Tuesday, April 13, 2010

Sponsored by: EMC

Learn the key facts business process professionals need to know about case management. Read the Forrester white paper, Dynamic Case Management: An Old Idea Catches New Fire, and find out how dynamic case management integrates the best technologies of traditional BPM, ECM, and analytics with collaborative user experiences.

Click here  to learn more.

 

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
An investment in knowledge pays the best interest. — Benjamin Franklin
  Breaking News

Open Text introduces Media Management 7

New user interface, process automation

Open Text has unveiled Media Management 7, which it calls a major upgrade to its industry leading digital asset management solution. Version 7 includes a completely new user interface...

Continue Here: http://www.kmworld.com/Articles/News/News/Open-Text-introduces-Media-Management-7-66524.aspx

Return to Contents


KM for KMers

New group gains traction

Last November at the KMWorld Conference in San Jose, a new community was born. While most online communities require e-mail reminders to keep members informed of recent activity, KMers...

Continue Here: http://www.kmworld.com/Articles/News/News/KM-for-KMers-66523.aspx

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  Industry Watch

In praise of the social customer

nGenera has released CIM 9

nGenera Customer Interaction Management (CIM) a division of nGenera Corp., has released nGen CIM 9, which adds nGen Community and nGen Social Media channels to the suite and enhances...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/In-praise-of-the-social-customer-66525.aspx

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  KM In Practice

IHS revamps its Web site

IHS, a source of information for multinational corporations, governments and smaller organizations, has migrated content to a renovated Web site with the help of Kapow Technologies.

IHS selected...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/IHS-revamps-its-Web-site-66522.aspx

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Visualization: The New E-Discovery Paradigm

Before the "e" was in e-discovery, legal teams manually separated and clustered relevant documents together to understand the relevant facts. 

A lot has changed since then. We've moved to online software that provides functionality to do the e-discovery process faster, but not necessarily better . . . .

To read more of this Best Practices for E-Discovery White Paper article, Click Here.

KMWorld Web Events
Coming August 25, 2015
Content Analysis
Following on the big data issue, determining what content contains is a critical skill for 2015 information managers. Text analytics is the new frontier for just about everybody in this business. The ability to analyze, examine, cull out the crap and discover the gems is the new effort at work in the document management business. Let us know where you are in delivering that promise.

Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in October 2015***

Best Practices in COLLABORATIVE SOLUTIONS for PROJECT MANAGEMENT
 
This White Paper will explore:
 
* Choosing the correct project development platform
* Email versus purpose-designed collaborative tools
* Tools for developing a team strategy and planning the project
* Planning for scope and scale—infrastructure and secure access
* Monitoring and measuring success (or non-success)
* Leveraging corporate knowledge for project management

To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Sep 09, 2015 - Sep 11, 2015
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Sep 09, 2015 - Sep 11, 2015
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Sep 14, 2015 - Sep 16, 2015

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