Tuesday, August 17, 2010

Forrester Survey graphic

Want to measure your salary against your peers?  Read a complimentary Forrester report on workplace adoption of technologies?  Get a discounted Forrester Event ticket? Forrester Research and KMWorld invite you to take a quick confidential online survey about your role in the information and knowledge management field. 

To participate in the survey, click here.

The aggregate results of this survey will be published in KMWorld and in future Forrester research.
 
To thank you for taking 15 minutes to complete the survey now, you can immediately download a key report with prior survey data to benchmark your organization’s technology adoption and attitudes. In addition, after the survey closes, Forrester will send you our high level analysis of the salaries for professionals in your field.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. — Alvin Toffler
  Breaking News

Another feather in IBM’s cap

Boosts content capture, management and flow

IBM has acquired Datacap, already well respected for its ability to capture, manage and automate the flow of business information to improve business processes, reduce paper costs...

Continue Here: http://www.kmworld.com/Articles/News/News/Another-feather-in-IBMs-cap-69403.aspx

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Leverage from Applied Discovery

Early case assessment, review and metrics

Applied Discovery has launched Leverage, a new suite of electronic discovery services that enable legal professionals to review, analyze and monitor discovery of electronically stored information (ESI) for complex...

Continue Here: http://www.kmworld.com/Articles/News/News/Leverage-from-Applied-Discovery-69402.aspx

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MarketingPilot announces Release 10

New social media capabilities

MarketingPilot has introduced what it claims is a significant new release. The company says Release 10 is the second version featuring marketing automation and the first to include robust...

Continue Here: http://www.kmworld.com/Articles/News/News/MarketingPilot-announces-Release-10-69401.aspx

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  KM In Practice

Verifying votes by mail

Two counties in California used a signature verification solution from Parascript in counting the results of the 2010 primary elections. Its SignatureXpert software was used to process more than...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Verifying-votes-by-mail-69400.aspx

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How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming July 29, 2014
Discovery Dilemma: Volume-to-Relevance
s your organization proactively governing data in advance of litigation matters? Do you have complete visibility across your data sources? Are you able to identify and collect only the smallest legally defensible data to reduce downstream legal costs? To learn more about streamlining litigation costs and risks, join us for this insightful webinar "Discovery Dilemma: Volume-to-Relevance," brought to you by KMWorld, kCura and IBM.

Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

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  • Social Networking and Collaboration
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  • Customer Relationship Management


Click here to view the current edition and to participate:
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