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  Table of Contents
Breaking News KM In Practice
Quote of the Week
Intelligence is the ability to adapt to change. — Stephen Hawking
  Breaking News

E-discovery just in time

StoredIQ releases desktop agent

StoredIQ has introduced its Desktop Agent Solution, which is designed for organizations that have geographically distributed sites, a highly mobile work force or a large number of employees.

Key features...

Continue Here: http://www.kmworld.com/Articles/News/News/E-discovery-just-in-time-55149.aspx

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Free Enterprise 2.0 tools

Socialtext encourages collaboration

Socialtext has announced Free 50, a new free offering aimed at mainstream use for up to 50 people within an organization to collaborate using Socialtext’s social software platform. Employees...

Continue Here: http://www.kmworld.com/Articles/News/News/Free-Enterprise-2.0-tools-55148.aspx

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i2 merges with Knowledge Computing

Targets criminal and terrorist threats

i2 has entered into a definitive agreement to merge with Knowledge Computing Corp., developer of the analysis software COPLINK, which includes a new facial recognition module.

The transaction...

Continue Here: http://www.kmworld.com/Articles/News/News/i2-merges-with-Knowledge-Computing-55147.aspx

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  KM In Practice

Credit union enhances member service with CRM

The Australian Central Credit Union (ACCU) recently upgraded its customer relationship management (CRM) system to Consona Customer Management Version 6.0 from Consona. The financial institution started its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Credit-union-enhances-member-service-with-CRM-55146.aspx

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Is Customer Experience Only the Tip of the Iceberg ?

We're often told that the best way to create advocacy and brand loyalty through business websites is by providing a vibrant, engaging customer experience. The benefits of creating compelling content and making it available on multiple devices and platforms have been well documented. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld Web Events
Coming December 02, 2014
ECM: To the Cloud and Beyond
Whether driven by the requirement to respond with agility to business and end-user demands, a goal of igniting the enterprise with innovation, or simply by how the cloud is where business is increasingly conducted, we are on the path to an IT transformation. We'll explore the freshly awakening ECM movement in this week's KMWorld interactive webinar event.

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Dec 02, 2014 - Dec 04, 2014
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Dec 10, 2014 - Dec 12, 2014
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Mar 30, 2015 - Apr 01, 2015

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