Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, February 05, 2009

Information Today, Inc. is pleased to announce a new partnership with Datamonitor, a leading technology research and report provider.

Each and every month, we will be featuring new and important Datamonitor KM technology reports, industry guides and profiles; vendor and service provider overviews; market data; industry facts, figures, and forecasts; and a great deal more.

This Month's Featured Report:

Decision Matrix: Selecting a Documents & Records Management Vendor (Competitor Focus)

Save 10% off the list price when you order by February 20, 2009.
Discounted Price: $3,055.50

We invite you to review this month’s Feature Report as well as all other available reports listed at KMWorld.com.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Wonder rather than doubt is the root of all knowledge.  — Abraham Joshua Heschel
  Breaking News

Managing multiple worldwide sites

Open Text upgrades Web Solutions

Open Text has launched the newest release of its Web Solutions, which the company says expands the ability of customers to translate, manage and synchronize multiple Web sites worldwide.

The...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-multiple-worldwide-sites-52534.aspx

Return to Contents


Higher visibility for manufacturing

Endeca and Kalypso partner

Endeca and Kalypso, a professional services firm focused on helping clients innovate, have announced a strategic partnership to deliver information visibility to manufacturers. The companies reportedly will...

Continue Here: http://www.kmworld.com/Articles/News/News/Higher-visibility-for-manufacturing-52533.aspx

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Toward the social library

Inmagic creates knowledge networks

Inmagic has unveiled Presto for Social Libraries, which, Inmagic says, is the first solution to transform libraries from cost centers to productivity centers by leveraging both content and the...

Continue Here: http://www.kmworld.com/Articles/News/News/Toward-the-social-library-52531.aspx

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  KM In Practice

Online expertise enhances collaboration

The Johns Hopkins University has made its expertise accessible online, enabling the public to search and view research conducted by the university and its faculty. The portal—powered...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Online-expertise-enhances-collaboration-52530.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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