Thursday, October 15, 2009
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  Table of Contents
Breaking News
Quote of the Week
When the best leader's work is done, the people say, 'We did it ourselves.' — Lao Tzu
  Breaking News

Bridgeline’s iAPPS Rapid Site Quick

Low-cost deployment of Web sites, intranets and portals

Bridgeline Software, a developer of SaaS-based Web application management software, has unveiled a new offering to its suite of Web solutions. iAPPS Rapid Site is said to enable organizations...

Continue Here: http://www.kmworld.com/Articles/News/News/Bridgelines-iAPPS-Rapid-Site-Quick-56655.aspx

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Quicker, better answers

Inquira's iConnect for Siebel Contact Center

Inquira has released iConnect for Siebel Contact Center, an enterprise knowledge solution that integrates with Oracle Siebel Contact Center desktop. iConnect for Siebel Contact Center offers service...

Continue Here: http://www.kmworld.com/Articles/News/News/Quicker-better-answers-56654.aspx

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Semantic Analysis of Unstructured Data

Big data is a much-hyped subject. In fact, the term is rather misleading because it seems to relate only to the volume of data, while ignoring its heterogeneous nature. Accordingly, the general definition of "big data," as suggested by Gartner, also considers the complexity and variety of data, thus focusing on the relevance of highly heterogeneous and unstructured information and how it can be analyzed in various forms. In particular, apart from the growing network of machines and equipment, social interactions are a further source of big data. With the exchange of messages in a wide variety of formats, on various platforms, and through multiple channels, large amounts of data are generated that demand analysis and interpretation.

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld Web Events
Coming September 16, 2014
Create a Process-Driven Digital Enterprise
Please join us for an exclusive and free webinar designed specifically for professionals tasked with transforming the business into a digital enterprise. During this one hour webinar, learn about major process pain points in organisations and what you can do about it; benefits from structured processes with agility for ad-hoc collaboration; how you can model, automate, manage, and monitor processes on one platform; and ways to identify the right resources, tools, and areas to maximize return.

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

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  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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