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Tuesday, December 19, 2017

KMWorld Buyers' Guide

Tools & Products for Improving Business Performance 

Designing and implementing an effective knowledge management strategy requires a unique technology infrastructure, as well as the right software and applications in the enterprise. We help you find appropriate tools for all types of KM-related projects and priorities.

The 2017 Fall KMWorld Knowledge Management Buyers' Guide is available free for download

  Table of Contents
Breaking News Inside KMWorld
  • 2017 KMWorld Promise and Reality award finalists: KM Promise Award
    The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment.
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

M-Files 2018 Introduces Intelligent Metadata Layer

Uses artificial intelligence to eliminate information silos and simplify the user experience

M-Files, which provides an information management platform, has announced M-Files 2018, featuring a new Intelligent Metadata Layer that enables users to access documents and other information regardless of the system in...

Continue Here: http://www.kmworld.com/Articles/News/News/M-Files-2018-Introduces-Intelligent-Metadata-Layer-122246.aspx

Return to Contents


Automation Anywhere Adds New Features for Digital Workforce Platforms

Automation Anywhere Enterprise version 11 offers workload management, Citrix automation, and bank-grade security

Automation Anywhere, a provider of robotic process automation (RPA), cognitive and analytics technology has introduced an upgrade to its flagship digital workforce platform. Automation Anywhere Enterprise version 11 delivers enhancements in...

Continue Here: http://www.kmworld.com/Articles/News/News/Automation-Anywhere-Adds-New-Features-for-Digital-Workforce-Platforms-122185.aspx

Return to Contents


Lexalytics Launches New Artificial Intelligence Development Platform

Helps customers quickly build, customize, and deploy natural language processing applications

Lexalytics has announced its AI Assembler, a new machine learning platform to simplify and accelerate the process of gaining insights from the large quantity of natural language data within enterprises. Lexalytics...

Continue Here: http://www.kmworld.com/Articles/News/News/Lexalytics-Launches-New-Artificial-Intelligence-Development-Platform-122267.aspx

Return to Contents


  Inside KMWorld

2017 KMWorld Promise and Reality award finalists: KM Promise Award

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment.

Dezide—Its intelligent troubleshooting solution captures, organizes and optimizes expert knowledge and makes it accessible to everyone everywhere. Dezide Advisor is self-learning, self-optimizing and based on Bayesian networks. The Dezide...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/2017-KMWorld-Promise-and-Reality-award-finalists-KM-Promise-Award-121257.aspx

Return to Contents


  KM In Practice

Prime Healthcare protects critical electronic health records

By architecting a complete data protection plan with this chosen solution, Healthcare Services company has an automatic lifeline should disaster strike.

Prime Healthcare has implemented a software solution to simplify data management and improve patient care by maintaining a high level of safety and privacy of electronic health records (EHRs). The healthcare...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Prime-Healthcare-protects-critical-electronic-health-records-122302.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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