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Tuesday, February 09, 2010
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Sponsored by: Oracle

Web Event Coming February 16, 2010
Success in 2010: Realizing the Benefits of Enterprise 2.0
Join industry thought leaders, Andy Mulholland, Global Chief Technology Officer at Capgemini, and Ajay Gandhi, Sr. Director of Enterprise 2.0 at Oracle, in a discussion on how leading companies are successfully adopting Enterprise 2.0 technologies to achieve significant business benefits -- from improved employee productivity to increased customer satisfaction and reduced time to market for new products and services.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
The essence of knowledge is, having it, to apply it; not having it, to confess your ignorance.  — Confucius
  Breaking News

Web-based BI blossoms

SwiftKnowledge for the Enterprise

SwiftKnowledge has released SwiftKnowledge for the Enterprise, which the company describes as a 100 percent Web-based BI application designed for interactive, high-volume use by non-technical business users. Like all...

Continue Here: http://www.kmworld.com/Articles/News/News/Web-based-BI-blossoms-61034.aspx

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Easing DM

ACOM enhances EZContentManager

ACOM Solutions has added features to its EZContentManager system said to provide administrators with greater flexibility and control and bring increased operating convenience to users. The company reports EZContentManager...

Continue Here: http://www.kmworld.com/Articles/News/News/Easing-DM-61033.aspx

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Mobile practice management

Help for solo practitioners, small firms

Themis Solutions reports that Clio, its cloud-based software-as-a-service (SaaS) practice management solution, now supports new mobile platforms, including Google Nexus One, all Android-based phones, iPhone and Palm Pre. The...

Continue Here: http://www.kmworld.com/Articles/News/News/Mobile-practice-management-61032.aspx

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  KM In Practice

Spicing up the mobile pizza experience

A pizza company is mobilizing its gift and customer loyalty program to support marketing and sales initiatives through a software-as-a-service (SaaS) solution from Mocapay.

Zpizza will use the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Spicing-up-the-mobile-pizza-experience-61031.aspx

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The Real Differentiators in IG Solutions?

According to Gartner, Information Governance (IG) is: "The specification of decision rights and an accountability framework to ensure appropriate behavior in the valuation, creation, storage, use, archiving and deletion of information."…

To read more of this Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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