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Tuesday, December 13, 2016



KMWorld Fall Buyers' Guide and the 2017 State of KM Survey

A major feature of the Fall 2016 Buyers' Guide is the 2016-17 State of KM Survey. Inside the Buyers' Guide you will find the key findings of a new survey of 342 information and knowledge management executives. Included in the survey were questions related to trends in budgets, organizational priorities, and the organizational impact of emerging technologies.

Download it here.

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

ABBYY Unveils Unified Cloud Platform with NLP and AI Capabilities

ABBYY.cloud provides natural language processing technology to increase speed of document digitization and semantic analysis

ABBYY has announced the launch of ABBYY.cloud, a platform that provides services and solutions to capture and transfer of information from paper documents into business applications, and enable...

Continue Here: http://www.kmworld.com/Articles/News/News/ABBYY-Unveils-Unified-Cloud-Platform-with-NLP-and-AI-Capabilities-115166.aspx

Return to Contents


Verint Enhances Social Engagement Solution

Supports end-to-end social customer service approach to address heightened service expectations

Verint Systems has made enhancements to its Social Engagement solution to support an integrated multi-departmental approach for managing and enriching customers’ social interactions. While many organizations have embraced social media as...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-Enhances-Social-Engagement-Solution-115163.aspx

Return to Contents


Fujitsu Enhances Document Processing Platform

Latest release of PaperStream Server offers new capture capabilities

Fujitsu has made updates to its document processing solution, PaperStream Server, to help organizations to more efficiently capture data at any time and from anywhere, and integrate...

Continue Here: http://www.kmworld.com/Articles/News/News/Fujitsu-Enhances-Document-Processing-Platform-115156.aspx

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  KM In Practice

Insurance company strives for efficiency through e-discovery

Addition of this e-discovery solution will help the company to realize the efficiencies that can be gained with an automated e-discovery process.

Auto-Owners Insurance has deployed an e-discovery solution to support its legal department’s efforts to make processes more efficient.

Kathleen Lopilato, assistant VP, Legal Department with Auto-Owners Insurance, says, “When dealing...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Insurance-company-strives-for-efficiency-through-e-discovery-115274.aspx

Return to Contents


  News Analysis

Cognitive computing: Strategies for survival

The fact is that we are awash in data.

Many smart people are thinking about the robot-filled society of the future, and they are widely distributed on the basic question of whether we are all going to hell in a...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Cognitive-computing-Strategies-for-survival-113127.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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