Just Published - Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional
Thursday, April 15, 2010

Web Event Coming April 22, 2010
Cloud Computing: The Evolution of the IT Help Desk
IT help desks are adopting a mix of innovative, new technologies, such as software as a service, virtualization and even strategic outsourcing. And while these new technologies align the IT help desk with business objectives, they also introduce internal support challenges.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Collecting facts is important. Knowledge is important. But if you don't have an imagination to use the knowledge, civilization is nowhere. — Ray Bradbury
  Breaking News

Community gadgeteering

New solutions from FatWire

FatWire has launched two new products, FatWire Community Server and FatWire Gadget Server. The products are designed to enable organizations to harness the power of social computing to create...

Continue Here: http://www.kmworld.com/Articles/News/News/Community-gadgeteering-66598.aspx

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Collaborative CRM

MindTouch integrates with SugarCRM

MindTouch, which touts itself as an open source alternative to Microsoft SharePoint, has integrated with SugarCRM, a provider of commercial open source customer relationship management (CRM) software....

Continue Here: http://www.kmworld.com/Articles/News/News/Collaborative-CRM-66596.aspx

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Cybersecurity and virtualization microsites

DLT Solutions and GovLoop partner

DLT Solutions, a value-added reseller in government information technology software and services, has announced a partnership with GovLoop, a social network for government employees and contractors across...

Continue Here: http://www.kmworld.com/Articles/News/News/Cybersecurity-and-virtualization-microsites-66593.aspx

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  KM In Practice

Eliminating unwanted inbound e-mail

easyJet, a European airline that operates in 29 countries, has deployed a cloud-based e-mail security solution to protect employee inboxes from spam, viruses and phishing attacks. The airline has...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Eliminating-unwanted-inbound-e-mail-66590.aspx

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Winning SharePoint Commitment in the Enterprise

Microsoft SharePoint promises today's organizations a vision of universal access to corporate information. It's designed to be the single place where users can get everything they need to work better and smarter, and collaborate with colleagues no matter where they are. Despite its versatility, more than half of organizations that have implemented SharePoint report that it doesn't fully meet their functional expectations. . . .

Read more of the Best Practices in Enhancing SharePoint White Paper. Click here .

KMWorld Web Events
Coming February 10, 2015
Knowledge solutions for mobile devices - making smart phones even smarter
Leading knowledge experts from Transversal will share how their solution has transformed mobile self-service for a variety of businesses. We will also give a demonstration showing how intuitive and interactive knowledge can be on a smart phone. We know your customers are mobile. Is your business ready to go mobile?

Coming February 17, 2015
Text Analytics in Action: Finding the “Killer Patent”
During this webinar, Evan McAlpine and Ryan Hynes of kCura will walk you step-by-step through the text analytics process and show you how they quickly and efficiently find the needle in the Patent & Trademark Office's haystack of patents. During the live demonstration, you’ll find one "killer patent" and identify solutions to your biggest research obstacles. You'll walk away with a better understanding of how analytics works and how to use it in real-life situations.

KMWorld White Paper Series
***Coming in March 2015***
 
Best Practices in Analytics for Big Data

GETTING THE "BIG" OUT OF DATA

The overriding problem with information is, of course, there's too much of it. And we're not just talking about the 1s and 0s of databases. There's text and email and social media and voice and video, even, to contend with.

But it's not so much the volume or variety of data that is daunting companies today. It's realizing the usefulness and value that is locked away in those data stores. So enterprising organizations are applying analytics tools to locate, associate and deliver key information sources directly to and from their users' many resources.

Find out how analytics is playing a key role in the thriving big data marketplace.

Be part of the next KMWorld White Paper, "Best Practices in Analytics for Big Data." Find out what the big deal is. For details on including your article, please contact:

 
Kathy Rogals
561-483-5190

E-Discovery [February 2015]

BPM and Case Management [January 2015]

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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