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Thursday, October 08, 2009
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KMWorld 2009 is a must-attend event for those concerned with improving their organization’s bottom line, business processes, and productivity, as well as streamlining operations and accelerating development and innovation in their evolving enterprises.

Co-located with Enterprise Search Summit West and Taxonomy Boot Camp, KMWorld 2009 provides attendees with all the essential pieces of the information engine that powers today’s effective enterprise— including knowledge creation, publishing, sharing, finding, mining, reuse, and more. Well implemented and managed, these work together to enable business problem-solving, innovation, and achievement.

Register now for your conference sessions badge or free expo pass!

  Table of Contents
Breaking News KM In Practice
Quote of the Week
I never could have done what I have done without the habits of punctuality, order and diligence, without the determination to concentrate myself on one subject at a time. — Charles Dickens
  Breaking News

Case management, BPM-style

Case360 from Global 360

Global 360 has announced what it says is the industry’s first true case management solution, Case360 11.0. Employing the company’s persona-based BPM approach to meet the specific needs of...

Continue Here: http://www.kmworld.com/Articles/News/News/Case-management-BPM-style-56553.aspx

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Analyzing social media

Clarabridge identifies customer sentiment

Clarabridge has introduced its latest tool, Clarabridge Social Media Analysis (SMA), which, it claims, is the first advanced text analytics software that allows companies to integrate social media content...

Continue Here: http://www.kmworld.com/Articles/News/News/Analyzing-social-media-56552.aspx

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Partnering for IP power

Coronado Group and Content Analyst partner

Coronado Group, a systems integration and professional services firm, and Content Analyst, which develops search and document analytics technology, have formed a partnership whereby Coronado Group has...

Continue Here: http://www.kmworld.com/Articles/News/News/Partnering-for-IP-power-56551.aspx

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  KM In Practice

BI platform helps medical center chart performance

Mount Sinai Medical Center in New York is standardizing on a business intelligence (BI) platform for all its reporting needs, to help physicians and administrators run their practices more...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/BI-platform-helps-medical-center-chart-performance-56550.aspx

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Five Trends in Enterprise Video

Video is becoming a preferred vehicle through which enterprises communicate to their employees, partners, prospects, customers and more. In fact, according to Cisco, the sum of all forms of video will exceed 86% of global consumer traffic by 2016. And according to Gartner, the amount of video in the enterprise is increasing at rates varying from 50% to 200%, annually . . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in January 2015***
 
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.” 

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.” And you can do that by contacting:

 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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