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Tuesday, June 20, 2017

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How to Succeed with Cloud-Based Knowledge Management

Tuesday, June 26 | 11:00 am PT, 2:00 pm ET  

The success of any organization depends on the knowledge necessary to create new opportunities and improve performance. The cloud has opened up exciting possibilities for knowledge management, particularly in the area of search. Opportunities for increased knowledge sharing to increase productivity, both within and outside the U.S., exist through enterprise search, predictive search, federated search, chat integration, and more.

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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
It is better to fail in originality than to succeed in imitation. — Herman Melville
  Breaking News

Nuance Broadens Analytics Portfolio

Voice of the customer analytics optimizes the customer experience and improves business results

Nuance Communications is expanding the Nuance Analytics portfolio with improvements for customer engagement. According to the vendor, Nuance Analytics can identify insights across the customer journey and optimize the customer experience...

Continue Here: http://www.kmworld.com/Articles/News/News/Nuance-Broadens-Analytics-Portfolio-118812.aspx

Return to Contents


Lexalytics Releases Retail-Targeted Text Analytics Software

Helps online retailers enhance customer experience and identify opportunities

Lexalytics, a provider of cloud and on-prem text analytics solutions, has introduced the eCommerce Industry Pack, a specialized version of the company’s text analytics software.

The eCommerce Industry Pack is engineered to...

Continue Here: http://www.kmworld.com/Articles/News/News/Lexalytics-Releases-Retail-Targeted-Text-Analytics-Software-118831.aspx

Return to Contents


Attivio 5.5 Advances Cognitive Search and Insight Platform

Uses cognitive search to get enterprise users information when they need it

Attivio has announced the release of Attivio Platform 5.5. The new version of the Attivio Cognitive Search and Insight Platform leverages cognitive capabilities, such as machine learning and natural language processing.

According...

Continue Here: http://www.kmworld.com/Articles/News/News/Attivio-5.5-Advances-Cognitive-Search-and-Insight-Platform-118755.aspx

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  Inside KMWorld

KM and the environment: Water management uses analytics, big data and collaboration to handle complexity.

The goal was to create a decision support system that would integrate data from multiple sources, including weather predictions and sensors that measure water quality.

Water is a vital resource with pervasive effects on the environment, health and the economy. More than a billion people are facing water shortages, and many contend with problems such as...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-and-the-environment-Water-management-uses-analytics-big-data-and-collaboration-to-handle-complexity.-118371.aspx

Return to Contents


  KM In Practice

Employing blockchain technology to ease multinational insurance coverage

Three companies worked together to convert a multinational, controlled master policy written in the United Kingdom and three local policies in the United States, Singapore and Kenya into a smart contract that offers a shared view of policy data and documentation in real time.

American International Group (AIG), Standard Chartered Bank and IBM have piloted a multinational “smart contract”-based insurance policy using blockchain, a distributed ledger technology, according to news release from AIG.

The pilot solution,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Employing-blockchain-technology-to-ease-multinational-insurance-coverage-118884.aspx

Return to Contents


Four Tips for Evaluating Search Tools
The word "intelligent" is used so often in describing KM applications, it can be challenging to evaluate search tools to determine whether they are best for a particular set of needs.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming July 30, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 27, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October issue ***
Best Practices Report on Text Analytics and Natural Language Processing

From email messages and word documents, to social media posts and log files, the size and variety of unstructured data stored by today’s organizations is immense and growing daily.

Gaining insights from all of this data is a must-have for any business interested in competing on analytics. Whether you’re optimizing semantic search, building a Chatbot, fighting fraud, offering real-time recommendations or conducting sentiment analysis, you need to be able to effectively analyze unstructured data. That is where natural language processing (NLP) and text analytics come into play.

Key focus areas will include:

• Artificial Intelligence • Data Mining • Data Visualization
• Deep Learning • Machine Learning • Semantic Search

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Intelligent Search

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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