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Tuesday, May 21, 2019
Modernizing Enterprise Search

Deliver a Personalized, Internet-like Experience with AI-driven Search

AI-driven enterprise search platforms provide many benefits. These include deciphering what users really mean to provide better search results and suggesting related content based on user patterns.

BAI’s SmartHub, which supports Elasticsearch, O365, SharePoint 2019/2016/2013 and Azure Search is an intelligent search platform that does this and more. It also integrates with over 70 enterprise systems and includes machine learning-based recommendations, search bots, and natural language querying.


Learn More About SmartHub
  Table of Contents
Breaking News Inside KMWorld KM In Practice ViewPoints
Quote of the Week
It is unwise to be too sure of one's own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err. — Mahatma Gandhi
  Breaking News

AI in customer and employee engagement

This latest KMWorld webinar focuses on AI and how to implement strategies for employees and customers

Everyone is talking about how AI is the next frontier that will disrupt daily life. However, while AI adoption has been rising, it has been deployed only by 16% of enterprises,...

Continue Here: http://www.kmworld.com/Articles/News/News/AI-in-customer-and-employee-engagement-131641.aspx

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Sinequa redesigns platform for improved user experience

Evolves the way the platform presents insights to end users

Sinequa, a provider of AI-powered search and analytics, is releasing the newest version of its software platform, ensuring an optimally flexible and high performance user experience for end users on various...

Continue Here: http://www.kmworld.com/Articles/News/News/Sinequa-redesigns-platform-for-improved-user-experience-131661.aspx

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Submit a nomination for the KMWorld Readers' Choice Awards today

Time is running out. Submit your nominations for the first annual KMWorld Readers' Choice Awards Program

It's time to submit your nominations for the first annual KMWorld Readers' Choice Awards Program in which the winning knowledge and information management solutions, products, and services are chosen by you—the people who...

Continue Here: http://www.kmworld.com/Articles/News/News/Submit-a-nomination-for-the-KMWorld-Readers-Choice-Awards-today-131752.aspx

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  Inside KMWorld

Business intelligence tomorrow… and what it means for today

By unifying all aspects of data management for expedient, trustworthy access to data in a single platform, BI empowers much more than analytics.

Business intelligence (BI) is quite possibly the single point of constancy in the ever-evolving data ecosystem. Regardless of which technologies emerge or architectural shifts occur, the foundation of data’s overall utility...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Business-intelligence-tomorrow-and-what-it-means-for-today-131521.aspx

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Will AI make machines autonomous decision makers soon? (Video)

SmartLogic CEO Jeremy Bentley debunks myths about the power of machine learning in organizations in this clip from his presentation at KMWorld 2018.

In a presentation at KMWorld 2018, Jeremy Bentley, CEO and founder of Smartlogic, considered the myths about the power of machines as autonomous decision makers in organizations. 

While machines excel in many...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Will-AI-make-machines-autonomous-decision-makers-soon-(Video)-129704.aspx

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  KM In Practice

The Absolut Company taps Preservica to future-proof its 140-year history

Preservica's cloud hosted active digital preservation platform will be used to safeguard unique content such as advertising, posters, and product images for the company's brands including Absolut Vodka 

The Absolut Company, a Stockholm-based producer, importer and exporter of alcoholic beverages, has selected Preservica, a provider of solutions for active digital preservation, to create a digital preservation archive.

Absolut is using...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-Absolut-Company-taps-Preservica-to-future-proof-its-140-year-history-131665.aspx

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  ViewPoints

New trends in customer engagement: Q&A with eGain’s Anand Subramaniam

Anand Subramaniam, SVP-Global Marketing, eGain Corp., reflects on evolving requirements for successful interactions with today's consumers and the importance of leveraging AI, natural language processing, and machine learning

The world of customer service and contact center interactions is changing. Customers increasingly expect greater speed, a high degree of accuracy, and more personalization. And, they are not alone. Contact center...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/New-trends-in-customer-engagement-QandA-with-eGains-Anand-Subramaniam-131617.aspx

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Using Systems of Process as a Pathway to IT Modernization
To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle.

To read more of this Best Practices in Document Management White Paper article, Click Here.
KMWorld Web Events
Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in August 2019***
Best Practices in Information Governance and Security

Protecting and managing information is one of the toughest challenges facing data-driven organizations today. The sources and endpoints continue to grow in size and variety, from on-premises data centers, to cloud applications and smart devices. Security threats continue to evolve, from “insider” attacks, to sophisticated viruses and ransomware. All the while, new regulatory requirements continue to emerge, from GDPR last year, to the California Consumer Privacy Act on its way in 2020.

The goals are straightforward, but the targets are constantly moving. Right now, the need for effective technologies and processes to optimize the value, access and use of information, improve compliance and e-discovery, and minimize risk is greater than ever.

Key focus areas will include:

• New Data Privacy Regulations • Information Lifecycle Management
• Digital Asset Management • E-Discovery and Compliance Archiving
• Data Analytics • Data Catalogs

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019

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