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Tuesday, December 13, 2016



KMWorld Fall Buyers' Guide and the 2017 State of KM Survey

A major feature of the Fall 2016 Buyers' Guide is the 2016-17 State of KM Survey. Inside the Buyers' Guide you will find the key findings of a new survey of 342 information and knowledge management executives. Included in the survey were questions related to trends in budgets, organizational priorities, and the organizational impact of emerging technologies.

Download it here.

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
The essence of knowledge is, having it, to apply it; not having it, to confess your ignorance.  — Confucius
  Breaking News

ABBYY Unveils Unified Cloud Platform with NLP and AI Capabilities

ABBYY.cloud provides natural language processing technology to increase speed of document digitization and semantic analysis

ABBYY has announced the launch of ABBYY.cloud, a platform that provides services and solutions to capture and transfer of information from paper documents into business applications, and enable...

Continue Here: http://www.kmworld.com/Articles/News/News/ABBYY-Unveils-Unified-Cloud-Platform-with-NLP-and-AI-Capabilities-115166.aspx

Return to Contents


Verint Enhances Social Engagement Solution

Supports end-to-end social customer service approach to address heightened service expectations

Verint Systems has made enhancements to its Social Engagement solution to support an integrated multi-departmental approach for managing and enriching customers’ social interactions. While many organizations have embraced social media as...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-Enhances-Social-Engagement-Solution-115163.aspx

Return to Contents


Fujitsu Enhances Document Processing Platform

Latest release of PaperStream Server offers new capture capabilities

Fujitsu has made updates to its document processing solution, PaperStream Server, to help organizations to more efficiently capture data at any time and from anywhere, and integrate...

Continue Here: http://www.kmworld.com/Articles/News/News/Fujitsu-Enhances-Document-Processing-Platform-115156.aspx

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  KM In Practice

Insurance company strives for efficiency through e-discovery

Addition of this e-discovery solution will help the company to realize the efficiencies that can be gained with an automated e-discovery process.

Auto-Owners Insurance has deployed an e-discovery solution to support its legal department’s efforts to make processes more efficient.

Kathleen Lopilato, assistant VP, Legal Department with Auto-Owners Insurance, says, “When dealing...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Insurance-company-strives-for-efficiency-through-e-discovery-115274.aspx

Return to Contents


  News Analysis

Cognitive computing: Strategies for survival

The fact is that we are awash in data.

Many smart people are thinking about the robot-filled society of the future, and they are widely distributed on the basic question of whether we are all going to hell in a...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Cognitive-computing-Strategies-for-survival-113127.aspx

Return to Contents


Best Practices in Information Governance

Information Governance—as a discipline—has undergone a strange and wild ride over the past couple of years. Finally, we have moved past endless debates on definitions and usable frameworks, thanks to the efforts of the Information Governance Initiative (IGI) and other IG leaders and practitioners…

To read more of this Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Oct 15, 2017 - Oct 17, 2017
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Nov 06, 2017 - Nov 09, 2017
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Nov 06, 2017 - Nov 07, 2017
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Nov 07, 2017 - Nov 09, 2017
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Nov 08, 2017 - Nov 09, 2017

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