Register Now for our Webinar - ECM: To the Cloud and Beyond
Tuesday, April 13, 2010

Sponsored by: EMC

Learn the key facts business process professionals need to know about case management. Read the Forrester white paper, Dynamic Case Management: An Old Idea Catches New Fire, and find out how dynamic case management integrates the best technologies of traditional BPM, ECM, and analytics with collaborative user experiences.

Click here  to learn more.

 

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
Intelligence is the ability to adapt to change. — Stephen Hawking
  Breaking News

Open Text introduces Media Management 7

New user interface, process automation

Open Text has unveiled Media Management 7, which it calls a major upgrade to its industry leading digital asset management solution. Version 7 includes a completely new user interface...

Continue Here: http://www.kmworld.com/Articles/News/News/Open-Text-introduces-Media-Management-7-66524.aspx

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KM for KMers

New group gains traction

Last November at the KMWorld Conference in San Jose, a new community was born. While most online communities require e-mail reminders to keep members informed of recent activity, KMers...

Continue Here: http://www.kmworld.com/Articles/News/News/KM-for-KMers-66523.aspx

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  Industry Watch

In praise of the social customer

nGenera has released CIM 9

nGenera Customer Interaction Management (CIM) a division of nGenera Corp., has released nGen CIM 9, which adds nGen Community and nGen Social Media channels to the suite and enhances...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/In-praise-of-the-social-customer-66525.aspx

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  KM In Practice

IHS revamps its Web site

IHS, a source of information for multinational corporations, governments and smaller organizations, has migrated content to a renovated Web site with the help of Kapow Technologies.

IHS selected...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/IHS-revamps-its-Web-site-66522.aspx

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Augmented Intelligence in a New Era of Search

One of the few things that the tech industry agrees with is that humans create a lot of data. By extension today we can also agree that we are creating more of it—in more ways—and to more media than yesterday. This trend will continue inexorably. The value of information to the user at any point in time is something that should be reflected upon. In the age of big data, how do users sort through all the clutter to extract information that feels intuitive, personaland intelligent?. . . .

Read more of the Best Practices in Intelligent Search and Information Access White Paper. Click here .

KMWorld Web Events
Coming December 02, 2014
ECM: To the Cloud and Beyond
Whether driven by the requirement to respond with agility to business and end-user demands, a goal of igniting the enterprise with innovation, or simply by how the cloud is where business is increasingly conducted, we are on the path to an IT transformation. We'll explore the freshly awakening ECM movement in this week's KMWorld interactive webinar event.

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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