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Thursday, November 05, 2009
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Coming November 10, 2009
Analyze This: Traditional Metrics for Service and Support Aren't Telling the Whole Story

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
Knowledge is a comfortable and necessary retreat and shelter for us in an advanced age; and if we do not plant it while young, it will give us no shade when we grow old. — Lord Chesterfield
  Breaking News

Search anywhere, literally

ISYS' new Enterprise Access Suite

ISYS has launched its new 2009 Enterprise Access Suite, which is comprised of a core set of powerful embedded search, infrastructure and information access solutions. The company especially highlights...

Continue Here: http://www.kmworld.com/Articles/News/News/Search-anywhere-literally-57823.aspx

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Content migration made simple

Vital Path announces Migration Center

Vital Path has debuted Migration Center as the newest addition to its lineup of content migration and integration solutions. Migration Center is a complete, desktop solution designed to solve...

Continue Here: http://www.kmworld.com/Articles/News/News/Content-migration-made-simple-57822.aspx

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  Industry Watch

LiveCycle Enterprise Suite 2 from Adobe

Improves customer experience and employee productivity

Adobe has released LiveCycle Enterprise Suite 2 (ES2), which is described as a major software release enabling businesses and governments to build applications that improve interactions with customers and...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/LiveCycle-Enterprise-Suite-2-from-Adobe-57821.aspx

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  KM In Practice

The virtues of “virtual” training

Enterprise video search software is said to have saved a large storage and data management solutions provider $1.5 million in the course of a three-day sales event. NetApp used...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-virtues-of-virtual-training-57820.aspx

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SharePoint Collaboration Meet Dynamic Permissions

SharePoint collaboration promises to make organizations more effective across all devices, greatly improving mobile access to content, people, and applications. This promise, however, can quickly result in significant business risks as collaboration in SharePoint becomes cumbersome, costly, in­flexible and prone to security breaches…

To read more of this Best Practices in Enhancing SharePoint White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Sep 19, 2016 - Sep 21, 2016
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Sep 21, 2016 - Sep 22, 2016
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Sep 25, 2016 - Sep 27, 2016
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