SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Tuesday, April 09, 2019
BA Insight Modernizing Intranets with Intelligent Search

Improve Employee Productivity with AI-driven Search

AI-driven enterprise search platforms provide many benefits. These include deciphering what users really mean to provide better search results and suggesting related content based on user patterns.

BAI’s SmartHub, which supports Elasticsearch, O365, SharePoint 2019/2016/2013 and Azure Search is an intelligent search platform that does this and more. It also integrates with over 70 enterprise systems and includes machine learning-based recommendations, search bots, and natural language querying.


Learn More About SmartHub
  Table of Contents
Breaking News Cognitive Computing Inside KMWorld KM In Practice ViewPoints
Quote of the Week
The real voyage of discovery consists not in seeking new landscapes but in having new eyes. — Marcel Proust
  Breaking News

DocuSign expands partnership with Seal Software with latest investment

Additional intelligence and deeper AI partnerships will be added to DocuSign Agreement Cloud offering

DocuSign Inc. is making a $15 million investment in artificial intelligence software leader Seal Software, expanding their partnership and building on DocuSign’s AI capabilities.

Seal's artificial intelligence-based agreement discovery, extraction, and analytics...

Continue Here: http://www.kmworld.com/Articles/News/News/DocuSign-expands-partnership-with-Seal-Software-with-latest-investment-130866.aspx

Return to Contents


ABBYY releases platform that works in tandem with AI to power the digital workforce

ABBYY Vantage empowers business users to accelerate digital transformation goals

ABBYY, a provider of Content IQ technologies and solutions, is launching ABBYY Vantage, an enterprise platform that provides human-like cognitive skills to intelligent automation platforms such as robotic process automation (RPA)...

Continue Here: http://www.kmworld.com/Articles/News/News/ABBYY-releases-platform-that-works-in-tandem-with-AI-to-power-the-digital-workforce-130984.aspx

Return to Contents


Upland announces professional services automation solution suite

Knowledge-enabled suite includes resource management, project delivery, proposal automation, VoC, and new WorkCenter dashboard

Upland Software, a provider of cloud-based enterprise work management software, has announced the launch of Upland PSA, a knowledge-enabled professional services automation platform that augments services automation with proposal automation, Voice...

Continue Here: http://www.kmworld.com/Articles/News/News/Upland-announces-professional-services-automation-solution-suite-130995.aspx

Return to Contents


  Cognitive Computing

Coming soon to your newsfeed —Ethics and AI

People need to be sensitive to the many ways ethical judgments are being baked into the fabric of their AI projects.

Rather suddenly, nearly every AI discussion, conference presentation, executive address, or substantial article seems to be addressing one or more of the many questions surrounding AI ethics, or the lack thereof.

It’s...

Continue Here: http://www.kmworld.com/Articles/Column/Cognitive-Computing/Coming-soon-to-your-newsfeed--Ethics-and-AI-130458.aspx

Return to Contents


  Inside KMWorld

Design Thinking for Tech Selection, Part 3: Ideate (Video)

In Part 3 of a 5-part series, Real Story Group's Jarrod Gingras discusses the ways organization can apply the 5 phases of design thinking in choosing the right tech, beginning with Phase 2: Ideate.

Learn more at KMWorld 2019, coming to Washington, DC, Nov. 5-7.

Watch the complete video of this presentation in the KMWorld Conference 2018 Video Portal.


In his presentation at KMWorld...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Design-Thinking-for-Tech-Selection-Part-3-Ideate-(Video)-129753.aspx

Return to Contents


  KM In Practice

ExxonMobil to increase Permian profitability through partnership with Microsoft

The partnership includes an integrated cloud environment that collects real-time data from oil field assets spanning hundreds of miles

ExxonMobil has a new partnership with Microsoft that will make its Permian Basin operations the largest-ever oil and gas acreage to use cloud technology and is expected to generate billions in...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/ExxonMobil-to-increase-Permian-profitability-through-partnership-with-Microsoft-130863.aspx

Return to Contents


  ViewPoints

3 trends that will shape CX In 2019  

To be flawless, chatbots and other AI-driven apps need to be in sync with the overall knowledge base

AI as a means of shaping customer experience or CX is no longer the future. It’s already here and growing.

Even though Siri debuted on the iPhone in late 2011, today many...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/3-trends-that-will-shape-CX-In-2019-130981.aspx

Return to Contents


Garbage In, Garbage Out: Priming Organizations for Success at the Dawn of Automation

The value you can extract from automation technologies is limited by the quality of upstream data captured as part of the document management process.

To read more of this Best Practices in Document Management White Paper article, Click Here.

KMWorld Web Events
Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Marriott Marquis Washington, DC
Jun 17, 2019 - Jun 19, 2019
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 17, 2019 - Jun 20, 2019
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019

Search KMWorld

Connect