Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, May 12, 2009

Sponsored by: EMC

Rise above the challenges of information management in Healthcare with virtual patient records. Download this white paper now and understand the components of a virtual patient records platform and its value to admissions, patient financial services and patient care.

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  Table of Contents
Breaking News KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

A noteworthy acquisition

Vignette is Open Text's latest

It’s inappropriate to call Open Text, by far the largest enterprise content management vendor, the last of the big-time spenders. But it is tempting, after its announcement of a...

Continue Here: http://www.kmworld.com/Articles/News/News/A-noteworthy-acquisition-53821.aspx

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Coveo launches CES 6.0

Greater scalability, security, usability

Just announced, Coveo Enterprise Search 6.0 has been engineered to provide enterprise-grade scalability, deep connectivity and security to data repositories, as well as significant performance improvements.

Coveo says that through...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-launches-CES-6.0-53816.aspx

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More from NewsGator

Social Sites Version 2.7

NewsGator has released Social Sites 2.7, the latest version of the Microsoft Office Sharepoint Server 2007-based enterprise social computing product, designed to connect people with colleagues and...

Continue Here: http://www.kmworld.com/Articles/News/News/More-from-NewsGator-53814.aspx

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  KM In Practice

Collaborative problem solving at KUKA

A supplier in the field of robot technology is using an enterprise social software and wiki solution to streamline, record and share information. KUKA Systems, with more than 6,000...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Collaborative-problem-solving-at-KUKA-53813.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 08, 2016 - Aug 09, 2016
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Aug 15, 2016 - Aug 17, 2016
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Aug 24, 2016 - Aug 24, 2016
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Sep 19, 2016 - Sep 21, 2016
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Sep 21, 2016 - Sep 22, 2016
 Research Report
 
Valuable New Technology Research, Analysis, and Market Intelligence for the KM Professional
   
Selecting a Documents & Records Management Vendor

Big-name vendors such as IBM, Microsoft, Open Text, Objective and Oracle are covered in this report, which provides an overview of the most important trends affecting the DRM market and influencing its competitive dynamics. You’ll find a summary of DRM vendors' capabilities based on a quantitative assessment of their market impact and end-user sentiment, as well as the technology features that these vendors offer.

Price: $3,395.00 | Publication Date: August 2008
Click here for more information.
 
Additional Reports:

The Web CMS Report 2009

The Web Analytics Report 2009

The Search & Information Access Report 2009

2009 Trends to Watch: Collaboration & Knowledge Management

The SharePoint Report 2009

Business Intelligence: Global Market Forecast to 2013

Click here to see our full listing of reports.