SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Tuesday, November 21, 2017

Sponsored By: IBM

 Webinar 6 months to go General Data Privacy Regulation Essentials

Wednesday, November 29 | 9:00 am ET, 2:00 pm GMT  

With the GDPR compliance deadline of May 2018, we investigate the opportunity to not just meet the regulation but transform and deepen trust and relationships with your customers around their Personal Data. IBM presents a framework for your GDPR journey, describing the common steps and actions.

Register now !

  Table of Contents
Breaking News Inside KMWorld
  • Quintessentially search, no matter what the terminology
    Today's search is providing a progressively richer and more informative experience. Users can now see in one interface all the relevant information about a customer, a product or a research topic. In the age of big data, the growing number of data types and ever-increasing demand for rapid access to and understanding of content, search will only become more essential.
KM In Practice
Quote of the Week
Reality is merely an illusion, albeit a very persistent one.  — Albert Einstein
  Breaking News

K1 Investment Buys Actiance

Combination of Actiance and Smarsh will address rapid change in financial services sector in light of need to comply with SEC and FINRA standards, MiFID II, and the EU's GDPR

K1 Investment Management has acquired Actiance, a pioneer in communications compliance, archiving, and analytics.

Pending regulatory approval from government authorities, Actiance will be combined with Smarsh, which provides archiving solutions for compliance,...

Continue Here: http://www.kmworld.com/Articles/News/News/K1-Investment-Buys-Actiance-121776.aspx

Return to Contents


Elastic Acquires SaaS-Based Search Startup Switftype

Released earlier this year, Swiftype's Enterprise Search product helps organizations manage content across disparate data sources and seamlessly connect to cloud-based applications

Elastic, the company behind Elasticsearch and the Elastic Stack open source products for search, logging, and analytics, has acquired Swiftype, a San Francisco-based startup founded in 2012 and backed by Y Combinator and...

Continue Here: http://www.kmworld.com/Articles/News/News/Elastic-Acquires-SaaS-Based-Search-Startup-Switftype-121692.aspx

Return to Contents


Accenture Insights Platform for Government Receives FedRAMP Authorization

Accenture Insights Platform for Government (AIP for Government) is an industry-specific configuration of Accenture's patented AIP platform

The U.S. federal government has awarded FedRAMP authorization to the Accenture Insights Platform for Government (AIP for Government), a cloud-based platform that provides federal agencies with pre-integrated data access, analytics, and...

Continue Here: http://www.kmworld.com/Articles/News/News/Accenture-Insights-Platform-for-Government-Receives-FedRAMP-Authorization-121727.aspx

Return to Contents


  Inside KMWorld

Quintessentially search, no matter what the terminology

Today's search is providing a progressively richer and more informative experience. Users can now see in one interface all the relevant information about a customer, a product or a research topic. In the age of big data, the growing number of data types and ever-increasing demand for rapid access to and understanding of content, search will only become more essential.

Insight engines, cognitive search and knowledge discovery are among the terms that evolved as new descriptors because the label of “search engine” was no longer adequate to describe what those solutions...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Quintessentially-search-no-matter-what-the-terminology-121266.aspx

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  KM In Practice

CRISP seeks to solve the identity challenge

A regional health system is using technology to ensure that organizations exchanging information are talking about the same people.

Chesapeake Regional Information System for our Patients (CRISP), a not-for-profit health information exchange (HIE) serving Maryland and the District of Columbia, is using technology to ensure that organizations exchanging...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/CRISP-seeks-to-solve-the-identity-challenge-121840.aspx

Return to Contents


Contextual Knowledge: Your Key to Building Effective Knowledge Tools

Contextual knowledge can make the difference between delivering weak, generalized results and clear, targeted information. Well-maintained contextual knowledge can improve the speed, accuracy, and overall confidence in the knowledge base.

To read more of this Best Practices in Customer Experience and Support White Paper article, Click Here.

KMWorld Web Events
Coming April 30, 2019
Optimizing Your Office 365 Content
Office 365, OneDrive, and SharePoint Online are vital resources in many enterprise digital workplaces. Knowledge management leaders typically struggle when it comes to protection and governance of these platforms. Whether you are planning a migration or already have an existing environment, join us to learn about key considerations surrounding the analysis, preservation, and data discovery for Office 365 and other Microsoft platforms.

Coming May 14, 2019
Intelligent Search in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise.

Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

Knowledge Management

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Renaissance, Washington, DC
Apr 29, 2019 - Apr 30, 2019
The Chicago Marriott Downtown Magnificent Mile, Chicago, IL
May 19, 2019 - May 22, 2019
Marriott Marquis Washington, DC
Jun 17, 2019 - Jun 19, 2019
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019

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