Tuesday, February 09, 2010
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Sponsored by: Oracle

Web Event Coming February 16, 2010
Success in 2010: Realizing the Benefits of Enterprise 2.0
Join industry thought leaders, Andy Mulholland, Global Chief Technology Officer at Capgemini, and Ajay Gandhi, Sr. Director of Enterprise 2.0 at Oracle, in a discussion on how leading companies are successfully adopting Enterprise 2.0 technologies to achieve significant business benefits -- from improved employee productivity to increased customer satisfaction and reduced time to market for new products and services.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
I am disillusioned enough to know that no man's opinion on any subject is worth a damn unless backed up with enough genuine information to make him really know what he's talking about. — H. P. Lovecraft
  Breaking News

Web-based BI blossoms

SwiftKnowledge for the Enterprise

SwiftKnowledge has released SwiftKnowledge for the Enterprise, which the company describes as a 100 percent Web-based BI application designed for interactive, high-volume use by non-technical business users. Like all...

Continue Here: http://www.kmworld.com/Articles/News/News/Web-based-BI-blossoms-61034.aspx

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Easing DM

ACOM enhances EZContentManager

ACOM Solutions has added features to its EZContentManager system said to provide administrators with greater flexibility and control and bring increased operating convenience to users. The company reports EZContentManager...

Continue Here: http://www.kmworld.com/Articles/News/News/Easing-DM-61033.aspx

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Mobile practice management

Help for solo practitioners, small firms

Themis Solutions reports that Clio, its cloud-based software-as-a-service (SaaS) practice management solution, now supports new mobile platforms, including Google Nexus One, all Android-based phones, iPhone and Palm Pre. The...

Continue Here: http://www.kmworld.com/Articles/News/News/Mobile-practice-management-61032.aspx

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  KM In Practice

Spicing up the mobile pizza experience

A pizza company is mobilizing its gift and customer loyalty program to support marketing and sales initiatives through a software-as-a-service (SaaS) solution from Mocapay.

Zpizza will use the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Spicing-up-the-mobile-pizza-experience-61031.aspx

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A Big Data Architecture for Search

Big data has the potential to transform the way we all do business. The gradual merging of enterprise search into the big data world is not a one-way street. For sure, the technologies, skills and expertise, built up over two decades by folks in the enterprise search space, are critical to the effective use of unstructured content in big data applications. Various recent acquisitions testify to this. As a company, we have resisted the temptation to simply slap on a big data label, and follow fashion. Instead, we've asked questions such as, "How can we use big data technologies to improve search systems?"....

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

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