Just Published - Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional
Thursday, June 03, 2010

Web Event Coming June 08, 2010
Knowledge Management for Contact Center and Web Customer Service
The knowledge management domain is undergoing a sea change, driven by new technologies, new applications, and new trends such as generational shifts in customer communications, mobile lifestyles, green initiatives, and adoption of social networks. What are these megatrends and how can you embrace them to add business value and boost your organizational visibility? How are forward-looking customer service and ebusiness organizations leveraging these trends for success? Join us in this webinar to find out.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Inspiration exists, but it has to find us working. — Pablo Picasso
  Breaking News

Manna for WCM marketers

PaperThin christens CommonSpot 6.0

PaperThin has released a significant new version of CommonSpot, its Web content management solution. Version 6.0 combines a new user interface with a suite of marketing and development solutions...

Continue Here: http://www.kmworld.com/Articles/News/News/Manna-for-WCM-marketers-67558.aspx

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Endeca partners with PTC

Extends reach of search-based applications

 Endeca has joined PTC’s PartnerAdvantage Program to provide a direct integration between PTC Windchill and the Endeca Information Access Platform (IAP). Combined with connectors to a full...

Continue Here: http://www.kmworld.com/Articles/News/News/Endeca-partners-with-PTC-67557.aspx

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Open Text gets more sociable

Expands and enhances capabilities

Open Text has announced an expanded family of social media offerings that enable businesses to securely apply the value of social media to solve core business challenges, such as...

Continue Here: http://www.kmworld.com/Articles/News/News/Open-Text-gets-more-sociable-67556.aspx

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  KM In Practice

Bike retailer goes mobile

A bicycle retailer is leveraging a mobile platform to enhance its marketing and sales efforts. Full Cycle Bikes, a Boulder, Colo.-based business, has chosen the Mocapay platform...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Bike-retailer-goes-mobile-67553.aspx

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Information Governance for Cloud Storage Systems and Platforms

The adoption of cloud technology has rapidly increased throughout the enterprise in the last two years. Forrester predicts that the market for cloud computing will grow from $41 billion to $241 billion by 2020. The range of benefits offered by using cloud services and the maturity of cloud vendors is driving adoption at the global level. More and more companies are using cloud technologies and managed services to accelerate business initiatives. . . . .

Read more of the Best Practices in Cloud Computing White Paper. Click here .

KMWorld Web Events
Coming March 24, 2015
Big Data, Bad Data, Good Data: the Link Between Information Governance and Big Data Outcomes
Good information governance practices and solutions help ensure the success of big data initiatives by enabling enterprises to discover, classify, and manage information according to its business value and triage "good data" - relevant, current, and trustworthy business information, from "bad data" - out-of-date, obsolete, or low-value information. Learn How to Strike the Big Data vs. Good Data Balance! Join IBM with special guest Melissa Webster, Analyst and Program Vice President for Content and Digital Media Strategies with IDC for this web event.

KMWorld White Paper Series
***Coming in May 2015***
 
Best Practices in ENTERPRISE SEARCH AND INFORMATION ACCESS

FINDING FINDABILITY
 
For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on.
 
Now, the smartest minds are focused on "finding." That's the ultimate goal--finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants.
 
That's why the next KMWorld White Paper is focused on "finding" the right answer at the right time. It's called "Best Practices in Intelligent Search and Information Access." If you think you play a role in this great task, then get involved with your story and position in this market
, please contact:

 
Kathy Rogals
561-483-5190

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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