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Tuesday, November 21, 2017

Sponsored By: IBM

 Webinar 6 months to go General Data Privacy Regulation Essentials

Wednesday, November 29 | 9:00 am ET, 2:00 pm GMT  

With the GDPR compliance deadline of May 2018, we investigate the opportunity to not just meet the regulation but transform and deepen trust and relationships with your customers around their Personal Data. IBM presents a framework for your GDPR journey, describing the common steps and actions.

Register now !

  Table of Contents
Breaking News Inside KMWorld
  • Quintessentially search, no matter what the terminology
    Today's search is providing a progressively richer and more informative experience. Users can now see in one interface all the relevant information about a customer, a product or a research topic. In the age of big data, the growing number of data types and ever-increasing demand for rapid access to and understanding of content, search will only become more essential.
KM In Practice
Quote of the Week
No matter what side of the argument you are on, you always find people on your side that you wish were on the other. — Jacha Heifetz
  Breaking News

K1 Investment Buys Actiance

Combination of Actiance and Smarsh will address rapid change in financial services sector in light of need to comply with SEC and FINRA standards, MiFID II, and the EU's GDPR

K1 Investment Management has acquired Actiance, a pioneer in communications compliance, archiving, and analytics.

Pending regulatory approval from government authorities, Actiance will be combined with Smarsh, which provides archiving solutions for compliance,...

Continue Here: http://www.kmworld.com/Articles/News/News/K1-Investment-Buys-Actiance-121776.aspx

Return to Contents


Elastic Acquires SaaS-Based Search Startup Switftype

Released earlier this year, Swiftype's Enterprise Search product helps organizations manage content across disparate data sources and seamlessly connect to cloud-based applications

Elastic, the company behind Elasticsearch and the Elastic Stack open source products for search, logging, and analytics, has acquired Swiftype, a San Francisco-based startup founded in 2012 and backed by Y Combinator and...

Continue Here: http://www.kmworld.com/Articles/News/News/Elastic-Acquires-SaaS-Based-Search-Startup-Switftype-121692.aspx

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Accenture Insights Platform for Government Receives FedRAMP Authorization

Accenture Insights Platform for Government (AIP for Government) is an industry-specific configuration of Accenture's patented AIP platform

The U.S. federal government has awarded FedRAMP authorization to the Accenture Insights Platform for Government (AIP for Government), a cloud-based platform that provides federal agencies with pre-integrated data access, analytics, and...

Continue Here: http://www.kmworld.com/Articles/News/News/Accenture-Insights-Platform-for-Government-Receives-FedRAMP-Authorization-121727.aspx

Return to Contents


  Inside KMWorld

Quintessentially search, no matter what the terminology

Today's search is providing a progressively richer and more informative experience. Users can now see in one interface all the relevant information about a customer, a product or a research topic. In the age of big data, the growing number of data types and ever-increasing demand for rapid access to and understanding of content, search will only become more essential.

Insight engines, cognitive search and knowledge discovery are among the terms that evolved as new descriptors because the label of “search engine” was no longer adequate to describe what those solutions...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Quintessentially-search-no-matter-what-the-terminology-121266.aspx

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  KM In Practice

CRISP seeks to solve the identity challenge

A regional health system is using technology to ensure that organizations exchanging information are talking about the same people.

Chesapeake Regional Information System for our Patients (CRISP), a not-for-profit health information exchange (HIE) serving Maryland and the District of Columbia, is using technology to ensure that organizations exchanging...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/CRISP-seeks-to-solve-the-identity-challenge-121840.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming August 28, 2018
Use Business Processes for Data Governance Knowledge
IDERA's Kim Brushaber will discuss aspects for both business and technical considerations and show examples of business process models that can help you kick off your data governance program.

Coming September 18, 2018
Game Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts. Attend this webinar to discover game changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2018***
Best  Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 20, 2018 - Aug 23, 2018
Walter E. Washington Convention Center, 801 Mt. Vernon Place, NW, Washington, DC
Aug 28, 2018 - Aug 28, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018

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