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Tuesday, December 05, 2017

Sponsored By: Microsoft 

Webinar Fostering Sustainable Communities with Office 365

Coming Thursday, December 7, 2017 10AM PT | 1PM ET
Fostering Sustainable Communities with Office 365

Let's look at the tools you have available in Office 365 today, including SharePoint and Yammer to engage your employees in communities of practice and interest. In this practical webinar, you'll get tips on how to use some of the latest features in Office 365 in addition to how to think about governance and balance in your knowledge management activities.

Register Now

  Table of Contents
Breaking News David Weinberger KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Host Analytics Furthers Enterprise Performance Management with New Modeling and Dashboard Capabilities

Fall17 release of EPM platform improves finance and operations alignment, agility, and decision making

Host Analytics, a provider of cloud-based enterprise performance management (EPM) solutions, has introduced a new release of its technology for financial planning, modeling, consolidation, and reporting.

The latest release features a new...

Continue Here: http://www.kmworld.com/Articles/News/News/Host-Analytics-Furthers-Enterprise-Performance-Management-with-New-Modeling-and-Dashboard-Capabilities-121938.aspx

Return to Contents


NetDocuments Completes Purchase of Collaboration Solution ThreadKM

Cloud-based document and email management provider acquires ThreadKM, the matter-based collaboration and agile project management solution

NetDocuments, provider of a cloud-based document management, email management and collaboration software platform for law firms and corporate legal and compliance departments, backed by Clearlake Capital Group, L.P., has acquired ThreadKM,...

Continue Here: http://www.kmworld.com/Articles/News/News/NetDocuments-Completes-Purchase-of-Collaboration-Solution-ThreadKM-121945.aspx

Return to Contents


TeamViewer Rolls Out New Release of Flagship Collaboration Platform

Latest version improves functionality, performance, and productivity

TeamViewer, a global software provider for IoT, connectivity, monitoring, support and collaboration, has announced general availability of TeamViewer 13, a faster, smoother version of its flagship product with more efficient...

Continue Here: http://www.kmworld.com/Articles/News/News/TeamViewer-Rolls-Out-New-Release-of-Flagship-Collaboration-Platform-121940.aspx

Return to Contents


  David Weinberger

Perspective on knowledge: Local values of a global net

Even in regressive regimes that block sites and ideas, Internet apps are implicitly showing people the value of the free—or at least relatively free—flow of information.

Ramesh Srinivasan reminds us that there’s something wrong with Marshall McLuhan’s idea that technology is creating a “global village,” a phrase from McLuhan’s 1962 book The Guttenberg Galaxy. In those days, we...

Continue Here: http://www.kmworld.com/Articles/Column/David-Weinberger/Perspective-on-knowledge-Local-values-of-a-global-net-121211.aspx

Return to Contents


  KM In Practice

CU takes tailored approach to implementing new enterprise content services platform

Fifteen million documents were converted when switching to new platform from the previous content management system.

The University of Colorado (CU) has chosen a content services platform, OnBase by Hyland, for implementation across four CU campuses, beginning in financial aid and expanding to...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/CU-takes-tailored-approach-to-implementing-new-enterprise-content-services-platform-122057.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

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Enhancing Office 365

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KM for Customer Experience and Support

KMWorld Buyers' Guide

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  • E-Discovery
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  • Customer Relationship Management


Click here to view the current edition and to participate:
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