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Thursday, October 08, 2009
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KMWorld 2009 is a must-attend event for those concerned with improving their organization’s bottom line, business processes, and productivity, as well as streamlining operations and accelerating development and innovation in their evolving enterprises.

Co-located with Enterprise Search Summit West and Taxonomy Boot Camp, KMWorld 2009 provides attendees with all the essential pieces of the information engine that powers today’s effective enterprise— including knowledge creation, publishing, sharing, finding, mining, reuse, and more. Well implemented and managed, these work together to enable business problem-solving, innovation, and achievement.

Register now for your conference sessions badge or free expo pass!

  Table of Contents
Breaking News KM In Practice
Quote of the Week
People wish to learn to swim and at the same time to keep one foot on the ground. — Marcel Proust
  Breaking News

Case management, BPM-style

Case360 from Global 360

Global 360 has announced what it says is the industry’s first true case management solution, Case360 11.0. Employing the company’s persona-based BPM approach to meet the specific needs of...

Continue Here: http://www.kmworld.com/Articles/News/News/Case-management-BPM-style-56553.aspx

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Analyzing social media

Clarabridge identifies customer sentiment

Clarabridge has introduced its latest tool, Clarabridge Social Media Analysis (SMA), which, it claims, is the first advanced text analytics software that allows companies to integrate social media content...

Continue Here: http://www.kmworld.com/Articles/News/News/Analyzing-social-media-56552.aspx

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Partnering for IP power

Coronado Group and Content Analyst partner

Coronado Group, a systems integration and professional services firm, and Content Analyst, which develops search and document analytics technology, have formed a partnership whereby Coronado Group has...

Continue Here: http://www.kmworld.com/Articles/News/News/Partnering-for-IP-power-56551.aspx

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  KM In Practice

BI platform helps medical center chart performance

Mount Sinai Medical Center in New York is standardizing on a business intelligence (BI) platform for all its reporting needs, to help physicians and administrators run their practices more...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/BI-platform-helps-medical-center-chart-performance-56550.aspx

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Collaborative Businesses Succeed on an ECM Foundation

Business is inherently social: Every day, people work together, share ideas and communicate with each other and with customers and partners. And they do it in more ways and on more platforms than ever before. Teams and content are more and more decentralized, and digital information is increasing exponentially. The size of the digital universe is expected to roughly double every two years. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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