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Tuesday, August 08, 2017

930 Gov

As the Knowledge Management discipline continues to evolve across government, KM professionals will once again meet at DGI’s 5th annual 930gov on September 6th to network and share their respective experiences to improve decision making and improve government operations.

During this one-day, FREE program, KM professionals review strategies, solutions and tools for improved business operations and decision-support. Register for the Knowledge, Information and Data Management Conference @930gov to join other Government IT, knowledge managers, acquisition professionals, and their teams to review FY2018 plans and explore new opportunities.
For the latest updates: @DGIEvents, #930gov.

  Table of Contents
Breaking News KM In Practice News Analysis
  • Using AI in an uncertain world
    Human thinking balances AI systems. They can plug each other's blind spots. Humans make judgments based on their worldview. They are capable of understanding priorities, ethics, values, justice and beauty. Machines can't. But machines can crunch vast volumes of data.
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

KMWorld Unveils 2017 Conference Program

KMWorld 2017 is co-located with Taxonomy Boot Camp, Enterprise Search & Discovery, SharePoint Symposium, and the Text Analytics Forum

Registration is open and the program is now available for the KMWorld 2017 conference, an event that focuses on the fact that people are at the core of knowledge sharing...

Continue Here: http://www.kmworld.com/Articles/News/News/KMWorld-Unveils-2017-Conference-Program-119714.aspx

Return to Contents


Accenture Acquires Search Technologies

Expanded content analytics and enterprise search capabilities will help clients power machine learning solutions, unlocking new intelligence from unstructured data

Accenture has acquired Search Technologies, a Herndon, Virginia-based technology services firm specializing in the design, implementation and management of big data and search analytics. Terms of the transaction were not disclosed.

The...

Continue Here: http://www.kmworld.com/Articles/News/News/Accenture-Acquires-Search-Technologies-119720.aspx

Return to Contents


ASG Technologies Enables Enterprise Digital Transformation with Workspace 10.0

Allows employees to optimize how they access job-critical material, but ensures enterprise control

ASG Technologies has unveiled Workspaces 10.0, an end-to-end enterprise platform that gives users a virtual desktop whenever and wherever they need it to meet the needs of today's...

Continue Here: http://www.kmworld.com/Articles/News/News/ASG-Technologies-Enables-Enterprise-Digital-Transformation-with-Workspace-10.0-119667.aspx

Return to Contents


  KM In Practice

Gaining a better understanding of your target audience

E-commerce marketing solution provides a unified experience to customers across online channels and connected devices.

Home Ice Cream, based in Australia, has selected an e-commerce marketing solution to provide a unified experience to customers across online channels and connected devices. The company will leverage...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Gaining-a-better-understanding-of-your-target-audience-119741.aspx

Return to Contents


  News Analysis

Using AI in an uncertain world

Human thinking balances AI systems. They can plug each other's blind spots. Humans make judgments based on their worldview. They are capable of understanding priorities, ethics, values, justice and beauty. Machines can't. But machines can crunch vast volumes of data.

Like anything else in life except death and taxes (and even the particulars of those are uncertain), uncertainty is something that humans deal with every day. From relying on the weather...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Using-AI-in-an-uncertain-world-118960.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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