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Thursday, September 23, 2010

 Sponsored by: EMC

Learn about EMC’s Roadmap to Connected eGovernment, and how governments around the globe can now improve their performance by managing interactions and processes digitally, automating service requests, and creating information intelligence that yields better decisions. And there’s no reason why you can’t join them! Learn how you can start: www.emc.com/government .

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Media creation, meet Web deployment

Open Text raises the bar

Open Text has unveiled a new integration between Open Text Web Experience Management (formerly Vignette Content Management) and Open Text Media Management designed to help customers shorten the content...

Continue Here: http://www.kmworld.com/Articles/News/News/Media-creation-meet-Web-deployment-70124.aspx

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Make social media work for you

Jive extends marketing platform

Jive has introduced Social Media Engagement, which enables companies to monitor and respond in real time to conversations taking place on social sites such as Facebook and Twitter. Jive...

Continue Here: http://www.kmworld.com/Articles/News/News/Make-social-media-work-for-you-70123.aspx

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CAAT V. 3.8 from Content Analyst

E-mail threading extends previous features

Content Analyst, a provider of advanced analytics and conceptual search for the document management, legal and intelligence communities, has released CAAT V. 3.8, its document analytics software.

The company reports...

Continue Here: http://www.kmworld.com/Articles/News/News/CAAT-V.-3.8-from-Content-Analyst-70122.aspx

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  KM In Practice

Delivering a modern corporate Web site

Enterprise Ireland, a government organization that helps Irish businesses develop and grow in world markets, has deployed a new content management solution to update its Web site.

Enterprise Ireland chose...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Delivering-a-modern-corporate-Web-site-70121.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

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  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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