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Tuesday, March 07, 2017



KMWorld Fall Buyers' Guide and the 2017 State of KM Survey

A major feature of the Fall 2016 Buyers' Guide is the 2016-17 State of KM Survey. Inside the Buyers' Guide you will find the key findings of a new survey of 342 information and knowledge management executives. Included in the survey were questions related to trends in budgets, organizational priorities, and the organizational impact of emerging technologies.

Download it here.

  Table of Contents
Breaking News Inside KMWorld
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

New Accusoft Solution Automates Business Workflows

OnTask helps streamline organizations' end-to-end business processes

Accusoft, a provider of document and imaging tools, has launched OnTask, a customizable, web-based workflow automation software.

According to the company, OnTask doesn’t require any coding and can...

Continue Here: http://www.kmworld.com/Articles/News/News/New-Accusoft-Solution-Automates-Business-Workflows-116705.aspx

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Xillio Adds Connectors for Dropbox and Box

Users can access content from various enterprise content sources via Dropbox or Box

Xillio, a provider of a content extract, transform, and load (ETL) platform, now supports integration with and migration to cloud storage applications. New connectors for Box and Dropbox enable...

Continue Here: http://www.kmworld.com/Articles/News/News/Xillio-Adds-Connectors-for-Dropbox-and-Box-116630.aspx

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M-Files Snaps Up StreamDesign

Provider of ECM solutions beefs up investment in key European markets

M-Files Corp., a provider of solutions that help enterprises manage documents and other information, has acquired StreamDesign, a consulting and information management services company based in France.

M-Files has...

Continue Here: http://www.kmworld.com/Articles/News/News/M-Files-Snaps-Up-StreamDesign-116629.aspx

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  Inside KMWorld

KMWorld 100 Companies That Matter in Knowledge Management 2017

Our annual list of 100 Companies That Matter in Knowledge Management features organizations that manifest innovation, ingenuity, resourcefulness, usefulness, collaboration, community, expertise and that help their customers attain such qualities.

Things that matter: innovation, ingenuity, resourcefulness, usefulness, collaboration, community, expertise. Our annual list of 100 Companies That Matter in Knowledge Management features organizations that manifest those traits themselves and that help...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-Companies-That-Matter-in-Knowledge-Management-2017-116508.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

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