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Tuesday, February 20, 2018

Sponsored by Xillio

Webinar How to Optimize Your SharePoint Strategy Tues, Feb 27 

How to Optimize Your SharePoint Strategy 
Tuesday, February 27  | 11PM PT / 2:00 PM ET 

This year finds SharePoint undergoing major changes, with the arrival of SharePoint 2016 on-premise, the impending SharePoint 2019 Server, and Microsoft's rapid innovation on the Office 365 platform. Whether you've committed to on-premise, cloud, or hybrid, the choices facing you as an enterprise business or IT leader have never been more critical.

Register now !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

OpenText Acquires Hightail

Hightail adds collaboration and file sharing solutions that enhance content services

OpenText, a provider of enterprise information management solutions, has acquired Hightail, a cloud service for file sharing and creative collaboration. 

The acquisition of Hightail is in line with OpenText’s commitment to delivering...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-Acquires-Hightail-123255.aspx

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Pitney Bowes Improves Data Accessibility

The new Software and Data Marketplace aims to eliminate current market data challenges business leaders face

Pitney Bowes has announced availability of its new Software and Data Marketplace, simplifying access to hundreds of data sets across the retail, insurance, real estate and financial services...

Continue Here: http://www.kmworld.com/Articles/News/News/Pitney-Bowes-Improves-Data-Accessibility-123273.aspx

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SearchBlox Offers Cloud Search

Offers alternative to soon-to-be-discontinued Google Site Search

SearchBlox Software, a provider of enterprise search, data management, and text analytics solutions says it is providing cloud search to replace the soon-to-be-discontinued Google Site Search.

SearchBlox’s offerings run on high performance...

Continue Here: http://www.kmworld.com/Articles/News/News/SearchBlox-Offers-Cloud-Search-123245.aspx

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  Inside KMWorld

Project teams and KM—Part 3
The benefits of identifying and sharing lessons learned across projects

The capture and transfer of lessons learned can be a differentiator between success and failure in a competitive project-based environment.

Corporate project teams thrive when they learn from one another’s experiences. If one team does something that works—or that fails spectacularly—others should hear about it and profit from that knowledge. In...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Project-teams-and-KM-Part-3--The-benefits-of-identifying-and-sharing-lessons-learned-across-projects-122653.aspx

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  KM In Practice

Creating conversational interactions with customers

Wirecard, a global specialist in digital financial technology, will enlist chatbot software from Astute Solutions. The company will deploy Astute Bot to enable users of its

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Creating-conversational-interactions-with-customers-123284.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 06, 2018 - Nov 08, 2018
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