SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

HAPPY AGENT, HAPPY CUSTOMER: EMPOWERING YOUR BUSINESS AND DRIVING SUCCESS

This eBook will examine seven critical actions which call center must take to ensure agent satisfaction, thus increasing retention rates.

It will teach you how to use Artificial Intelligence-powered knowledge management to leverage your Agents know-how and to help them answer tough questions even faster, cross-sell more effectively, improve the experience of the clients and gain a more competitive edge.

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