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Tuesday, July 31, 2018

2018 KMWorld Awards - Submit Your Nominations Today
Designed to celebrate success stories of knowledge management, the 2018 KMWorld Awards recognize excellence in organizations who have proven that they deliver their promise and maintain a positive reality.

Winners will be announced at KMWorld 2018. Deadline Extended to August 15.

Submit your nomination today !

  Table of Contents
Breaking News Cognitive Computing
  • Cognitive Computing: Balancing the risks with the rewards from AI
    The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations.
KM In Practice
Quote of the Week
No matter what side of the argument you are on, you always find people on your side that you wish were on the other. — Jascha Heifetz
  Breaking News

New Veeam Backup for Microsoft Office 365 Version 2 Adds Data Protection for SharePoint Online and OneDrive for Business

Veeam Backup for Microsoft Office 365 introduces more than 50 new features

Veeam Software,   a provider of backup, disaster recovery and intelligent data management software for virtual, physical and multi-cloud infrastructures, has released Veeam Backup for Microsoft Office 365 Version 2. This new...

Continue Here: http://www.kmworld.com/Articles/News/News/New-Veeam-Backup-for-Microsoft-Office-365-Version-2-Adds-Data-Protection-for-SharePoint-Online-and-OneDrive-for-Business-126510.aspx

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Ringtail Announces Version 9.5 of E-Discovery Platform

New social network analytics and improved export options highlight latest release

FTI Consulting has announced that its Ringtail business has released version 9.5 of its e-discovery platform to its on-premises clients. 

The new version is available for immediate download.  

FTI Consulting is a global...

Continue Here: http://www.kmworld.com/Articles/News/News/Ringtail-Announces-Version-9.5-of-E-Discovery-Platform-126503.aspx

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New Research Finds that Workers Use Average of 6.3 File Silos

OneDrive and Google Drive were the most popular cloud file storage services, used by 53% of respondents each, with Dropbox used by 45%, followed by Box at 32%

Workers today use an average of 6.3 “file silos” including email apps, network drives, cloud storage, and hosted collaboration suites where documents are stored, according to a new survey by enterprise...

Continue Here: http://www.kmworld.com/Articles/News/News/New-Research-Finds-that-Workers-Use-Average-of-6.3-File-Silos-126490.aspx

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  Cognitive Computing

Cognitive Computing: Balancing the risks with the rewards from AI

The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations.

The advantages of artificial intelligence, and in particular of cognitive computing, have been touted or attacked for some time with more heat than light. As is often the case, we see...

Continue Here: http://www.kmworld.com/Articles/Column/Cognitive-Computing/Cognitive-Computing-Balancing-the-risks-with-the-rewards-from-AI-125945.aspx

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  KM In Practice

Law firm gains safe, secure access to all its documents

iManage Cloud provides a set of application and operational security features to monitor and protect all data from malicious or unwanted access, according to iManage.

Malaysian law firm Donovan & Ho has deployed a new work product management solution. The firm chose iManage Work Product Management in the iManage Cloud to collaborate more securely.

Donovan...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Law-firm-gains-safe-secure-access-to-all-its-documents-126595.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming August 28, 2018
Use Business Processes for Data Governance Knowledge
IDERA's Kim Brushaber will discuss aspects for both business and technical considerations and show examples of business process models that can help you kick off your data governance program.

Coming September 18, 2018
Game Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts. Attend this webinar to discover game changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2018***
Best  Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 20, 2018 - Aug 23, 2018
Walter E. Washington Convention Center, 801 Mt. Vernon Place, NW, Washington, DC
Aug 28, 2018 - Aug 28, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018

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