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Tuesday, December 06, 2016

Sponsored By: Everteam 

The Future of Content Management Webinar

Tuesday, December 13 | 11:00 am PT, 2:00 pm ET  
 
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

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  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

2016-17 KMWorld Survey Examines State of Knowledge Management in Today’s Enterprises

New KMWorld survey results are presented in the Fall 2016 Edition of the KMWorld Buyers' Guide, a resource that is now available for download

As businesses turn to new technologies to increase their competitiveness, there is growing awareness about the importance of close alignment between KM and data management, as well as increasing support from...

Continue Here: http://www.kmworld.com/Articles/News/News/2016-17-KMWorld-Survey-Examines-State-of-Knowledge-Management-in-Todays-Enterprises-115012.aspx

Return to Contents


Snowbound Announces New Version of HTML5 Document Viewer

VirtualViewer HTML5 4.6 adds performance and feature enhancements

Snowbound Software, a provider of document viewing technology, has announced the release of VirtualViewer HTML5 4.6 for both Java and .NET, the latest version of the firm's HTML5 document viewer....

Continue Here: http://www.kmworld.com/Articles/News/News/Snowbound-Announces-New-Version-of-HTML5-Document-Viewer-115093.aspx

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Tableau Offers Analytics Platform on Amazon Web Services

SaaS offering on AWS enables people to connect, blend and analyze live or extracted data

Tableau Software has announced that Tableau Online, the company’s fastest growing product with over 5,000 customer accounts, is now available on the Amazon Web Services (AWS) cloud.

Tableau Online is...

Continue Here: http://www.kmworld.com/Articles/News/News/Tableau-Offers-Analytics-Platform-on-Amazon-Web-Services-115008.aspx

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  KM In Practice

Pemberton Greenish adopts new work product management

The firm chose the new system because its prior practice management system, which included document and email management, could no longer be sustained.

Pemberton Greenish, a U.K.-based law firm specializing in real estate, private wealth and corporate law, has deployed a solution to manage its documents, emails and other important work. The...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Pemberton-Greenish-adopts-new-work-product-management-115110.aspx

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  News Analysis

Cognitive Computing: What can self-driving cars teach about cognitive computing?

When the world learned this spring of the untimely death of a Tesla driver in Florida who crashed his vehicle into a semi-trailer while relying on the company's autopilot feature, a shudder went through the driverless car community. It should have gone through the cognitive computing community as well.

When the world learned this spring of the untimely death of a Tesla driver in Florida who crashed his vehicle into a semi-trailer while relying on the company’s autopilot...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Cognitive-Computing-What-can-self-driving-cars-teach-about-cognitive-computing-114302.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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