Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, October 23, 2008

Call for Speakers
Enterprise Search Summit 2009:
Enabling Information Access

Proposals are now being accepted for the Enterprise Search Summit East 2009, which will be held May 12-13 in New York (pre-conference sessions May 11). The deadline for submitting proposals is November 10, 2008.
 
Search can no longer be viewed as a stand-alone application. It is increasingly part of everything we do and has become the de facto gateway to information in the enterprise. This year’s Summit will examine the ways to leverage search tools, information architecture, classification, and other strategies and technologies to enable information access. We seek dynamic speakers who can talk knowledgeably about detailed aspects of how to implement and maximize search within an organization.  

Proposals should be submitted by Nov. 10 Here

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

Federated e-discovery

Kazeon introduces new capabilities

Kazeon Systems has launched new federation, unified analysis and review features for Information Center, the company's e-discovery solution.

Kazeon reports Information Center is designed to reduce e-discovery costs for global...

Continue Here: http://www.kmworld.com/Articles/News/News/Federated-e-discovery-51228.aspx

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Recommind introduces Insite Legal Hold

Enterprise-scale e-discovery

Recommind has released Insite Legal Hold, which is designed to help enterprises explore, preserve and collect electronically stored information to prepare for--and comply with litigation--regulatory oversight and investigations.

Recommind says...

Continue Here: http://www.kmworld.com/Articles/News/News/Recommind-introduces-Insite-Legal-Hold-51227.aspx

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Getting to the governance point

Autonomy's ControlPoint for SharePoint

Autonomy has announced ControlPoint, an information governance solution for Microsoft Office SharePoint Server (MOSS). Autonomy says ControlPoint has been specifically designed to enable real-time, enterprisewide control of...

Continue Here: http://www.kmworld.com/Articles/News/News/Getting-to-the-governance-point-51226.aspx

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  KM In Practice

International law firm sees a paperless future

To find and manage content more efficiently, the law firm Akin Gump Strauss Hauer & Feld has selected a legal industry software suite from Interwoven.

The software will...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/International-law-firm-sees-a-paperless-future-51215.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming July 26, 2016
Sharing Enterprise Content Beyond the Firewall
Most companies have made substantial investments in time and money creating content libraries in in Enterprise Content Management systems - only to find that sharing those files with external partners is extremely difficult and time consuming. Getting IT clearance can sometimes take days - and a company's security policies may prohibit sharing certain types of content altogether.

Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Aug 08, 2016 - Aug 09, 2016
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