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Tuesday, January 08, 2019
Webinarr Top Trends for KM in 2019

The Top Trends in KM for 2019
Tuesday, January 22, 11 am PT / 2 pm ET 

From the growth of AI, cloud computing, and intelligent search technologies, to the rise of new collaboration tools and the prevalence of mobile workers, the world of knowledge management and information management continues to evolve. The looming seismic shifts in KM bring with them new challenges and opportunities.

Join us for this look at how the top trends in KM and information management will impact your organization.


REGISTER NOW.

  Table of Contents
Breaking News Inside KMWorld
  • BPM: Meeting the GDPR challenge
    BPM vendors have seen opportunities for implementing GDPR, both for identifying existing processes and developing new ones for compliance.
KM In Practice
Quote of the Week
Reading furnishes the mind only with materials of knowledge; it is thinking that makes what we read ours. — John Locke
  Breaking News

OpenText buys Liaison Technologies

Acquisition extends OpenText business network and cloud leadership

OpenText, a provider of enterprise information management software, has completed the closing of its previously announced acquisition of Liaison Technologies, provider of cloud-based information integration and data management solutions. The purchase price is...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-buys-Liaison-Technologies-129086.aspx

Return to Contents


Verint to acquire ForeSee

Creates comprehensive omnichannel cloud VoC portfolio

Customer engagement vendor Verint Systems has signed a definitive agreement to acquire ForeSee, a cloud voice of the customer (VoC) vendor, serving 50% of the Fortune 500 and 90% of U.S....

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-to-acquire-ForeSee-129066.aspx

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Accenture snaps up Knowledgent

With the acquisition of Knowledgent, Accenture can accelerate data services to clients

Accenture has entered into an agreement to acquire Knowledgent, a data intelligence company, expanding its data management capabilities. Based in New Jersey, Knowledgent employs more than 200 “informationists” who provide data...

Continue Here: http://www.kmworld.com/Articles/News/News/Accenture-snaps-up-Knowledgent-129258.aspx

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  Inside KMWorld

BPM: Meeting the GDPR challenge

BPM vendors have seen opportunities for implementing GDPR, both for identifying existing processes and developing new ones for compliance.

Despite the long lead time to prepare for the EU’s General Data Protection Regulation (GDPR) and the potentially large penalties for violating it, many organizations were not prepared to fully implement...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/BPM-Meeting-the-GDPR-challenge-129182.aspx

Return to Contents


  KM In Practice

H&R Block chooses eGain for AI-powered customer engagement

Tax preparation expert is using eGain Virtual Assistant for on-demand help

Tax preparation giant H&R Block has selected eGain, a provider of cloud-based customer engagement solutions, to automate service and sales interactions for taxpayers at scale.

The eGain Solve solution is being used...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/HandR-Block-chooses-eGain-for-AI-powered-customer-engagement-129260.aspx

Return to Contents


Who To See @ KMWorld 2019
KMWorld is an international gathering place targeted at experts and practitioners in knowledge and information management who seek to make their organizations more effective, collaborative, and innovative through knowledge sharing. Since 2000, Information Today, Inc. has been bringing together thought leaders, experienced practitioners, authors, and storytellers at KMWorld, the largest and most respected knowledge management event in the world.

 Who To See @ KMWorld 2019
, Click Here.
KMWorld Web Events
Coming September 24, 2019
Operate with Agility: The Value of Content in the Modern Digital Organization
Today, people want to create engagement, consume information and add value to content-centric processes, independent of the content’s format or physical location – especially as the volume of content across today’s enterprises continues to explode. Join ASG and Zia Consulting as we share the top 3 best practices in developing cloud strategy.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 15, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October***
Best Practices Report: AI and Cognitive Computing

The following key areas being covered:

· Data Mining · Text Analytics · Natural Language Processing
· Machine Learning · Deep Learning · Insight Engines
· Internet of Things

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Text Analytics and Natural Language Processing

Information Governance and Security

Intelligent Search

Document Management

Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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