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Tuesday, June 11, 2019

BA Insight
AI-driven Enterprise Search Right from ServiceNow

BA Insight for ServiceNow  lets your employees access the information they need without ever leaving ServiceNow.  Your business works even better by enabling access to critical information directly within the ServiceNow app.
Capabilities include:

  • AI-driven search features such as Natural Language Query, Machine Learning, and Bots
  • Single unified index for one view into information from over 70 enterprise systems
  • Automatic metadata creation means users find exactly what they are looking for, with zero manual intervention
  Table of Contents
Breaking News Inside KMWorld
  • How to search LinkedIn
    In searching for whatever type of information you need, there are three reasons why LinkedIn searching is easier and, in some ways, more effective than on other social networking sites
  • AI and the Future of Maintenance (Video)
    Serious Insights Founder & Principal Analyst Daniel W. Rasmus explains how AI can be used to narrow the window for maintenance in some organizations in this clip from his presentation at KMWorld 2018.
KM In Practice ViewPoints
  • Uncovering hidden knowledge with AI
    Whether finding the best expert, the best template, or the most relevant search results, AI helps firms take their knowledge management efforts to the next level
Quote of the Week
It is unwise to be too sure of one's own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err. — Mahatma Gandhi
  Breaking News

Submit a nomination for the KMWorld Readers' Choice Awards today

Time is running out. Submit your nominations for the first annual KMWorld Readers' Choice Awards Program

It's time to submit your nominations for the first annual KMWorld Readers' Choice Awards Program in which the winning knowledge and information management solutions, products, and services are chosen by you—the people who...

Continue Here: http://www.kmworld.com/Articles/News/News/Submit-a-nomination-for-the-KMWorld-Readers-Choice-Awards-today-131752.aspx

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IBM introduces Watson Ads Builder

Watson Ads Builder can bring the power of DIY conversational design to brands

IBM is introducing Watson Ads Builder, a self-service advertising solution that harnesses artificial intelligence (AI) designed to empower creative agencies and developers.

This new solution aims to help creative agencies and developers...

Continue Here: http://www.kmworld.com/Articles/News/News/IBM-introduces-Watson-Ads-Builder-132102.aspx

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Bpm’online launches new tool for process management and design

Bpm'online studio free will give access to tools for building processes diagrams with BPMN notation support

Bpm'online, a provider of low-code, process automation and CRM, is introducing a brand new product - bpm’online studio free, a free tool for collaborative process design.

The new product will help accelerate...

Continue Here: http://www.kmworld.com/Articles/News/News/Bpmonline-launches-new-tool-for-process-management-and-design-132219.aspx

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SimplerQMS and M-Files speed go-to-market for life sciences startups

Industry experts develop ready-to-use, validated quality management system to make cloud-based compliance solutions accessible to any life sciences business

M-Files, an information management company, has announced that SimplerQMS, a software company focused on quality management processes in life sciences, has selected M-Files as the platform for its cloud-based quality management...

Continue Here: http://www.kmworld.com/Articles/News/News/SimplerQMS-and-M-Files-speed-go-to-market-for-life-sciences-startups-132218.aspx

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  Inside KMWorld

How to search LinkedIn

In searching for whatever type of information you need, there are three reasons why LinkedIn searching is easier and, in some ways, more effective than on other social networking sites

It's important to remember that finding jobs, recruiting employees, and identifying experts are not the only uses for LinkedIn. Information about activities in companies and industries can be derived from job...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/How-to-search-LinkedIn-132097.aspx

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AI and the Future of Maintenance (Video)

Serious Insights Founder & Principal Analyst Daniel W. Rasmus explains how AI can be used to narrow the window for maintenance in some organizations in this clip from his presentation at KMWorld 2018.

Sensors can extend human reach in terms of distance, simultaneity, types, and volume of data but challenges still abound because real world scenarios affect machines differently and the ability of machine...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/AI-and-the-Future-of-Maintenance-(Video)-129712.aspx

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  KM In Practice

Fashion retailer achieves 98%+ inventory accuracy with Oracle

By automating and optimizing retail process and workflow, KOJ has gained efficiencies and a significant reduction in labor costs

One of the most established retail groups in the Gulf region, Kamal Osman Jamjoom Group (KOJ) operates more than 700 stores with nine brands across seven countries. To meet service level...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Fashion-retailer-achieves-98-percent--inventory-accuracy-with-Oracle-132291.aspx

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  ViewPoints

Uncovering hidden knowledge with AI

Whether finding the best expert, the best template, or the most relevant search results, AI helps firms take their knowledge management efforts to the next level

Knowledge management has always been an essential aspect of any professional services organizationbut until recently, it hasn’t been able to tap its full potential.

For years, knowledge management has been powered by...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/Uncovering-hidden-knowledge-with-AI-132146.aspx

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Using Systems of Process as a Pathway to IT Modernization
To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle.

To read more of this Best Practices in Document Management White Paper article, Click Here.
KMWorld Web Events
Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in August 2019***
Best Practices in Information Governance and Security

Protecting and managing information is one of the toughest challenges facing data-driven organizations today. The sources and endpoints continue to grow in size and variety, from on-premises data centers, to cloud applications and smart devices. Security threats continue to evolve, from “insider” attacks, to sophisticated viruses and ransomware. All the while, new regulatory requirements continue to emerge, from GDPR last year, to the California Consumer Privacy Act on its way in 2020.

The goals are straightforward, but the targets are constantly moving. Right now, the need for effective technologies and processes to optimize the value, access and use of information, improve compliance and e-discovery, and minimize risk is greater than ever.

Key focus areas will include:

• New Data Privacy Regulations • Information Lifecycle Management
• Digital Asset Management • E-Discovery and Compliance Archiving
• Data Analytics • Data Catalogs

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019

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