Don't miss Data Summit, May 22-23. Learn about big data, AI, machine learning, cognitive computing, blockchain, and more.
Tuesday, April 24, 2018

Text Analytics Forum 2018

The 2018 Call for Speakers Is Open

Text Analytics Forum is seeking knowledgeable and creative people with exciting new approaches to share their ideas on all things textual, for its second annual event. 

The Text Analytics Forum is designed to be a place for sharing ideas about their experiences in text analytics including how to get started – creating a foundation and making the business case, tips and techniques for developing text analytics capabilities – like text mining and clustering, entity and fact extraction and auto-categorization and sentiment analysis and showcasing their latest applications.

Submit your proposal no later than April 30.
  Table of Contents
Breaking News KM In Practice The Future of the Future
  • No one left behind
    It's inexcusable for anyone with a serious disability to have to wait for technology to catch up. It's here already. It's the user community that needs to catch up. And we KM'ers need to be right out in front.
Quote of the Week
To live for a time close to great minds is the best kind of education.  — John Buchan
  Breaking News

Melissa Extends Informatics Capabilities

Combining machine reasoning with Melissa's data quality tools and services provides greater interoperability among complex data integrations

Melissa, a provider of global contact data quality and identity verification solutions, has extended the semantics capabilities of its informatics division into enterprise business arenas. The move taps into context-based reasoning...

Continue Here: http://www.kmworld.com/Articles/News/News/Melissa-Extends-Informatics-Capabilities-124474.aspx

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AccuSystems Unveils New User Interface for Document Management System

AccuAccount is designed specifically to support the management of commercial loan portfolios and credit files

AccuSystems has introduced AccuAccount 2018, the latest version of its document management system, which includes a completely reimagined user interface. The new UI offers an enhanced look and feel for end...

Continue Here: http://www.kmworld.com/Articles/News/News/AccuSystems-Unveils-New-User-Interface-for-Document-Management-System-124521.aspx

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Ephesoft Unveils Mortgage Smart Document Capture Platform

SaaS cloud solution tailored for mortgage processing will improve deployment time by 80% and accelerate processing time

Ephesoft, developer of supervised machine learning-based document capture and analytics solutions, has announced availability of Ephesoft Transact for Mortgage. The new solution is a cloud-based modular platform pre-trained to recognize and...

Continue Here: http://www.kmworld.com/Articles/News/News/Ephesoft-Unveils-Mortgage-Smart-Document-Capture-Platform-124424.aspx

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  KM In Practice

Florida blood bank speeds document retrieval with cloud solution

After researching alternatives to paper files, SunCoast chose a cloud solution to free its own small IT staff from implementing and maintaining a document management system.

To gain faster and better access to information, a non-profit blood bank in Florida has adopted cloud document control software for donor records and standard operating procedures manuals.

SunCoast Blood...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Florida-blood-bank-speeds-document-retrieval-with-cloud-solution-124563.aspx

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  The Future of the Future

No one left behind

It's inexcusable for anyone with a serious disability to have to wait for technology to catch up. It's here already. It's the user community that needs to catch up. And we KM'ers need to be right out in front.

It was a breezy afternoon last December when more than 800 people, including the president pro-tempore of the California State Senate, gathered under Oakland’s famed 120-foot-high Rotunda for the Northern California...

Continue Here: http://www.kmworld.com/Articles/Column/The-Future-of-the-Future/No-one-left-behind-123508.aspx

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AI-Driven Customer Experiences are the Future of Knowledge Management

Knowledge management, at its essence, collects, catalogs, and curates data in order to make it usable to an organization. Today's knowledge workers expect more. They expect both raw data and analytics—scratch that—answers at their fingertips. They expect automation to eliminate repetitive tasks and streamline workflows. Some key technologies and techniques are required to implement these advanced capabilities including effective search, scalable storage, and powerful AI.

To read more of this Best Practices in KM for Customer Experience and Support White Paper article, Click Here.

KMWorld Web Events
Coming June 19, 2018
GDPR is Live, Now What? It's time to accelerate your analytics journey!
General Data Protection Regulation (GDPR) came into effect on May 25, 2018, and it is being seen as an inflection point of how organizations manage personal data. But, is it business as usual or time to really panic? Or is it an opportunity for you to accelerate your organization's analytics journey?

Coming June 26, 2018
Cognitive Computing, AI, and Next Gen KM
We are on the verge of a new era in computing and information management. Cognitive systems and artificial intelligence are changing the way organizations search for and discover important information. New technologies impact how information is analyzed to create knowledge. Join us to hear how cognitive computing and AI are setting the stage for next-gen KM.

Coming July 31, 2018
Harness the Power of Text Analytics
Determining the actual business value resident within your content is a critical skill for 2018 information managers. Text analytics will be a new frontier for just about everybody. The ability to analyze, examine, cull out the garbage, and discover the gems is the new effort at work in the document management business.

Coming August 14, 2018
Cognitive Search and Analytics in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

Coming September 18, 2018
Game Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts. Attend this webinar to discover game changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in June 2018***
Best  Practices in Enhancing Office 365

Office 365 and SharePoint Online have become “the 800 pound gorilla” in many enterprise digital workplaces. Microsoft continues to innovate across the platform, but knowledge management and workplace leaders typically struggle to gain full value from the platform. From migration, to management, to collaboration, the ever-expanding list of features and evolving best practices can be tricky to navigate for even the most seasoned users.

To share your Office 365 success story, please contact:

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Text Analytics

KM for Customer Experience and Support

Enterprise Content Management [March/April 2018]

BPM & Case Management [January/February 2018]

Knowledge Management [November/December 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Aug 20, 2018 - Aug 23, 2018
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