Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, November 08, 2016

Taxonomy Boot Camp November 14-15 Washington Dc

Taxonomy Boot Camp 2016 will focus on taxonomy methodologies inspired by a range of disciplines, including cognitive science, data management, and user experience design. Join us to learn more about diverse practical approaches that will improve your taxonomy development and implementation skills.  

Two parallel tracks on the first day provide those new to the field with the nuts and bolts they need to get up-to-speed and give more experienced practitioners insight into how others have evolved their approaches. On the second day, hear case studies, practical sessions on taxonomy tools and methods, and cutting-edge developments in the field.          

To Register, click here.

  Table of Contents
Breaking News Inside KMWorld
  • Collaboration becomes more consumer-like in its ease of use
    Little or no work is done in isolation these days, so nearly every task requires some degree of collaboration—the real question is what kind of collaboration. Is the teamwork mostly about sharing documents to produce a final report or is it a process in which different people need to perform sequential actions to complete a task?
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Dell EMC Simplifies Enterprise Content Management Services in the Cloud with LEAP Platform

The LEAP platform provides a flexible microservice architecture and REST APIs that can integrate with existing systems requiring content services or new content applications

The Dell EMC Enterprise Content Division (ECD) has introduced the Dell EMC LEAP Platform, a content management platform featuring services that allow customers and partners to create their own apps, extend...

Continue Here: http://www.kmworld.com/Articles/News/News/Dell-EMC-Simplifies-Enterprise-Content-Management-Services-in-the-Cloud-with-LEAP-Platform-114514.aspx

Return to Contents


OpenText Enhances its Platform to Boost Customer Engagements and Digitization

Release 16 Enhancement Pack allows deeper customer engagements through digital experiences

OpenText, a provider of enterprise information management (EIM) solutions, is releasing an updated tool to enable customers to digitize any business process and manage information workflows across the digital...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-Enhances-its-Platform-to-Boost-Customer-Engagements-and-Digitization-114540.aspx

Return to Contents


Lexalytics Enhances Text Analytics Tool for Microsoft Excel

Semantria for Excel 5.0 combines quantitative and qualitative data to help companies boost customer loyalty and sales

Lexalytics, a provider of cloud and on-prem text analytics solutions, has released Semantria for Excel 5.0, a text analytics add-in for Microsoft Excel to help companies gain better insights...

Continue Here: http://www.kmworld.com/Articles/News/News/Lexalytics-Enhances-Text-Analytics-Tool-for-Microsoft-Excel-114557.aspx

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  Inside KMWorld

Collaboration becomes more consumer-like in its ease of use

Little or no work is done in isolation these days, so nearly every task requires some degree of collaboration—the real question is what kind of collaboration. Is the teamwork mostly about sharing documents to produce a final report or is it a process in which different people need to perform sequential actions to complete a task?

Little or no work is done in isolation these days, so nearly every task requires some degree of collaboration—the real question is what kind of collaboration. Is the teamwork mostly about...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Collaboration-becomes-more-consumer-like-in-its-ease-of-use-114331.aspx

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  KM In Practice

Goal: to make a complex SharePoint migration easier

A complex migration with many customizations in addition to the regular sites with a lot of content was implemented.

Empact IT has performed a complex SharePoint migration for a financial services client. The company chose Metalogix Migration Solutions to migrate 600 sites for the customer. The...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Goal-to-make-a-complex-SharePoint-migration-easier-114592.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

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