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Tuesday, March 06, 2018

KMWorld Buyers' Guide

Tools & Products for Improving Business Performance 

Designing and implementing an effective knowledge management strategy requires a unique technology infrastructure, as well as the right software and applications in the enterprise. We help you find appropriate tools for all types of KM-related projects and priorities.

The KMWorld Knowledge Management Buyers' Guide is available free for download

  Table of Contents
Breaking News Cognitive Computing
  • Mind the gap
    The problems AI systems address are gnarly, multifaceted and require true innovation.
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Coveo Intelligent Search and AI-Powered Recommendations Integrates with Microsoft Dynamics 365

Coveo for Microsoft Dynamics 365 brings any content ecosystem securely into Dynamics to personalize digital interactions for customers and employees

Coveo, a provider of AI-powered search and relevance for customer interaction and CRM solutions, has announced the official release of Coveo for Microsoft Dynamics 365.

Coveo’s integration with the Microsoft technology stack...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-Intelligent-Search-and-AI-Powered-Recommendations-Integrates-with-Microsoft-Dynamics-365-123504.aspx

Return to Contents


SAS Enriches AI Offerings with New ML and NLP Software

SAS Visual Text Analytics allows users to prepare data for analysis, visually explore topics, build text models and deploy them within existing systems or business processes

SAS has introduced a new offering, SAS Visual Text Analytics, and significant enhancements to SAS Visual Data Mining and Machine Learning as part of the latest release of the SAS Platform

According...

Continue Here: http://www.kmworld.com/Articles/News/News/SAS-Enriches-AI-Offerings-with-New-ML-and-NLP-Software-123475.aspx

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Lucidworks Launches Fusion 4 with AI and Portable Applications

Updates include a more feature-rich platform that can deliver applications across multiple architectures

Lucidworks, a provider of search-driven applications, has announced Fusion 4, the latest version of its enterprise-grade development platform for building intelligent search apps.

According to the company, the new release supports portable...

Continue Here: http://www.kmworld.com/Articles/News/News/Lucidworks-Launches-Fusion-4-with-AI-and-Portable-Applications-123476.aspx

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  Cognitive Computing

Mind the gap

The problems AI systems address are gnarly, multifaceted and require true innovation.

Those familiar with the experience of travel by passenger rail will recognize how common it is for conductors (or the computerized voices representing conductors) to warn riders that there will be...

Continue Here: http://www.kmworld.com/Articles/Column/Cognitive-Computing/Mind-the-gap-122613.aspx

Return to Contents


  KM In Practice

Fort Worth focuses on process improvement

The city of Fort Worth, Texas, is deploying a business process management solution as part of an operational efficiency initiative. Fort Worth will use Process Director from

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Fort-Worth-focuses-on-process-improvement-123579.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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