Tuesday, July 14, 2009

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  Table of Contents
Breaking News KM In Practice
Quote of the Week
When the best leader's work is done, the people say, 'We did it ourselves.' — Lao Tzu
  Breaking News

E-discovery just in time

StoredIQ releases desktop agent

StoredIQ has introduced its Desktop Agent Solution, which is designed for organizations that have geographically distributed sites, a highly mobile work force or a large number of employees.

Key features...

Continue Here: http://www.kmworld.com/Articles/News/News/E-discovery-just-in-time-55149.aspx

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Free Enterprise 2.0 tools

Socialtext encourages collaboration

Socialtext has announced Free 50, a new free offering aimed at mainstream use for up to 50 people within an organization to collaborate using Socialtext’s social software platform. Employees...

Continue Here: http://www.kmworld.com/Articles/News/News/Free-Enterprise-2.0-tools-55148.aspx

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i2 merges with Knowledge Computing

Targets criminal and terrorist threats

i2 has entered into a definitive agreement to merge with Knowledge Computing Corp., developer of the analysis software COPLINK, which includes a new facial recognition module.

The transaction...

Continue Here: http://www.kmworld.com/Articles/News/News/i2-merges-with-Knowledge-Computing-55147.aspx

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  KM In Practice

Credit union enhances member service with CRM

The Australian Central Credit Union (ACCU) recently upgraded its customer relationship management (CRM) system to Consona Customer Management Version 6.0 from Consona. The financial institution started its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Credit-union-enhances-member-service-with-CRM-55146.aspx

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Semantic Analysis of Unstructured Data

Big data is a much-hyped subject. In fact, the term is rather misleading because it seems to relate only to the volume of data, while ignoring its heterogeneous nature. Accordingly, the general definition of "big data," as suggested by Gartner, also considers the complexity and variety of data, thus focusing on the relevance of highly heterogeneous and unstructured information and how it can be analyzed in various forms. In particular, apart from the growing network of machines and equipment, social interactions are a further source of big data. With the exchange of messages in a wide variety of formats, on various platforms, and through multiple channels, large amounts of data are generated that demand analysis and interpretation.

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

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  • Customer Relationship Management


Click here to view the current edition and to participate:
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