Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, August 18, 2009
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Sponsored by: EMC

AIIM White Paper: Extending Capture Capabilities - Measuring the ROI

A capture solution is a better investment than most other IT projects your organization could undertake—one that is likely to pay for itself within one year. So say the 667 respondents to an extensive document-capture survey conducted by AIIM.

Click here to learn more.

 

 

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Wonder rather than doubt is the root of all knowledge.  — Abraham Joshua Heschel
  Breaking News

E-discovery analytics

IBM facilitates decision-making

IBM has introduced new features in IBM InfoSphere eDiscovery Manager and IBM InfoSphere eDiscovery Analyzer. They include enhanced early case assessment functionality, extended support for additional types of electronically...

Continue Here: http://www.kmworld.com/Articles/News/News/E-discovery-analytics-55699.aspx

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Ledjit Consulting and Guidance join forces

Improving client services

Ledjit Consulting and Guidance Software have partnered to bring advanced e-discovery services to Ledjit’s clients worldwide. The alliance is said to combine Ledjit’s expertise in e-discovery—including legal...

Continue Here: http://www.kmworld.com/Articles/News/News/Ledjit-Consulting-and-Guidance-join-forces-55697.aspx

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Digital Reef and Anacomp partner

Enhanced e-discovery and early case assessment

Digital Reef and Anacomp have formed a technology alliance whereby Anacomp will use Digital Reef’s platform to offer advanced document connection, selection, reduction and analysis, as well...

Continue Here: http://www.kmworld.com/Articles/News/News/Digital-Reef-and-Anacomp-partner-55693.aspx

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  KM In Practice

Long Beach opts for new ECM solution

The city of Long Beach, Calif., has chosen a new enterprise content management solution to replace disparate systems in the city records, police and housing departments.

Curtis Tani, director of...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Long-Beach-opts-for-new-ECM-solution-55690.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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