SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Tuesday, July 31, 2018

2018 KMWorld Awards - Submit Your Nominations Today
Designed to celebrate success stories of knowledge management, the 2018 KMWorld Awards recognize excellence in organizations who have proven that they deliver their promise and maintain a positive reality.

Winners will be announced at KMWorld 2018. Deadline Extended to August 15.

Submit your nomination today !

  Table of Contents
Breaking News Cognitive Computing
  • Cognitive Computing: Balancing the risks with the rewards from AI
    The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations.
KM In Practice
Quote of the Week
The larger the island of knowledge, the longer the shoreline of wonder. — Ralph W. Sockman
  Breaking News

New Veeam Backup for Microsoft Office 365 Version 2 Adds Data Protection for SharePoint Online and OneDrive for Business

Veeam Backup for Microsoft Office 365 introduces more than 50 new features

Veeam Software,   a provider of backup, disaster recovery and intelligent data management software for virtual, physical and multi-cloud infrastructures, has released Veeam Backup for Microsoft Office 365 Version 2. This new...

Continue Here: http://www.kmworld.com/Articles/News/News/New-Veeam-Backup-for-Microsoft-Office-365-Version-2-Adds-Data-Protection-for-SharePoint-Online-and-OneDrive-for-Business-126510.aspx

Return to Contents


Ringtail Announces Version 9.5 of E-Discovery Platform

New social network analytics and improved export options highlight latest release

FTI Consulting has announced that its Ringtail business has released version 9.5 of its e-discovery platform to its on-premises clients. 

The new version is available for immediate download.  

FTI Consulting is a global...

Continue Here: http://www.kmworld.com/Articles/News/News/Ringtail-Announces-Version-9.5-of-E-Discovery-Platform-126503.aspx

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New Research Finds that Workers Use Average of 6.3 File Silos

OneDrive and Google Drive were the most popular cloud file storage services, used by 53% of respondents each, with Dropbox used by 45%, followed by Box at 32%

Workers today use an average of 6.3 “file silos” including email apps, network drives, cloud storage, and hosted collaboration suites where documents are stored, according to a new survey by enterprise...

Continue Here: http://www.kmworld.com/Articles/News/News/New-Research-Finds-that-Workers-Use-Average-of-6.3-File-Silos-126490.aspx

Return to Contents


  Cognitive Computing

Cognitive Computing: Balancing the risks with the rewards from AI

The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations.

The advantages of artificial intelligence, and in particular of cognitive computing, have been touted or attacked for some time with more heat than light. As is often the case, we see...

Continue Here: http://www.kmworld.com/Articles/Column/Cognitive-Computing/Cognitive-Computing-Balancing-the-risks-with-the-rewards-from-AI-125945.aspx

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  KM In Practice

Law firm gains safe, secure access to all its documents

iManage Cloud provides a set of application and operational security features to monitor and protect all data from malicious or unwanted access, according to iManage.

Malaysian law firm Donovan & Ho has deployed a new work product management solution. The firm chose iManage Work Product Management in the iManage Cloud to collaborate more securely.

Donovan...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Law-firm-gains-safe-secure-access-to-all-its-documents-126595.aspx

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Contextual Knowledge: Your Key to Building Effective Knowledge Tools

Contextual knowledge can make the difference between delivering weak, generalized results and clear, targeted information. Well-maintained contextual knowledge can improve the speed, accuracy, and overall confidence in the knowledge base.

To read more of this Best Practices in Customer Experience and Support White Paper article, Click Here.

KMWorld Web Events
Coming April 30, 2019
Optimizing Your Office 365 Content
Office 365, OneDrive, and SharePoint Online are vital resources in many enterprise digital workplaces. Knowledge management leaders typically struggle when it comes to protection and governance of these platforms. Whether you are planning a migration or already have an existing environment, join us to learn about key considerations surrounding the analysis, preservation, and data discovery for Office 365 and other Microsoft platforms.

Coming May 14, 2019
Intelligent Search in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise.

Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

Knowledge Management

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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