Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, April 15, 2010

Web Event Coming April 22, 2010
Cloud Computing: The Evolution of the IT Help Desk
IT help desks are adopting a mix of innovative, new technologies, such as software as a service, virtualization and even strategic outsourcing. And while these new technologies align the IT help desk with business objectives, they also introduce internal support challenges.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
The art of being wise is the art of knowing what to overlook. — William James
  Breaking News

Community gadgeteering

New solutions from FatWire

FatWire has launched two new products, FatWire Community Server and FatWire Gadget Server. The products are designed to enable organizations to harness the power of social computing to create...

Continue Here: http://www.kmworld.com/Articles/News/News/Community-gadgeteering-66598.aspx

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Collaborative CRM

MindTouch integrates with SugarCRM

MindTouch, which touts itself as an open source alternative to Microsoft SharePoint, has integrated with SugarCRM, a provider of commercial open source customer relationship management (CRM) software....

Continue Here: http://www.kmworld.com/Articles/News/News/Collaborative-CRM-66596.aspx

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Cybersecurity and virtualization microsites

DLT Solutions and GovLoop partner

DLT Solutions, a value-added reseller in government information technology software and services, has announced a partnership with GovLoop, a social network for government employees and contractors across...

Continue Here: http://www.kmworld.com/Articles/News/News/Cybersecurity-and-virtualization-microsites-66593.aspx

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  KM In Practice

Eliminating unwanted inbound e-mail

easyJet, a European airline that operates in 29 countries, has deployed a cloud-based e-mail security solution to protect employee inboxes from spam, viruses and phishing attacks. The airline has...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Eliminating-unwanted-inbound-e-mail-66590.aspx

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The Age of the Enterprise Compliance Repository

Information governance is transforming from a narrow focus on retention policies for end-state documents to a broad framework for how content of all formats is handled throughout the content lifecycle. As the hard lines between content and data blur, we've blown past enterprise content management and have rolled right into the big leagues of enterprise compliance management…

To read more of this Best Practices in Enterprise Content Management White Paper article, Click Here.

KMWorld Web Events
Coming July 19, 2016
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious - and important - to business managers worldwide. As a result, subjects such as storage requirements, format adapters, and viewing tools have also grown in concern.

Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in September 2016***

Best Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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