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Tuesday, July 14, 2009

Sponsored By:  EMC

The Roadmap to Effective eGovernment -- A practical strategy for transforming paper processes into connected government. Download this Paper to learn more about how EMC can assist your agency.

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  Table of Contents
Breaking News KM In Practice
Quote of the Week
People wish to learn to swim and at the same time to keep one foot on the ground. — Marcel Proust
  Breaking News

E-discovery just in time

StoredIQ releases desktop agent

StoredIQ has introduced its Desktop Agent Solution, which is designed for organizations that have geographically distributed sites, a highly mobile work force or a large number of employees.

Key features...

Continue Here: http://www.kmworld.com/Articles/News/News/E-discovery-just-in-time-55149.aspx

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Free Enterprise 2.0 tools

Socialtext encourages collaboration

Socialtext has announced Free 50, a new free offering aimed at mainstream use for up to 50 people within an organization to collaborate using Socialtext’s social software platform. Employees...

Continue Here: http://www.kmworld.com/Articles/News/News/Free-Enterprise-2.0-tools-55148.aspx

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i2 merges with Knowledge Computing

Targets criminal and terrorist threats

i2 has entered into a definitive agreement to merge with Knowledge Computing Corp., developer of the analysis software COPLINK, which includes a new facial recognition module.

The transaction...

Continue Here: http://www.kmworld.com/Articles/News/News/i2-merges-with-Knowledge-Computing-55147.aspx

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  KM In Practice

Credit union enhances member service with CRM

The Australian Central Credit Union (ACCU) recently upgraded its customer relationship management (CRM) system to Consona Customer Management Version 6.0 from Consona. The financial institution started its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Credit-union-enhances-member-service-with-CRM-55146.aspx

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Collaborative Businesses Succeed on an ECM Foundation

Business is inherently social: Every day, people work together, share ideas and communicate with each other and with customers and partners. And they do it in more ways and on more platforms than ever before. Teams and content are more and more decentralized, and digital information is increasing exponentially. The size of the digital universe is expected to roughly double every two years. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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