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Tuesday, January 10, 2017



KMWorld Fall Buyers' Guide and the 2017 State of KM Survey

A major feature of the Fall 2016 Buyers' Guide is the 2016-17 State of KM Survey. Inside the Buyers' Guide you will find the key findings of a new survey of 342 information and knowledge management executives. Included in the survey were questions related to trends in budgets, organizational priorities, and the organizational impact of emerging technologies.

Download it here.

  Table of Contents
Breaking News Inside KMWorld
  • KM past and present: making the most of your resources
    It would not be an exaggeration to say that knowledge management is experiencing a quantum leap. With the advent of big data, forays into AI and great volumes of sensor data from the Internet of Things (IoT), there is a new frontier that deserves exploring.
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Xerox Completes Separation of Conduent

Xerox will focus on digital print technology and services

Xerox has completed the separation of Conduent, Inc., creating two publicly-traded companies.

With the successful completion of the separation Xerox is sharpening its market focus and commitment to its...

Continue Here: http://www.kmworld.com/Articles/News/News/Xerox-Completes-Separation-of-Conduent-115535.aspx

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Fujitsu Adds New Document Capture Capabilities to Its Front-End Scanning Software

New PaperStream Capture Pro capabilities help paper-intensive organizations increase efficiency

Fujitsu, a provider of document imaging solutions, has introduced updates to its front-end scanning software, PaperStream Capture Pro. The new features are aimed at helping organizations reduce costs,...

Continue Here: http://www.kmworld.com/Articles/News/News/Fujitsu-Adds-New-Document-Capture-Capabilities-to-Its-Front-End-Scanning-Software-115552.aspx

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New Verint App Extends Employee Engagement Capabilities on Mobile Devices

Verint Mobile Work View helps organizations address the growing BYOD trend

Verint Systems Inc. has introduced Mobile Work View, an application that extends common work activities across devices to enable employees to access workplace information anytime and anywhere.

According to Verint, the...

Continue Here: http://www.kmworld.com/Articles/News/News/New-Verint-App-Extends-Employee-Engagement-Capabilities-on-Mobile-Devices-115622.aspx

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  Inside KMWorld

KM past and present: making the most of your resources

It would not be an exaggeration to say that knowledge management is experiencing a quantum leap. With the advent of big data, forays into AI and great volumes of sensor data from the Internet of Things (IoT), there is a new frontier that deserves exploring.

It would not be an exaggeration to say that knowledge management is experiencing a quantum leap. With the advent of big data, forays into AI and great volumes of sensor data...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-past-and-present-making-the-most-of-your-resources-115466.aspx

Return to Contents


  KM In Practice

Non-profit streamlines its Office 365 environment

Solution provided just what Foundation needed to protect their vital information, in an easy to deploy and manage package.

The Theotokos Foundation based in Greece, has chosen a new solution to help manage its Microsoft Office 365 environment. The non-profit welfare organization has deployed Metalogix Essentials...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Non-profit-streamlines-its-Office-365-environment-115636.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

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