Thursday, July 03, 2008

Register TODAY for KMWorld & Intranets 2008, September 23-25, San Jose, CA

The KMWorld & Intranets Conference and Exhibition offers a wide-ranging program especially focused to meet the needs of executives and strategic business and technology decision makers. This is a must-attend for those concerned with improving their organization’s bottom line, business processes and productivity, as well as streamlining operations and accelerating development and innovation in their evolving organizations.

Registration link:
https://secure.infotoday.com/forms/?form=kmw08&priority=KMNL

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Truth is ever to be found in simplicity and not in the multiplicity and confusion of things. — Isaac Newton
  Breaking News

CRM search done right

Coveo previews G2B for CRM

Coveo has introduced a limited-availability version of G2B for CRM. This latest offering in its suite of G2B information access solutions provides designated users with a single view of...

Continue Here: http://www.kmworld.com/Articles/News/News/CRM-search-done-right-49780.aspx

Return to Contents


Quality management for life sciences

Open Text introduces new solution

Open Text has announced a new offering designed to help pharmaceutical and medical device firms manage quality and quality-compliance issues in the development and manufacture of new products.

Livelink ECM...

Continue Here: http://www.kmworld.com/Articles/News/News/Quality-management-for-life-sciences-49771.aspx

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Mining customer feedback

Clarabridge upgrades platform

Clarabridge has unveiled Version 3.0 of its Content Mining Platform (CMP). The company says the new release incorporates a number of new customer-driven capabilities, including an intuitive guided discovery...

Continue Here: http://www.kmworld.com/Articles/News/News/Mining-customer-feedback-49769.aspx

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  KM In Practice

New search service for government sites

USASearch.gov has launched a new program that extends its search service to include all U.S.-affiliated government Web sites. The program provides a free search engine that indexes federal, state,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/New-search-service-for-government-sites-49768.aspx

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Visualization: The New E-Discovery Paradigm

Before the "e" was in e-discovery, legal teams manually separated and clustered relevant documents together to understand the relevant facts. 

A lot has changed since then. We've moved to online software that provides functionality to do the e-discovery process faster, but not necessarily better . . . .

To read more of this Best Practices for E-Discovery White Paper article, Click Here.

KMWorld Web Events
Coming August 18, 2015
Low-code, high value: A winning case management approach
When it comes to effectively managing people-driven work, a solid case management solution approach can make all the difference. Join us to explore a case management success story and discover why a low-code platform is the perfect tool for creating case-centric, context-aware and content-enabled business applications.

Coming August 25, 2015
Content Analysis
Following on the big data issue, determining what content contains is a critical skill for 2015 information managers. Text analytics is the new frontier for just about everybody in this business. The ability to analyze, examine, cull out the crap and discover the gems is the new effort at work in the document management business. Let us know where you are in delivering that promise.

Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in October 2015***

Best Practices in COLLABORATIVE SOLUTIONS for PROJECT MANAGEMENT
 
This White Paper will explore:
 
* Choosing the correct project development platform
* Email versus purpose-designed collaborative tools
* Tools for developing a team strategy and planning the project
* Planning for scope and scale—infrastructure and secure access
* Monitoring and measuring success (or non-success)
* Leveraging corporate knowledge for project management

To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015
Gaylord National Resort & Convention Center, National Harbor, MD
Sep 09, 2015 - Sep 11, 2015
Hilton San Diego Bayfront, San Diego, CA
Sep 09, 2015 - Sep 11, 2015
National Harbor, Maryland
Sep 14, 2015 - Sep 16, 2015
JW Marriott, Washington, DC
Nov 02, 2015 - Nov 05, 2015
  KMWorld Best Practices White Paper Series
Now available online:
* Best Practices in Business Process Management
http://www.kmworld.com/Archives/WhitePaperArchiveIssue.aspx?IssueID=708

**** COMING IN MAY 2008 ****

BEST PRACTICES IN ENTERPRISE SEARCH

When is Search Not Search?

Enterprise search has become so ingrained into everyday business
processes - from records to compliance; from CRM to KM - that it's
nearly impossible to separate it as a function of its own.

But it is. Enterprise search remains at the TOP of the buying list for every
corporation worth mentioning. And it is easily the core technology for every
serious business-process improvement initiative on the planet.

Learn why search has become such a central component in every significant
technology deployment. The next KMWorld White Paper, "Best Practices in
Enterprise Search," will examine the incredible rise of search and the many
value propositions it represents.

To include your thought-leadership article or success story, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561.483.5190

------------------------------------------

KMWorld White Papers
OWNERS' MANUALS FOR THE HIGH-SPEED ENTERPRISE

Get the Advice, Encouragement and Instructional Know-How
from the thought leaders in ...
 * Enterprise Content Management
 * Enterprise Search
 * Business Process Management
 * E-Discovery
 * Enterprise Knowledge Management
 * Records Management and Regulatory Compliance
 * Document to Digital Management
 * Government
 * Financial Services
 * Web Self-Service

... for the best performance from your high-speed, always-on, global
enterprise.

Available online at:
http://www.kmworld.com/Archives/Default.aspx?ContextSubtypeID=89

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