Just Published - Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional
Thursday, October 09, 2008
  Table of Contents
Breaking News KM In Practice
Quote of the Week
If you don't speak out now when it matters, when would it matter for you to speak out? — Jim Hightower
  Breaking News

The maturation of enterprise wikis

eTouch releases SamePage 4.0

eTouch has released SamePage 4.0, a robust enterprise wiki platform. The company reports that significant design/code changes have been introduced to improve performance for various product functions, including the...

Continue Here: http://www.kmworld.com/Articles/News/News/The-maturation-of-enterprise-wikis-51059.aspx

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Taking the 4th

Mark Logic unveils Server 4.0

Mark Logic has released MarkLogic Server 4.0, the latest iteration of its popular XML product.

New features include:

geospatial support--capabilities that enable organizations to build location-based applications that search and analyze...

Continue Here: http://www.kmworld.com/Articles/News/News/Taking-the-4th-51058.aspx

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Catapulting capture

New Kofax batch scanning software

Kofax has debuted Kofax Express, which is designed for single user, single scanner and basic batch scanning needs typically required by small- and medium-sized businesses.

The company says Kofax Express...

Continue Here: http://www.kmworld.com/Articles/News/News/Catapulting-capture-51057.aspx

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  KM In Practice

Preserving good relations with members

The National Trust, a charity dedicated to conserving places of historic interest and natural beauty in the United Kingdom, has selected a solution from Xenos to help...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Preserving-good-relations-with-members-51056.aspx

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Voice Of The Customer: The New Digital Frontier

The Internet has permanently changed the dynamics of customer interaction. The digital landscape we are all immersed in on a daily basis has become more complex and multifaceted. Today's enterprises must be able to deliver answers and information to customers quickly and effectively across multiple self-service and assisted channels 24x7. Are consumers more empowered than ever before? Does this new reality present a challenge for the enterprise? The answer on both counts is yes. . . .

Read more of the Best Practices in Knowledge Management for Customer Experience White Paper. Click here .

KMWorld Web Events
Coming March 24, 2015
Big Data, Bad Data, Good Data: the Link Between Information Governance and Big Data Outcomes
Good information governance practices and solutions help ensure the success of big data initiatives by enabling enterprises to discover, classify, and manage information according to its business value and triage "good data" - relevant, current, and trustworthy business information, from "bad data" - out-of-date, obsolete, or low-value information. Learn How to Strike the Big Data vs. Good Data Balance! Join IBM with special guest Melissa Webster, Analyst and Program Vice President for Content and Digital Media Strategies with IDC for this web event.

KMWorld White Paper Series
***Coming in May 2015***
 
Best Practices in ENTERPRISE SEARCH AND INFORMATION ACCESS

FINDING FINDABILITY
 
For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on.
 
Now, the smartest minds are focused on "finding." That's the ultimate goal--finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants.
 
That's why the next KMWorld White Paper is focused on "finding" the right answer at the right time. It's called "Best Practices in Intelligent Search and Information Access." If you think you play a role in this great task, then get involved with your story and position in this market
, please contact:

 
Kathy Rogals
561-483-5190

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

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  • Customer Relationship Management


Click here to view the current edition and to participate:
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