Tuesday, September 15, 2009
Untitled document

 Sponsored by:

InQuira

Today, organizations have a significant opportunity to help strengthen their competitive position.

How? By harnessing the capabilities of "smart" CRM - an intelligent integration of CRM and knowledge management.  This combination represents a game-changing investment that can: enhance agent efficiency, minimize training time and improve consistency of answers.  

Click here to read more.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Good judgment comes from experience, and a lot of that comes from bad judgment. — Will Rogers
  Breaking News

E-mail can’t hide

Coveo unveils new product

Coveo has debuted its Enterprise E-mail Search package, which is said to be the first solution to provide unified access to all e-mail and attachments across the enterprise, whether...

Continue Here: http://www.kmworld.com/Articles/News/News/E-mail-cant-hide-56133.aspx

Return to Contents


Search finds a good home

Information Today acquires conference

Information Today, Inc. has acquired the Search Engine Meeting from Infonortics Ltd of Tetbury, United Kingdom. The Search Engine Meeting has been held for 14 straight years...

Continue Here: http://www.kmworld.com/Articles/News/News/Search-finds-a-good-home-56132.aspx

Return to Contents


Single sign-on for Integrify

Simplified SaaS solution

Integrify, a provider of enterprise request management software, has announced that its hosted software-as-a-service (SaaS) offering, Integrify OnDemand, allows customers to improve user productivity and convenience with the new...

Continue Here: http://www.kmworld.com/Articles/News/News/Single-sign-on-for-Integrify-56131.aspx

Return to Contents


  KM In Practice

Platts unlocks its business information

Platts, a provider of energy information, is using Mark Logic’s technology as the foundation for LNG TraderNet, its interactive Web-based tool for managing analysis of global...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Platts-unlocks-its-business-information-56130.aspx

Return to Contents


Four Tips to Optimize Search in Your Knowledge Management System

Search is a critical component of any knowledge management system. Yet, the search function of many systems returns poor results, not because of poor technology, but rather because the search function didn't anticipate the correct user behavior. The following four tips will help you optimize the search function in your knowledge management system to improve the results for your customers. . . .

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming June 16, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in September 2015***

Best Practices in Information Governance

Information is by nature non-governable.

But people are, and whether you use automation or polices or both, the way people USE information can be controlled. And there are plenty of solutions available to help you do it. If you have compliance, or regulatory or legal-risk issues—and that describes everyone—there is some answer for your information governance quandary.

This KMWorld White Paper will look for the best solutions in managing and leveraging business and organizational assets to improve performance and protect against risk. Is your company providing these solutions ?

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan, Grapevine, TX (Dallas area)
Jun 01, 2015 - Jun 03, 2015
Gaylord National, National Harbor, MD
Jun 08, 2015 - Jun 11, 2015
Arlington, VA
Jun 22, 2015 - Jun 24, 2015
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015

Search KMWorld

Connect