Welcome and Keynote: Architecting a Connected Enterprise
8:45 a.m. - 9:45 a.m.
Owyang, a leading web strategist and industry analyst, discusses collaborative enterprises of the future. He provides tips for building networked enterprises that share and apply knowledge for decision-making, innovation, customer satisfaction, business success, and a stronger bottom line. Owyang illustrates with real-world examples and is sure to spark insights for you to build a high performing networked enterprise that connects employees, customers, prospects and partners.
KM Solutions in the Cloud
9:45 a.m. - 10:00 a.m.
More than ever, IT is being held accountable for protecting valuable business information and intellectual property. Meanwhile, users are demanding better technology that provides the straightforward and intuitive characteristics of consumer technology for sharing content, collaborating with others and accessing information from mobile devices. Hear from Whitney Tidmarsh Bouck and a key Box client about how cloud-based solutions provide companies of all sizes with the ability to meet the demands of end users, lower total cost of key applications, while still protecting corporate information.
Keynote: Let Your Networks Be Your Guide: Search in a 2.0 World
9:00 a.m. - 9:45 a.m.
Author, The New Edge in Knowledge
A defining feature of our 2.0 World is the reliance on employees to create, share, rate, and consume content. Every employee can be an author, arbiter, and consumer at once. The implications for the networked enterprise are profound: The more people create and interact with each other’s content, the more the content improves; search results get better as the best content and the most active peers bubble to the top; people build new connections to others they never knew had the same interests. Through engaging examples, stories and data, O’Dell shares the latest findings from APQC’s KM research and her new book, including the following: How best practice organizations are using 2.0 to enhance search results; the surprising impact of participation on personal and team performance; and novel ways to get people to participate to enhance search and findability.
Keynote: KM-Driven Collaboration
9:45 a.m. - 10:00 a.m.
, Deputy Program Manager, USAF Pilot Physician Program
, Air Force Medical Service
Knowledge sharing and collaboration are key to bottom-line success, no matter what business you are in. This session discusses integrating secure collaboration into program management activities in the Air Force.
Keynote: KM for the Future: Pioneers’ Perspectives
9:00 a.m. - 10:00 a.m.
, ValueNet Works
and author, Value Networks & the True Nature of Collaboration
Longtime KM practitioners and industry pioneers reflect on the key strategies that are necessary for successful knowledge-sharing and application in any organization. They are interviewed by Lambe to bring out their different perspectives and insights. They will definitely stimulate your thinking about the future of knowledge-sharing in your organization.
KM From the Bottom Up
4:00 p.m. - 4:45 p.m.
, Chief Knowledge Officer (CKO)
, U.S. Army Combined Arms Support Command
, The Triple-I Corporation
, Chief Knowledge Officer
, U.S. Army Training and Doctrine Command
You don't want to miss this closing session! In this "Panel Challenge" the moderator presents some tough questions for panel members, based on the experiences and practical issues encountered by one Government Agency (U.S Army CASCOM) during its ongoing implementation of Knowledge Management (KM), specifically from the vantage point of different stakeholders. The session approaches KM from individual users' perspectives, whether it be a young Soldier, employee, middle manager, or senior leader, each having different expectations and requirements from a KM program. Uniqueness aside, all organizations share fundamentally common challenges in successfully launching KM programs, but when viewed from the individual user and stakeholder perspective it's clear KM is not one tool, but a tool box of different techniques and technologies. While the challenges pointed out in this session are examples from a single DOD organization, they are shared by all, and this discussion provides an opportunity for planting seeds of innovation and creativity in overcoming obstacles and challenges with KM implementations.