Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, January 14, 2010
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KMWorld 2010 Conference and Exhibition
November 16-18, 2010 | Renaissance Hotel | Washington DC

The conference theme, KnowHow: The Knowledge-Driven Enterprise, puts an emphasis on "how to" achieve a knowledge-based, successful enterprise. We are seeking experienced knowledge, content, search, and intranet experts who can provide practical, hands-on information, case studies, and instruction that will maximize the value of the conference attendees’ technological investments. We want to share creative ideas for dealing with knowledge and intellect, talent and human capital, as well as content and other resources in open, diverse, and agile organizations.

KMWorld 2010 provides attendees with all the essential pieces of the information engine that powers the enterprise—including knowledge creation, sharing, finding, mining, reuse and more.

KMWorld 2010 uniquely blends opportunities to network with experts and peers while also providing concrete insights toward maximizing human capital and enterprise information resources.

Knowledge processes and practices drive decision-making and provide competitive advantage. Understanding the underlying technologies that support these processes and practices and adding "knowhow" of the tools, techniques, and solutions are key goals for KMWorld 2010.

KMWorld Key Themes:

  • Knowledge and content management
  • Creative enterprise 2.0 practices
  • Innovation strategies
  • Enterprise search strategies and tools
  • Records management
  • Compliance and e-discovery
  • Intranet strategies and solutions
  • Social networking and collaboration
  • Taxonomy and classification
  • Human capital and knowledge assets
  • Knowledge sharing processes and systems

To participate in KMWorld 2010 as a possible speaker or workshop leader, or suggest a speaker, please post your submission no later than March 1, 2010 at http://www.kmworld.com/kmw10/SpeakerSubmissions.htm

  Table of Contents
Breaking News KM In Practice
Quote of the Week
A complex system that works is invariably found to have evolved from a simple system that worked. — John Gall
  Breaking News

ECM: compliance, collaboration, the cloud

Alfresco unveils Enterprise Edition 3.2

Alfresco Software has announced Version 3.2 of its Enterprise Edition. With this release, Alfresco enables cloud-based deployments, streamlines e-mail management and archiving and enhances team-based content collaboration. In addition,...

Continue Here: http://www.kmworld.com/Articles/News/News/ECM-compliance-collaboration-the-cloud-60621.aspx

Return to Contents


LucidWorks ups the ante for Apache Solr

Certified distribution, tested and stable

Lucid Imagination introduces two powerful new features for Apache Solr, which are available free of charge.

They include a comprehensive, well-organized Reference Guide documenting all of Solr’s important features and...

Continue Here: http://www.kmworld.com/Articles/News/News/LucidWorks-ups-the-ante-for-Apache-Solr-60620.aspx

Return to Contents


Integrify introduces Forms-to-Flow Service

Adding process management to corporate forms

Integrify Software has a new full service offering that allows customers to convert existing paper or static e-forms into Web forms with process management capabilities. Utilizing Integrify OnDemand’s Software-as-a-Service...

Continue Here: http://www.kmworld.com/Articles/News/News/Integrify-introduces-Forms-to-Flow-Service-60619.aspx

Return to Contents


  KM In Practice

BPM: a strong foundation for growth

A large car dealership in Mumbai, India, has deployed an open source business process management (BPM) solution to automate workflow and to help handle the company’s growth.

Lakozy Toyota is...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/BPM-a-strong-foundation-for-growth-60617.aspx

Return to Contents


Knowledge Management in the Age of Social Content

With the growing popularity of online communities, curated content, the wisdom of the crowd and other social trends, organizations may wonder if formal knowledge management should still play a part in future customer service plans. Although social content is an important innovation that can add value to your overall customer support landscape, for­mal knowledge management is still vital and offers several benefits that extend beyond these more informal content sources…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Keep up with the fast-changing Cloud environment, starting with: “Best Practices in Cloud Solutions for the Enterprise.”, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
Westin Michigan Avenue, Chicago, IL
May 22, 2016 - May 25, 2016
Gaylord Palms Resort & Convention Center, Orlando, FL
Jun 06, 2016 - Jun 08, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016

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