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Tuesday, August 17, 2010

Forrester Survey graphic

Want to measure your salary against your peers?  Read a complimentary Forrester report on workplace adoption of technologies?  Get a discounted Forrester Event ticket? Forrester Research and KMWorld invite you to take a quick confidential online survey about your role in the information and knowledge management field. 

To participate in the survey, click here.

The aggregate results of this survey will be published in KMWorld and in future Forrester research.
 
To thank you for taking 15 minutes to complete the survey now, you can immediately download a key report with prior survey data to benchmark your organization’s technology adoption and attitudes. In addition, after the survey closes, Forrester will send you our high level analysis of the salaries for professionals in your field.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
People wish to learn to swim and at the same time to keep one foot on the ground. — Marcel Proust
  Breaking News

Another feather in IBM’s cap

Boosts content capture, management and flow

IBM has acquired Datacap, already well respected for its ability to capture, manage and automate the flow of business information to improve business processes, reduce paper costs...

Continue Here: http://www.kmworld.com/Articles/News/News/Another-feather-in-IBMs-cap-69403.aspx

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Leverage from Applied Discovery

Early case assessment, review and metrics

Applied Discovery has launched Leverage, a new suite of electronic discovery services that enable legal professionals to review, analyze and monitor discovery of electronically stored information (ESI) for complex...

Continue Here: http://www.kmworld.com/Articles/News/News/Leverage-from-Applied-Discovery-69402.aspx

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MarketingPilot announces Release 10

New social media capabilities

MarketingPilot has introduced what it claims is a significant new release. The company says Release 10 is the second version featuring marketing automation and the first to include robust...

Continue Here: http://www.kmworld.com/Articles/News/News/MarketingPilot-announces-Release-10-69401.aspx

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  KM In Practice

Verifying votes by mail

Two counties in California used a signature verification solution from Parascript in counting the results of the 2010 primary elections. Its SignatureXpert software was used to process more than...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Verifying-votes-by-mail-69400.aspx

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Collaborative Businesses Succeed on an ECM Foundation

Business is inherently social: Every day, people work together, share ideas and communicate with each other and with customers and partners. And they do it in more ways and on more platforms than ever before. Teams and content are more and more decentralized, and digital information is increasing exponentially. The size of the digital universe is expected to roughly double every two years. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

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  • Customer Relationship Management


Click here to view the current edition and to participate:
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