Thursday, April 15, 2010

Web Event Coming April 22, 2010
Cloud Computing: The Evolution of the IT Help Desk
IT help desks are adopting a mix of innovative, new technologies, such as software as a service, virtualization and even strategic outsourcing. And while these new technologies align the IT help desk with business objectives, they also introduce internal support challenges.

  Table of Contents
Breaking News KM In Practice
  Quote of the Week
A discovery is said to be an accident meeting a prepared mind. — Albert Szent-Gyorgyi
  Breaking News

Community gadgeteering

New solutions from FatWire

FatWire has launched two new products, FatWire Community Server and FatWire Gadget Server. The products are designed to enable organizations to harness the power of social computing to create...

Continue Here: http://www.kmworld.com/Articles/News/News/Community-gadgeteering-66598.aspx

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Collaborative CRM

MindTouch integrates with SugarCRM

MindTouch, which touts itself as an open source alternative to Microsoft SharePoint, has integrated with SugarCRM, a provider of commercial open source customer relationship management (CRM) software....

Continue Here: http://www.kmworld.com/Articles/News/News/Collaborative-CRM-66596.aspx

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Cybersecurity and virtualization microsites

DLT Solutions and GovLoop partner

DLT Solutions, a value-added reseller in government information technology software and services, has announced a partnership with GovLoop, a social network for government employees and contractors across...

Continue Here: http://www.kmworld.com/Articles/News/News/Cybersecurity-and-virtualization-microsites-66593.aspx

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  KM In Practice

Eliminating unwanted inbound e-mail

easyJet, a European airline that operates in 29 countries, has deployed a cloud-based e-mail security solution to protect employee inboxes from spam, viruses and phishing attacks. The airline has...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Eliminating-unwanted-inbound-e-mail-66590.aspx

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  Contracting In The Cloud

"Electronic signatures have been gaining momentum for years, but until the past few years they were slow to take hold as a common business practice. Vendors tended to deliver e-signature technology in complex, complicated and expensive forms, rather than deliver offerings that incorporate e-signatures into the overall contract process. As a result, e-signatures did not realize their potential to improve the customer experience and organizations continued the way they always have. . . ."

To Read more of this article from the Best Practices in New Solutions in Cloud Computing White Paper, click here.

  KMWorld Web Events
Coming May 23, 2013
Design the Right Content Storage Strategy for a Successful SharePoint Upgrade
An upgrade to SharePoint 2010 or 2013 is an opportunity to increase user adoption and improve sharing and collaboration. But increased use also means a significant spike in content leading to performance strains, expensive storage and back-up delays. Can your current SharePoint infrastructure handle the use and growth that will come with the new SharePoint version?

  KMWorld White Paper Series

*** Coming in June 2013 ***

BEST PRACTICES IN SOCIAL KM AND COLLABORATION

This is the year that “social” became part of the business vernacular. No longer trivialized as “just messin’ around,” social media have become a solid part of most organizations’ business activity.

But at what cost? How does social affect the background of organizations? What impact does it have on the technology infrastructure? What does social mean to the relationships with customers… partners… competitors…?

Those questions, and more, are forefront in the minds of business leaders as we speak. They want to know how to improve their customer awareness, their partner relationships and their overall “storefront” image by applying social tools to improve their positions in their marketplaces.

If this sounds like a race to the top, you’re right. Any solution that provides a quicker path to better collaboration and better customer contact is on the shopping list of most organizations right now. Do you have a play in that? Deliver your message to the KMWorld audience by participating in our next white paper, “Best Practices in Social KM and Collaboration.” It’s urgent and time is passing fast. 

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MEET THE LEADERS IN INFORMATION GOVERNANCE

At KMWorld, we believe that great solutions providers do not simply appear out of thin air. There is always a driving force, a personality and a vision that stand behind every successful vendor. The leadership that allows companies to innovate and create great solutions is the key element in establishing and maintaining excellence.

We want to get to know those driving personalities. So we have created a new forum. We call it “Meet The Leaders.” This time we’re focusing on an urgent and pressing concern among business leaders, legal counsel and corporate management alike—Information Governance. We want to get to know the thought-leaders in this fast-moving and business-critical aspect of business, and what their business philosophies and go-to-market strategies look like. What does the future feel like to them? What will be the next “have-to” trend? How will they guide their organizations from here to there?

The “Meet The Leaders” series is a prestigious way to communicate your top executives’ core beliefs to the KMWorld audience and information management marketplace.

 

You can participate in these White Paper opportunities by contacting:
Kathy Rogals
561-483-5190

Intelligent Search in the Age of Big Data [May 2013]

Focus on Perceptive Software [April 2013]

Adopting and Enhancing SharePoint [April 2013]

Meet the Leaders in Big Data Management [March 2013]

ECM: Cloud, Mobile, On-Premise [March 2013]

  KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

  Upcoming Events
Gaylord National, National Harbor, MD
Jun 10, 2013 - Jun 13, 2013
Marriott Copley Place, Boston, MA
Jun 17, 2013 - Jun 19, 2013
New York, NY
Aug 19, 2013 - Aug 21, 2013
New York, NY
Aug 19, 2013 - Aug 21, 2013
Walt Disney World Dolphin, Walt Disney World Swan, Disney's Yacht & Beach Club Resorts and Disney's Boardwalk Inn, Orlando, FL
Oct 06, 2013 - Oct 10, 2013

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