Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Tuesday, September 21, 2010

Web Event Coming September 28, 2010
Get More Business Value From Your SharePoint Investment 
In this educational roundtable Webinar, you'll learn why you should tightly integrate SharePoint into your business and enterprise content management processes; why metadata could be your biggest business problem; how to eliminate unused SharePoint sites to reduce administrative and storage costs, while ensuring compliance and information governance; why it isn't about search, and why replacing your search engine won't help; methods to ensure that paper management is an integrated part of your SharePoint strategy; why taxonomies are among the many building blocks to improve business outcomes; what's new in SharePoint 2010; and lessons learned from current user experiences.

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Extending e-discovery

Clearwell Systems' new platform

Clearwell Systems has released its Identification and Collection Module. Available as part of Version 6.0 of the Clearwell E–Discovery Platform, the new module enables IT teams to easily identify...

Continue Here: http://www.kmworld.com/Articles/News/News/Extending-e-discovery-70070.aspx

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Enhancing analytics

IBM to acquire Netezza

IBM and Netezza have announced a definitive agreement whereby IBM will acquire Netezza through a cash transaction at a price of $27 per share or at a...

Continue Here: http://www.kmworld.com/Articles/News/News/Enhancing-analytics-70068.aspx

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  Industry Watch

eGain unveils Social Experience

eGain has launched a new version of its Social Experience Suite, a solution engineered to empower contact center agents and community managers to efficiently handle inquiries across all traditional...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/eGain-unveils-Social-Experience-70073.aspx

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  KM In Practice

Analyzing information to save a species

Marwell Wildlife is using predictive analytics software to help conserve an endangered species, Grevy’s zebra. Marwell is conducting a survey that involves interviewing nomadic herdsmen about their attitudes toward...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Analyzing-information-to-save-a-species-70067.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
Westin Michigan Avenue, Chicago, IL
May 22, 2016 - May 25, 2016
Gaylord Palms Resort & Convention Center, Orlando, FL
Jun 06, 2016 - Jun 08, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016

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