Thursday, November 04, 2010

  Table of Contents
Breaking News KM In Practice
Quote of the Week
The world is full of magical things patiently waiting for our wits to grow sharper. — Bertrand Russell
  Breaking News

A fix for pharma

Easing adverse event management

Pegasystems has released its Adverse Event Case Processing solution, which is designed to help organizations collect, manage and analyze adverse events both during and after clinical trials, thereby shortening...

Continue Here: http://www.kmworld.com/Articles/News/News/A-fix-for-pharma-71194.aspx

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Oracle to acquire ATG

Deal worth reported $1 billion

Art Technology Group (ATG) has agreed to be acquired by Oracle for $6 per share in cash, or approximately $1 billion. The transaction is subject to stockholder...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-acquire-ATG-71193.aspx

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Sitecore integrates Microsoft Dynamics CRM

Captures sales intelligence

Sitecore has announced enhanced integration with Microsoft Dynamics CRM. The move gives organizations the opportunity to blend prospect and customer data stored in the Microsoft Dynamics CRM...

Continue Here: http://www.kmworld.com/Articles/News/News/Sitecore-integrates-Microsoft-Dynamics-CRM-71192.aspx

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  KM In Practice

Integrated technology helps bank meet data challenges

A community bank in southwest Texas has deployed a Web-based business intelligence (BI) solution that allows its employees to analyze up-to-date information on their own. Kleberg First National Bank...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Integrated-technology-helps-bank-meet-data-challenges-71191.aspx

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Four Tips to Optimize Search in Your Knowledge Management System

Search is a critical component of any knowledge management system. Yet, the search function of many systems returns poor results, not because of poor technology, but rather because the search function didn't anticipate the correct user behavior. The following four tips will help you optimize the search function in your knowledge management system to improve the results for your customers. . . .

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming June 16, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in July 2015***

Best Practices in Cloud Computing

THE CHANGING CLOUD

No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.

Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.”

To share your market story with an eager marketplace, contact :

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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Best Practices in Customer Experience Management

CUSTOMER EXPERIENCE MANAGEMENT  

We think one of the vast challenges for businesses seeking a competitive edge is how they treat their customers. And it is as much a "philosophy" as a business issue. So learning from the leaders in customer experience management should be revealing and guiding.

Are you a leader in this critical aspect of business ? What will be the next "have-to" trend? Share your strategies and go-to-market approaches.

You can participate in this White Paper opportunity by contacting:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan, Grapevine, TX (Dallas area)
Jun 01, 2015 - Jun 03, 2015
Gaylord National, National Harbor, MD
Jun 08, 2015 - Jun 11, 2015
Arlington, VA
Jun 22, 2015 - Jun 24, 2015
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015

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