Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, October 14, 2008

Sponsored by: EMC

The High Performance Information Workplace: How Social Computing, Team Collaboration, and Enterprise Content Management Drive Competitive Advantage

The rapid adoption of social computing has created opportunities for enterprises to improve their competitive positions in today's knowledge economy. This white paper reviews how utilizing an integrated approach to incorporating content from collaborative sources can reduce business and IT risks and costs.

To learn more, click here.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

WCM for (editorial) dummies

Nstein introduces WCM 4.0

Nstein Technologies has released WCM 4.0, a robust digital publishing solution for newspapers, magazines and online content providers. The new version is designed to increase editorial productivity by providing...

Continue Here: http://www.kmworld.com/Articles/News/News/WCM-for-(editorial)-dummies-51117.aspx

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Dow Jones Media, Access Innovations partner

Joint marketing for information management

The Dow Jones Media Group and Access Innovations have announced a joint marketing agreement to blend machine automated indexing and thesaurus tools for a robust indexing solution.

The...

Continue Here: http://www.kmworld.com/Articles/News/News/Dow-Jones-Media-Access-Innovations-partner-51115.aspx

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Subscription-based BI

Kalido offers new services

Kalido has introduced a new subscription-based offering of the Kalido Information Engine that delivers deep business intelligence infrastructure to midsize companies. The more manageable cost structure will allow the...

Continue Here: http://www.kmworld.com/Articles/News/News/Subscription-based-BI-51114.aspx

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  KM In Practice

Kenya Airways streamlines business processes

Kenya Airways has deployed Oracle's E-Business Suite to manage its business processes more efficiently and to gain competitive edge.

The airline is using the solution to streamline its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Kenya-Airways-streamlines-business-processes-51113.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 08, 2016 - Aug 09, 2016
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Aug 15, 2016 - Aug 17, 2016
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Aug 24, 2016 - Aug 24, 2016
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Sep 19, 2016 - Sep 21, 2016
Toronto, Canada
Sep 21, 2016 - Sep 22, 2016
 ESS Call for Speakers
 

Call for Speakers
Enterprise Search Summit 2009: Enabling Information Access

Proposals are now being accepted for the Enterprise Search Summit West 2009, which will be held May 12-13 in New York (pre-conference sessions May 11). The deadline for submitting proposals is November 10, 2008.

Search can no longer be viewed as a stand-alone application. It is increasingly part of everything we do and has become the de facto gateway to information in the enterprise. This year’s Summit will examine the ways to leverage search tools, information architecture, classification, and other strategies and technologies to enable information access. We seek dynamic speakers who can talk knowledgeably about detailed aspects of how to implement and maximize search within an organization.  Proposals should be submitted at www.enterprisesearchsummit.com/2009/CallForSpeakers.shtml by November 10, 2008.