Join your peers at KMWorld 2018 in Washington DC. Save $200 off your KMWorld Pass with Early Bird pricing.

 

Tuesday, July 25, 2017

Sponsored by: Attivio and SAS
Webinar Leveraging Text Analytics in Your Organization

Leveraging Text Analytics in Your Organization
TODAY -Tuesday, July 25 | 11:00 am PT, 2:00 pm ET  

Determining what content really contains is a critical skill for 2017 information managers. Text analytics will be a new frontier for just about everybody. The ability to analyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Register now !

  Table of Contents
Breaking News Inside KMWorld
  • Text analytics: not just for customer sentiment
    Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development.
KM In Practice
  • Airline leverages the value of real-time data
    By automating its data connectivity and visualizations, the company can redirect the time previously spent building and syncing reports to making quick decisions that maximize marketing ROI and meet KPI goals.
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

IntelliChief ECM 4.1 Adds New Mobile Features and Microsoft Active Directory Synchronization

Expands functionality among business systems while enabling productivity from any location

IntelliChief, a provider of automated document management and workflow enterprise content management (ECM) solutions, has launched IntelliChief ECM 4.1, featuring new mobile workflow abilities, Microsoft Active Directory synchronization, and enhanced utilization...

Continue Here: http://www.kmworld.com/Articles/News/News/IntelliChief-ECM-4.1-Adds-New-Mobile-Features-and-Microsoft-Active-Directory-Synchronization-119382.aspx

Return to Contents


Verint Launches Cloud-Based Knowledge Management

Cloud-based knowledge solution aims to improve employee engagement, information access, and consistency across customer service channels

Verint Systems has introduced its new Knowledge Management Professional solution for organizations that span 90 to 90,000 users. 

According to Verint, every interaction between a company and customer is an information exchange—whether...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-Launches-Cloud-Based-Knowledge-Management-119434.aspx

Return to Contents


Dun & Bradstreet Teams Up with Microsoft

Partnership will give Dun & Bradstreet customers direct access to commercial data through Microsoft's cloud services

Dun & Bradstreet, a provider of commercial data, analytics and insights for business, has selected Microsoft as a strategic cloud provider to accelerate the company’s digital transformation, giving Dun & Bradstreet customers direct access to its data through Microsoft’s...

Continue Here: http://www.kmworld.com/Articles/News/News/Dun-and-Bradstreet-Teams-Up-with-Microsoft-119491.aspx

Return to Contents


  Inside KMWorld

Text analytics: not just for customer sentiment

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development.

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Text-analytics-not-just-for-customer-sentiment-118999.aspx

Return to Contents


  KM In Practice

Airline leverages the value of real-time data

By automating its data connectivity and visualizations, the company can redirect the time previously spent building and syncing reports to making quick decisions that maximize marketing ROI and meet KPI goals.

All Nippon Airways (ANA), a large airline in Japan with 13,000 employees, has deployed a technology solution to optimize the value of its business data and deliver real-time insights.

All...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Airline-leverages-the-value-of-real-time-data-119500.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Anaheim Convention Center, Anaheim, California
Oct 22, 2018 - Oct 24, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 07, 2018 - Nov 08, 2018

Search KMWorld

Connect