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Tuesday, April 09, 2019
BA Insight Modernizing Intranets with Intelligent Search

Improve Employee Productivity with AI-driven Search

AI-driven enterprise search platforms provide many benefits. These include deciphering what users really mean to provide better search results and suggesting related content based on user patterns.

BAI’s SmartHub, which supports Elasticsearch, O365, SharePoint 2019/2016/2013 and Azure Search is an intelligent search platform that does this and more. It also integrates with over 70 enterprise systems and includes machine learning-based recommendations, search bots, and natural language querying.


Learn More About SmartHub
  Table of Contents
Breaking News Cognitive Computing Inside KMWorld KM In Practice ViewPoints
Quote of the Week
It is better to fail in originality than to succeed in imitation. — Herman Melville
  Breaking News

DocuSign expands partnership with Seal Software with latest investment

Additional intelligence and deeper AI partnerships will be added to DocuSign Agreement Cloud offering

DocuSign Inc. is making a $15 million investment in artificial intelligence software leader Seal Software, expanding their partnership and building on DocuSign’s AI capabilities.

Seal's artificial intelligence-based agreement discovery, extraction, and analytics...

Continue Here: http://www.kmworld.com/Articles/News/News/DocuSign-expands-partnership-with-Seal-Software-with-latest-investment-130866.aspx

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ABBYY releases platform that works in tandem with AI to power the digital workforce

ABBYY Vantage empowers business users to accelerate digital transformation goals

ABBYY, a provider of Content IQ technologies and solutions, is launching ABBYY Vantage, an enterprise platform that provides human-like cognitive skills to intelligent automation platforms such as robotic process automation (RPA)...

Continue Here: http://www.kmworld.com/Articles/News/News/ABBYY-releases-platform-that-works-in-tandem-with-AI-to-power-the-digital-workforce-130984.aspx

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Upland announces professional services automation solution suite

Knowledge-enabled suite includes resource management, project delivery, proposal automation, VoC, and new WorkCenter dashboard

Upland Software, a provider of cloud-based enterprise work management software, has announced the launch of Upland PSA, a knowledge-enabled professional services automation platform that augments services automation with proposal automation, Voice...

Continue Here: http://www.kmworld.com/Articles/News/News/Upland-announces-professional-services-automation-solution-suite-130995.aspx

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  Cognitive Computing

Coming soon to your newsfeed —Ethics and AI

People need to be sensitive to the many ways ethical judgments are being baked into the fabric of their AI projects.

Rather suddenly, nearly every AI discussion, conference presentation, executive address, or substantial article seems to be addressing one or more of the many questions surrounding AI ethics, or the lack thereof.

It’s...

Continue Here: http://www.kmworld.com/Articles/Column/Cognitive-Computing/Coming-soon-to-your-newsfeed--Ethics-and-AI-130458.aspx

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  Inside KMWorld

Design Thinking for Tech Selection, Part 3: Ideate (Video)

In Part 3 of a 5-part series, Real Story Group's Jarrod Gingras discusses the ways organization can apply the 5 phases of design thinking in choosing the right tech, beginning with Phase 2: Ideate.

Learn more at KMWorld 2019, coming to Washington, DC, Nov. 5-7.

Watch the complete video of this presentation in the KMWorld Conference 2018 Video Portal.


In his presentation at KMWorld...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Design-Thinking-for-Tech-Selection-Part-3-Ideate-(Video)-129753.aspx

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  KM In Practice

ExxonMobil to increase Permian profitability through partnership with Microsoft

The partnership includes an integrated cloud environment that collects real-time data from oil field assets spanning hundreds of miles

ExxonMobil has a new partnership with Microsoft that will make its Permian Basin operations the largest-ever oil and gas acreage to use cloud technology and is expected to generate billions in...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/ExxonMobil-to-increase-Permian-profitability-through-partnership-with-Microsoft-130863.aspx

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  ViewPoints

3 trends that will shape CX In 2019  

To be flawless, chatbots and other AI-driven apps need to be in sync with the overall knowledge base

AI as a means of shaping customer experience or CX is no longer the future. It’s already here and growing.

Even though Siri debuted on the iPhone in late 2011, today many...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/3-trends-that-will-shape-CX-In-2019-130981.aspx

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Four Tips for Evaluating Search Tools
The word "intelligent" is used so often in describing KM applications, it can be challenging to evaluate search tools to determine whether they are best for a particular set of needs.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming July 30, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 27, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October issue ***
Best Practices Report on Text Analytics and Natural Language Processing

From email messages and word documents, to social media posts and log files, the size and variety of unstructured data stored by today’s organizations is immense and growing daily.

Gaining insights from all of this data is a must-have for any business interested in competing on analytics. Whether you’re optimizing semantic search, building a Chatbot, fighting fraud, offering real-time recommendations or conducting sentiment analysis, you need to be able to effectively analyze unstructured data. That is where natural language processing (NLP) and text analytics come into play.

Key focus areas will include:

• Artificial Intelligence • Data Mining • Data Visualization
• Deep Learning • Machine Learning • Semantic Search

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Intelligent Search

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Aug 12, 2019 - Aug 15, 2019
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Aug 20, 2019 - Aug 20, 2019
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Nov 04, 2019 - Nov 07, 2019
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Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019

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