Thursday, September 23, 2010

 Sponsored by: EMC

Learn about EMC’s Roadmap to Connected eGovernment, and how governments around the globe can now improve their performance by managing interactions and processes digitally, automating service requests, and creating information intelligence that yields better decisions. And there’s no reason why you can’t join them! Learn how you can start: www.emc.com/government .

  Table of Contents
Breaking News KM In Practice
Quote of the Week
You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. — Alvin Toffler
  Breaking News

Media creation, meet Web deployment

Open Text raises the bar

Open Text has unveiled a new integration between Open Text Web Experience Management (formerly Vignette Content Management) and Open Text Media Management designed to help customers shorten the content...

Continue Here: http://www.kmworld.com/Articles/News/News/Media-creation-meet-Web-deployment-70124.aspx

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Make social media work for you

Jive extends marketing platform

Jive has introduced Social Media Engagement, which enables companies to monitor and respond in real time to conversations taking place on social sites such as Facebook and Twitter. Jive...

Continue Here: http://www.kmworld.com/Articles/News/News/Make-social-media-work-for-you-70123.aspx

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CAAT V. 3.8 from Content Analyst

E-mail threading extends previous features

Content Analyst, a provider of advanced analytics and conceptual search for the document management, legal and intelligence communities, has released CAAT V. 3.8, its document analytics software.

The company reports...

Continue Here: http://www.kmworld.com/Articles/News/News/CAAT-V.-3.8-from-Content-Analyst-70122.aspx

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  KM In Practice

Delivering a modern corporate Web site

Enterprise Ireland, a government organization that helps Irish businesses develop and grow in world markets, has deployed a new content management solution to update its Web site.

Enterprise Ireland chose...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Delivering-a-modern-corporate-Web-site-70121.aspx

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How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

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  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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