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Tuesday, January 24, 2017



KMWorld Fall Buyers' Guide and the 2017 State of KM Survey

A major feature of the Fall 2016 Buyers' Guide is the 2016-17 State of KM Survey. Inside the Buyers' Guide you will find the key findings of a new survey of 342 information and knowledge management executives. Included in the survey were questions related to trends in budgets, organizational priorities, and the organizational impact of emerging technologies.

Download it here.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

KnowledgeLake Announces Full Support for Microsoft SharePoint 2016

KnowledgeLake solutions provide scanning, uploading, indexing, search and integration with Microsoft Office and Microsoft Outlook

KnowledgeLake, which provides professional service offerings for cloud-based and on-premises ECM and business process optimization solutions, has announced that its document processing solution suite is now compatible with Microsoft’s recently-released...

Continue Here: http://www.kmworld.com/Articles/News/News/KnowledgeLake-Announces-Full-Support-for-Microsoft-SharePoint-2016-115902.aspx

Return to Contents


MaritzCX Adds Temkin Ratings to its Customer Experience Platform

MaritzCX-Temkin partnership allows MaritzCX customers to access 6 years of CX benchmarking data across 20 industries

To help provide clients the latest tools to understand their customers, MaritzCX, a provider of customer experience (CX) software and services, is partnering with the Temkin Group, a customer...

Continue Here: http://www.kmworld.com/Articles/News/News/MaritzCX-Adds-Temkin-Ratings-to-its-Customer-Experience-Platform-115853.aspx

Return to Contents


Document Capture Company Acquires Cabinet

Acquisition of the content management, workflow and business process automation solutions, allows PSIGEN to significantly increase the breadth of its product offerings

PSIGEN Software, Inc., a provider of document capture and scanning solutions, has acquired Cabinet Document Management Solutions, an Alabama-based provider of content management, workflow and business process automation...

Continue Here: http://www.kmworld.com/Articles/News/News/Document-Capture-Company-Acquires-Cabinet-115854.aspx

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  Inside KMWorld

The new face of big data: AI, IoT and blockchain

Today, organizations enhance big data's value while maximizing its monetization with the emergence of a new affiliation of technologies.

The advent of big data was arguably the defining moment of the contemporary data management landscape, simply because its deployment and use cases have largely become synonymous with data itself. Each...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-new-face-of-big-data-AI-IoT-and-blockchain-115468.aspx

Return to Contents


  KM In Practice

U.K. law firm implements native cloud solution

Firm chooses a cloud-based service that enables firms of all sizes to reduce costs and enhance security, mobility, compliance and disaster recovery

U.K. law firm Winckworth Sherwood has chosen a cloud-based document and email management system to replace its on-premises document management solution.

After reviewing potential technologies, the London law firm selected...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/U.K.-law-firm-implements-native-cloud-solution-115912.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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