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Tuesday, August 12, 2008

 

TODAY'S NEWSLINKS BROUGHT TO YOU BY EMC

The Gilbane Group Research Report: Collaboration and Social Media - 2008.

Collaboration and social media are clearly the wave of the future. They are bringing companies together and fundamentally changing the way they do business. This report by research firm, The Gilbane Group, discusses how collaboration and social media trends are solving business problems today and will benefit companies into the future.

Click here to learn more.

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

KM in context

Contextware introduces Version 3.1

With the introduction of Version 3.1 of its namesake software, Contextware has significantly enhanced its offering, which is designed to improve employee performance and productivity. Contextware V. 3.1 helps...

Continue Here: http://www.kmworld.com/Articles/News/News/KM-in-context-50253.aspx

Return to Contents


  Industry Watch

IBM launches ECM-wide initiative

e-Discovery goes Big Blue

IBM has unveiled new enterprise content management (ECM) software designed to help clients meet increasingly challenging legal discovery requirements. The new IBM eDiscovery solutions extend IBM's ECM software platform...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/IBM-launches-ECM-wide-initiative-50252.aspx

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'Discovering' Documentum

StoredIQ announces support

StoredIQ reports enhanced support for EMC Documentum. StoredIQ’s appliance now offers the ability to locate and insert unstructured information as records into the most current version of...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Discovering-Documentum-50251.aspx

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  KM In Practice

Soldiers obtain mission-critical knowledge

The Army's Battle Command Knowledge System (BCKS,) has deployed MarkLogic Server from Mark Logic to support knowledge management and information sharing efforts. The BCKS' solution is called...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Soldiers-obtain-mission-critical-knowledge-50250.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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