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Tuesday, July 25, 2017

Sponsored by: Attivio and SAS
Webinar Leveraging Text Analytics in Your Organization

Leveraging Text Analytics in Your Organization
TODAY -Tuesday, July 25 | 11:00 am PT, 2:00 pm ET  

Determining what content really contains is a critical skill for 2017 information managers. Text analytics will be a new frontier for just about everybody. The ability to analyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Register now !

  Table of Contents
Breaking News Inside KMWorld
  • Text analytics: not just for customer sentiment
    Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development.
KM In Practice
  • Airline leverages the value of real-time data
    By automating its data connectivity and visualizations, the company can redirect the time previously spent building and syncing reports to making quick decisions that maximize marketing ROI and meet KPI goals.
Quote of the Week
Intelligence is almost useless to the person whose only quality it is. — Alexis Carrel
  Breaking News

IntelliChief ECM 4.1 Adds New Mobile Features and Microsoft Active Directory Synchronization

Expands functionality among business systems while enabling productivity from any location

IntelliChief, a provider of automated document management and workflow enterprise content management (ECM) solutions, has launched IntelliChief ECM 4.1, featuring new mobile workflow abilities, Microsoft Active Directory synchronization, and enhanced utilization...

Continue Here: http://www.kmworld.com/Articles/News/News/IntelliChief-ECM-4.1-Adds-New-Mobile-Features-and-Microsoft-Active-Directory-Synchronization-119382.aspx

Return to Contents


Verint Launches Cloud-Based Knowledge Management

Cloud-based knowledge solution aims to improve employee engagement, information access, and consistency across customer service channels

Verint Systems has introduced its new Knowledge Management Professional solution for organizations that span 90 to 90,000 users. 

According to Verint, every interaction between a company and customer is an information exchange—whether...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-Launches-Cloud-Based-Knowledge-Management-119434.aspx

Return to Contents


Dun & Bradstreet Teams Up with Microsoft

Partnership will give Dun & Bradstreet customers direct access to commercial data through Microsoft's cloud services

Dun & Bradstreet, a provider of commercial data, analytics and insights for business, has selected Microsoft as a strategic cloud provider to accelerate the company’s digital transformation, giving Dun & Bradstreet customers direct access to its data through Microsoft’s...

Continue Here: http://www.kmworld.com/Articles/News/News/Dun-and-Bradstreet-Teams-Up-with-Microsoft-119491.aspx

Return to Contents


  Inside KMWorld

Text analytics: not just for customer sentiment

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development.

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Text-analytics-not-just-for-customer-sentiment-118999.aspx

Return to Contents


  KM In Practice

Airline leverages the value of real-time data

By automating its data connectivity and visualizations, the company can redirect the time previously spent building and syncing reports to making quick decisions that maximize marketing ROI and meet KPI goals.

All Nippon Airways (ANA), a large airline in Japan with 13,000 employees, has deployed a technology solution to optimize the value of its business data and deliver real-time insights.

All...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Airline-leverages-the-value-of-real-time-data-119500.aspx

Return to Contents


Best Practices for Intelligent Search

Sinequa provides an intelligent search platform that enables organizations to become information-driven, which means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Our platform consists of packaged technology that allows this to happen quickly and without sacrificing context or quality as typically happens with "lossy" approaches involving data migration.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming July 31, 2018
Harnessing the Power of Analytics Today
Today, more than ever, analytics is viewed as the next frontier for innovation, competition and productivity. From data discovery and visualization, to data science and machine learning, the world of analytics has changed drastically from even a few years ago.

Coming August 14, 2018
Cognitive Search and Analytics in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

Coming September 18, 2018
Game Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts. Attend this webinar to discover game changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2018***
Best  Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

Enterprise Content Management [March/April 2018]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 05, 2018 - Nov 06, 2018
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Nov 06, 2018 - Nov 08, 2018
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Nov 06, 2018 - Nov 08, 2018

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