Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Tuesday, July 13, 2010

Web Event Coming July 20, 2010
Best Strategies for Document and Image Management: GET CONTROL OF ALL THAT PAPER!
The leading thinkers in the field of document and image management will join KMWorld to discuss what YOU can do to get control of paper at its first point of entry into your business – whether in remote offices or the mailroom - and make your paper-based processes run much more efficiently, drive the communication and processes of your business with automated workflows, use a Web-based interface to turn raw data into searchable information, lower cost of ownership by leveraging existing infrastructure and open technologies, speed the delivery of paper into SharePoint and other applications, increase compliance for corporate governance and industry regulations, and benefit from lessons learned through real-life examples.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Learning on the go

SumTotal unleashes ToolBook 10.5

SumTotal Systems has introduced the newest version of ToolBook, its software for quickly authoring interactive learning content. The company says Toolbook 10.5 gives content developers and learning professionals the...

Continue Here: http://www.kmworld.com/Articles/News/News/Learning-on-the-go-68278.aspx

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Inside the head of your customer

New behavioral marketing service

Quantivo and Semphonic report they have formed a strategic partnership designed to provide marketers with what they claim is a full behavioral analytics solution.

Quantivo says its SaaS...

Continue Here: http://www.kmworld.com/Articles/News/News/Inside-the-head-of-your-customer-68277.aspx

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Ingeniux releases CMS V. 7

Expanded usability

Ingeniux has announced a new version of its namesake Web content management software. The company says Ingeniux CMS 7 elevates usability for enterprise Web content software and delivers a...

Continue Here: http://www.kmworld.com/Articles/News/News/Ingeniux-releases-CMS-V.-7-68276.aspx

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  KM In Practice

Secure social networking helps world leaders collaborate

At the recent G-20 Summit, policy makers could collaborate over secure social networking software before, after and during the event in Toronto. In a recent press release, Open Text...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Secure-social-networking-helps-world-leaders-collaborate-68274.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming May 24, 2016
Managing Knowledge with an Increasingly Mobile and Social Workforce
The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape. But it has also changed businesses, too, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
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May 22, 2016 - May 25, 2016
Gaylord Palms Resort & Convention Center, Orlando, FL
Jun 06, 2016 - Jun 08, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016

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