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Thursday, September 23, 2010

 Sponsored by: EMC

Learn about EMC’s Roadmap to Connected eGovernment, and how governments around the globe can now improve their performance by managing interactions and processes digitally, automating service requests, and creating information intelligence that yields better decisions. And there’s no reason why you can’t join them! Learn how you can start: www.emc.com/government .

  Table of Contents
Breaking News KM In Practice
Quote of the Week
If you find a good solution and become attached to it, the solution may become your next problem.  — Robert Anthony
  Breaking News

Media creation, meet Web deployment

Open Text raises the bar

Open Text has unveiled a new integration between Open Text Web Experience Management (formerly Vignette Content Management) and Open Text Media Management designed to help customers shorten the content...

Continue Here: http://www.kmworld.com/Articles/News/News/Media-creation-meet-Web-deployment-70124.aspx

Return to Contents


Make social media work for you

Jive extends marketing platform

Jive has introduced Social Media Engagement, which enables companies to monitor and respond in real time to conversations taking place on social sites such as Facebook and Twitter. Jive...

Continue Here: http://www.kmworld.com/Articles/News/News/Make-social-media-work-for-you-70123.aspx

Return to Contents


CAAT V. 3.8 from Content Analyst

E-mail threading extends previous features

Content Analyst, a provider of advanced analytics and conceptual search for the document management, legal and intelligence communities, has released CAAT V. 3.8, its document analytics software.

The company reports...

Continue Here: http://www.kmworld.com/Articles/News/News/CAAT-V.-3.8-from-Content-Analyst-70122.aspx

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  KM In Practice

Delivering a modern corporate Web site

Enterprise Ireland, a government organization that helps Irish businesses develop and grow in world markets, has deployed a new content management solution to update its Web site.

Enterprise Ireland chose...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Delivering-a-modern-corporate-Web-site-70121.aspx

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Top 10 Best Practices for Intelligent Search

Many search solutions are available today, and it may seem that they are all the same. But often, organizations aren't using them to their full capacity to optimize search, especially when it comes to internal search tools for employees and contact center agents…

To read more of this Best Practices in Cognitive Search White Paper article, Click Here.

KMWorld Web Events
Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 29, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2016***

Best Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in September/October 2016***

Best Practices in Cognitive Computing

Cognitive computing is not science fiction. From chatbots to self-driving cars, the market is evolving, and it’s on track to disrupt our everyday lives.

At the most basic level, a cognitive information system needs to be capable of extracting relevant information from big and diverse data sets to make intelligence decisions. Of course, that is easier said than done.

Share how your company is providing the resources that are paving the way forward in this exciting movement by participating in this White Paper opportunity.


Contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in September/October 2016***

Best Practices for the Mobile Workforce

It's hard to imagine a larger effect than the social and mobile workforce has had on the everyday activity on knowledge workers.

The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape.

But it has also changed businesses, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

Cloud Computing for the Enterprise [July/August 2017]

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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