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Ten percent of most projects create 90 percent of the grief (change the percentages to suit your own experience), but you can handle that difficult portion using a technique known as social network stimulation.
In an earlier column, I wrote about the science of complex adaptive systems (see Nov./Dec. 2008 KMWorld), which is a key piece of underlying theory to help us comprehend the increasingly interdependent and co-evolving worlds of knowledge management, social computing and learning...
Technology developed for one application frequently becomes more useful for something unexpected. It's called a freeloader in evolutionary psychology...
As promised, I am presenting a step-by-step approach to a low-cost knowledge management (KM) program using social computing, and will focus on the functionality that has been touted but rarely delivered by communities of practice (CoPs).
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