Tuesday, April 13, 2010

Sponsored by: EMC

Learn the key facts business process professionals need to know about case management. Read the Forrester white paper, Dynamic Case Management: An Old Idea Catches New Fire, and find out how dynamic case management integrates the best technologies of traditional BPM, ECM, and analytics with collaborative user experiences.

Click here  to learn more.

 

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. — Alvin Toffler
  Breaking News

Open Text introduces Media Management 7

New user interface, process automation

Open Text has unveiled Media Management 7, which it calls a major upgrade to its industry leading digital asset management solution. Version 7 includes a completely new user interface...

Continue Here: http://www.kmworld.com/Articles/News/News/Open-Text-introduces-Media-Management-7-66524.aspx

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KM for KMers

New group gains traction

Last November at the KMWorld Conference in San Jose, a new community was born. While most online communities require e-mail reminders to keep members informed of recent activity, KMers...

Continue Here: http://www.kmworld.com/Articles/News/News/KM-for-KMers-66523.aspx

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  Industry Watch

In praise of the social customer

nGenera has released CIM 9

nGenera Customer Interaction Management (CIM) a division of nGenera Corp., has released nGen CIM 9, which adds nGen Community and nGen Social Media channels to the suite and enhances...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/In-praise-of-the-social-customer-66525.aspx

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  KM In Practice

IHS revamps its Web site

IHS, a source of information for multinational corporations, governments and smaller organizations, has migrated content to a renovated Web site with the help of Kapow Technologies.

IHS selected...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/IHS-revamps-its-Web-site-66522.aspx

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New Tools for the Old School: Affordable Early Case Assessment and Information Governance

Modern litigators know that Big Data has created a big chasm in every organization's ability to monitor, manage and mine critical data. Within most enterprises, the explosion of unstructured data is powering new levels of productivity, but distributing critical communications across different applications, on different devices, stored in disparate databases, has vastly complicated document discovery for auditing, investigation and litigation. . . .

Read more of the Best Practices for E-Discovery White Paper. Click here .

KMWorld Web Events
Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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