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InQuira

Today, organizations have a significant opportunity to help strengthen their competitive position.

How? By harnessing the capabilities of "smart" CRM - an intelligent integration of CRM and knowledge management.  This combination represents a game-changing investment that can: enhance agent efficiency, minimize training time and improve consistency of answers.  

Click here to read more.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Any product that needs a manual to work is broken. — Elon Musk
  Breaking News

E-mail can’t hide

Coveo unveils new product

Coveo has debuted its Enterprise E-mail Search package, which is said to be the first solution to provide unified access to all e-mail and attachments across the enterprise, whether...

Continue Here: http://www.kmworld.com/Articles/News/News/E-mail-cant-hide-56133.aspx

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Search finds a good home

Information Today acquires conference

Information Today, Inc. has acquired the Search Engine Meeting from Infonortics Ltd of Tetbury, United Kingdom. The Search Engine Meeting has been held for 14 straight years...

Continue Here: http://www.kmworld.com/Articles/News/News/Search-finds-a-good-home-56132.aspx

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Single sign-on for Integrify

Simplified SaaS solution

Integrify, a provider of enterprise request management software, has announced that its hosted software-as-a-service (SaaS) offering, Integrify OnDemand, allows customers to improve user productivity and convenience with the new...

Continue Here: http://www.kmworld.com/Articles/News/News/Single-sign-on-for-Integrify-56131.aspx

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  KM In Practice

Platts unlocks its business information

Platts, a provider of energy information, is using Mark Logic’s technology as the foundation for LNG TraderNet, its interactive Web-based tool for managing analysis of global...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Platts-unlocks-its-business-information-56130.aspx

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What Does Information Governance Really Mean for SharePoint ?

Collaboration is essential to modern day businesses. Collaboration tools like SharePoint have been proven to improve efficiency among individuals and teams, accelerating business processes and decision-making across the enterprise. SharePoint has been widely adopted. It is considered one of the most rapidly growing enterprise technologies today by allowing companies to create sites to share information, manage documents and publish reports. A critical side-effect, however, is the generation of vast quantities of content, records and information. . . .

Read more of the Best Practices in Enhancing SharePoint White Paper. Click here .

KMWorld White Paper Series
***Coming in March 2015***
 
Best Practices in Analytics for Big Data

GETTING THE "BIG" OUT OF DATA

The overriding problem with information is, of course, there's too much of it. And we're not just talking about the 1s and 0s of databases. There's text and email and social media and voice and video, even, to contend with.

But it's not so much the volume or variety of data that is daunting companies today. It's realizing the usefulness and value that is locked away in those data stores. So enterprising organizations are applying analytics tools to locate, associate and deliver key information sources directly to and from their users' many resources.

Find out how analytics is playing a key role in the thriving big data marketplace.

Be part of the next KMWorld White Paper, "Best Practices in Analytics for Big Data." Find out what the big deal is. For details on including your article, please contact:

 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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