Registration is now open for KMWorld 2019. Register now to join us Nov 4 - 7 in Washington, D.C.
Tuesday, October 30, 2018

Office365 Symposium Nov 7-8 Washington, DC 

EVALUATING AND OPTIMIZING YOUR OFFICE 365 ENVIRONMENT

Office 365 and SharePoint Online have become “the 800 pound gorilla” in many enterprise digital workplaces. Microsoft continues to innovate across the platform, but KM and workplace leaders typically struggle to gain full value from the platform.

Come to the Office 365 Symposium to obtain unbiased reviews of the full breadth of Office 365. What is the platform good at? Where does it lag? Where and how do you need to supplement native services? How can you optimize your environment?

Join us for fast-paced, informative, and practical sessions led by industry experts and experienced customers. Come away with valuable lessons on key topics like optimizing information architecture, improving user experience, strategic change management, KM in the cloud, social-collaboration, and more.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Reading furnishes the mind only with materials of knowledge; it is thinking that makes what we read ours. — John Locke
  Breaking News

Oracle Puts Data First to Eliminate Customer Blind Spots

Oracle CX Unity enables view into customer interactions across channels and applications

At Oracle OpenWorld in San Francisco, Oracle announced CX Unity, a unique approach to managing customer data that enables organizations to deliver an experience that is timely, relevant, and consistent across...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-Puts-Data-First-to-Eliminate-Customer-Blind-Spots-128112.aspx

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Converseon.AI Launches Library of Pre-Built AI-Powered Language Models

Accelerates the adoption, value, and use of social listening data

Converseon, an AI-powered text analytics technology and consulting firm, has announced the release of a library of prebuilt machine learning models designed to drive enhanced value and use of social listening...

Continue Here: http://www.kmworld.com/Articles/News/News/Converseon.AI-Launches-Library-of-Pre-Built-AI-Powered-Language-Models-128113.aspx

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CallMiner Updates Real-Time Speech Analytics Platform

Enhances scalability, speed to insight, and integration with existing agent desktops and workflows

CallMiner, a platform provider of speech and customer engagement analytics, has updated its real-time speech analytics module, Eureka Alert. Eureka Alert combines AI-driven automated transcription, redaction, and alerting to provide real-time direction to contact...

Continue Here: http://www.kmworld.com/Articles/News/News/CallMiner-Updates-Real-Time-Speech-Analytics-Platform-128170.aspx

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  Inside KMWorld

Preparing for California’s New Data Privacy Act: Q&A with ASG’s Rob Perry

California recently passed the California Consumer Privacy Act of 2018, a new privacy law that will give individuals more control over the information that businesses collect about them and impose new penalties on companies that fail to comply.

Following closely on the heels of the General Data Protection Regu­lation (GDPR) in the Euro­pean Union, state legislators in California recently passed the California Consumer Privacy Act of 2018. Also known...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Preparing-for-Californias-New-Data-Privacy-Act-QandA-with-ASGs-Rob-Perry-128093.aspx

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  KM In Practice

Oil company integrates service and information management

Apex Oil Company combines enterprise service management solution Cherwell with M-Files for enhanced document management

Apex Oil Company, a provider of wholesale distribution, storage, and transportation of petroleum products across the U.S., has integrated the M-Files information management platform with its enterprise service management solution Cherwell...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Oil-company-integrates-service-and-information-management-128131.aspx

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Who To See @ KMWorld 2019
KMWorld is an international gathering place targeted at experts and practitioners in knowledge and information management who seek to make their organizations more effective, collaborative, and innovative through knowledge sharing. Since 2000, Information Today, Inc. has been bringing together thought leaders, experienced practitioners, authors, and storytellers at KMWorld, the largest and most respected knowledge management event in the world.

 Who To See @ KMWorld 2019
, Click Here.
KMWorld Web Events
Coming September 24, 2019
Operate with Agility: The Value of Content in the Modern Digital Organization
Today, people want to create engagement, consume information and add value to content-centric processes, independent of the content’s format or physical location – especially as the volume of content across today’s enterprises continues to explode. Join ASG and Zia Consulting as we share the top 3 best practices in developing cloud strategy.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 15, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October***
Best Practices Report: AI and Cognitive Computing

The following key areas being covered:

· Data Mining · Text Analytics · Natural Language Processing
· Machine Learning · Deep Learning · Insight Engines
· Internet of Things

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Text Analytics and Natural Language Processing

Information Governance and Security

Intelligent Search

Document Management

Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019
JW Marriott Washington, DC
Nov 06, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 06, 2019 - Nov 07, 2019

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