Thursday, October 15, 2009
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  Table of Contents
Breaking News
Quote of the Week
Without deviation progress is not possible. — Frank Zappa
  Breaking News

Bridgeline’s iAPPS Rapid Site Quick

Low-cost deployment of Web sites, intranets and portals

Bridgeline Software, a developer of SaaS-based Web application management software, has unveiled a new offering to its suite of Web solutions. iAPPS Rapid Site is said to enable organizations...

Continue Here: http://www.kmworld.com/Articles/News/News/Bridgelines-iAPPS-Rapid-Site-Quick-56655.aspx

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Quicker, better answers

Inquira's iConnect for Siebel Contact Center

Inquira has released iConnect for Siebel Contact Center, an enterprise knowledge solution that integrates with Oracle Siebel Contact Center desktop. iConnect for Siebel Contact Center offers service...

Continue Here: http://www.kmworld.com/Articles/News/News/Quicker-better-answers-56654.aspx

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Search Prowess Is Key to Effective E-Discovery

Of the many challenges that bedevil e-discovery as the practice matures, two are most easily resolved by technology: the need to reduce keyword hits to a manageable number without omitting relevant results; and the need to view and search document in their native formats. Because thorough and effective search depends upon having the complete original text and metadata available via the native-format document, these needs overlap. . . .

Read more of the Best Practices for E-Discovery White Paper. Click here .

KMWorld Web Events
Coming September 16, 2014
Create a Process-Driven Digital Enterprise
Please join us for an exclusive and free webinar designed specifically for professionals tasked with transforming the business into a digital enterprise. During this one hour webinar, learn about major process pain points in organisations and what you can do about it; benefits from structured processes with agility for ad-hoc collaboration; how you can model, automate, manage, and monitor processes on one platform; and ways to identify the right resources, tools, and areas to maximize return.

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
Gaylord Palms Resort and Convention Center, Kissimmee, FL
Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

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