly double every two years. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

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  • Customer Relationship Management


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