Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, October 11, 2016

SharePoint Symposium November 16-17 Washington, DC

Evaluating Where, When, and How to Use it in the Enterprise This year finds SharePoint undergoing major changes, with the arrival of SharePoint 2016 on-premise and Microsoft’s rapid innovation on the Office 365 platform. Whether you've committed to on-premise, cloud, or hybrid, the choices facing you as an enterprise business or IT leader have never been more critical.

Join us for fast-paced sessions led by industry experts and experienced customers. From leveraging new features in Office 365 to measuring and optimizing your existing SharePoint estate, all the conference sessions will draw from real-life experience and best practices from leading practitioners.

Register today

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

AvePoint Introduces New Version of DocAve High Speed Migration for Office 365

The latest DocAve release leverages the Office 365 Migration API to improve migration speed

AvePoint has introduced a new version of DocAve High Speed Migration for Office 365. According to the vendor, the new release provides customers with access to faster migration projects,...

Continue Here: http://www.kmworld.com/Articles/News/News/AvePoint-Introduces-New-Version-of-DocAve-High-Speed-Migration-for-Office-365-113979.aspx

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OpenText Launches Fax2Mail for Healthcare

Goal is to eliminate paper and digitize clinical workflows

EIM provider OpenText is introducing OpenText Fax2Mail for Healthcare, a new cloud-based fax solution designed to help decrease inefficient paper-based document processes and simplify healthcare workflows.

The solution centralizes and...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-Launches-Fax2Mail-for-Healthcare-113973.aspx

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M-Files Survey Finds Organizations Vulnerable to Risks of Paper-Based Document Management

Nearly four out of 10 people (38%) reported that paper documents are lost or misplaced at least a few times each month

New research from M-Files Corporation, a provider of documents and information management solutions, looks at the degree to which organizations are still reliant on paper and paper-based processes, and the...

Continue Here: http://www.kmworld.com/Articles/News/News/M-Files-Survey-Finds-Organizations-Vulnerable-to-Risks-of-Paper-Based-Document-Management-113949.aspx

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  Inside KMWorld

Digital asset management turns the corner

"If a company is doing a product promotion, they can personalize it on the fly for different audience segments, regions and languages."

For quite a few years, digital asset management (DAM) has been a technology about to take off. Many pieces of the puzzle were there, but they did not quite fit together,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Digital-asset-management-turns-the-corner-113713.aspx

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  KM In Practice

Pet Partners adds speed and insight to invoice processing

The company transformed operations from a cumbersome manual process to an automated system.

Pet Partners, which has purchased 60 veterinary hospitals across the country since its inception in 2003, assumes all the operational processes—from accounting to IT—when it acquires a hospital.

Among the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Pet-Partners-adds-speed-and-insight-to-invoice-processing-114003.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
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Nov 07, 2017 - Nov 09, 2017
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Nov 08, 2017 - Nov 09, 2017
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Nov 08, 2017 - Nov 09, 2017

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